Course Summary
This course develops the communications skills needed to establish clear project roles and responsibilities, institute rules of engagement, and exercise influence within existing power structures using appropriate leadership styles.
Duration
4 hours.
Audience
Project and program managers, business and IT managers, team leaders and product managers.
Additional Notes
Optional Add-on Modules
- Meeting Facilitation (2 hours)
- Conflict Resolution (4 hours)
Instructor
Von Chris Holbrook, PMP, SCPM is the co-founder and CEO of cPrime, Inc. Chris is a Project Management Professional PMP with over 13 years experience managing large projects and programs. Chris has managed a bevy of projects from IT infrastructure rollouts, facilities and datacenter builds, application development to enterprise software rollout projects ranging in size from $1 to $100 million dollars. He has managed projects for HP, AMEX, Minolta, Siebel Systems, CNET, Unisys, SAP and Visa to name a few. Chris has a double bachelor’s degree in English and Economics, a certificate in project management from the University of California, Irvine, and an advanced certificate in project management (SCPM) from Stanford University. Chris is currently pursuing his MBA from the Haas School of Business at Berkeley and Columbia Business School in New York.
Pricing Options
Quantity discounts are available for this course. This course can be bundled with other cPrime University modules to build a custom training solution for your organization.
Outline
- Why a project manager needs to be an effective communicator
- Functions of communication
- Components of the communication process
- Barriers to effective communication
- How to handle conflict
- Helpful tips when communicating with others
- Hands-on interactive group session in non-verbal communication
- Hands-on interactive group session in active listening
