Instructor: Alex Gray

Advanced Certified ScrumMaster® (A-CSM®)

Part 1 – Lean, Agile, and Scrum

  • Show how Scrum is aligned with the Agile Manifesto
  • Know the history of Scrum and Agile
  • Understand the value of other agile approaches
  • Analyze the personality traits of a ScrumMaster
  • Know when transparency inspection and adaptation are not working

Part 2 – Facilitation

  • Know how to recognize divergent and convergent thinking
  • Understand the challenges of integrating multiple perspectives
  • Use facilitative listening
  • Use alternatives to open discussion
  • Know when not to be a facilitator
  • Design a facilitated event
  • Create a working agreement

Part 3 – Coaching and Training

  • Understand the elements of a coaching stance
  • Use coaching techniques
  • Identify improvements to coaching interventions
  • Be able to explain Scrum and its benefits to a stakeholder

Part 4 – Service to the Scrum Team

  • Describe the qualities of a self-managing team
  • Use techniques to enable a team to improve its own effectiveness
  • Know different models for group development
  • Facilitate the creation of a Definition of Done
  • Explain development practices and how they are beneficial

Part 5 – Service to the Product Owner

  • Describe Product vision and Product Goals.
  • Know how to create a Product Goal with the Scrum Team and stakeholders.
  • Create and refine a Product Backlog that supports achieving a Product Goal.

Part 6 – Service to the Organization

  • Understand the organizational impediments that can affect your Scrum team
  • Practice how to resolve organizational impediments

Part 7 – Scaling Scrum

  • Recognize at least two approaches to scaling Scrum.
  • Techniques for visualizing, and reducing dependencies.
  • Benefits of feature teams versus component teams.

Part 8 – Organizational Change

  • Understanding complex systems.
  • Initiating organizational change.

Part 9 – Scrum Mastery

  • How you as a ScrumMaster fulfill the Scrum values
  • Recognize types of conflict
  • Patterns for responding to conflict
  • Effective leadership

Certified Scrum Professional® – Product Owner (CSP®-PO)

Learning Objectives

  • Product Owner Core Competencies
    • Product Owner as Product Champion
    • Stakeholder Discussions
    • Launching Scrum Teams
    • Product Ownership with Multiple Teams
    • Training
  • Implementing Purpose and Strategy
    • Market-Driven Product Strategy Practices
    • Complex Product Planning and Forecasting
    • Product Economics
  • Advanced Interactions with Customers and Users
    • Advanced Customer Research and Product Discovery
  • Complex Product Assumption Validation
  • Advanced Product Backlog Management
    • Differentiating Outcome and Output
    • Defining Value
    • Ordering Items
    • Refining Items to Deliver Customer Value Quickly
  • Scrum Guide Updates

Certified Scrum Professional® – ScrumMaster (CSP®-SM)

Part 1: Lean, Agile, and Scrum

  1. Lean Thinking

Part 2: Scrum Master Core Competencies

  1. Facilitation
  2. Coaching
  3. Training

Part 3: Service to the Development Team

  1. Team Dynamics
  2. Starting New Scrum Teams
  3. Software Craftsmanship
  4. Coaching the Development Team

Part 4: Service to the Product Owner

  1. Coaching the Product Owner

Part 5: Service to the Organization

  1. Organizational Development
  2. Scaling Scrum

Part 6: Scrum Mastery

Certified ScrumMaster®(CSM®)

Part 1: Scrum Theory

  • Empiricism and the three empirical pillars
  • Benefits of an Iterative and Incremental approach
  • The Scrum Framework
  • Scrum Values
  • Scrum alignment to the Agile Manifesto

 

Part 2: The Scrum Team

  • The responsibilities of the Scrum Team
  • The responsibilities of the Product Owner, Developers, and Scrum Master
  • Single Product Owners
  • Product Owners own the Product Backlog
  • Delivering an Increment
  • Benefits of a cross-functional and self-managing Scrum Team

 

Part 3: Scrum Events and Activities

  • Benefits of Timeboxing
  • Purpose of a Sprint
  • Define and perform Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective
  • Product Backlog Refinement
  • Inspecting and Adapting events
  • When to cancel a sprint
  • Daily Scrum is not a status meeting

 

Part 4: Scrum Artifacts and Commitments

  • Purpose of the Product Backlog, Sprint Backlog, Increment
  • The commitments of Product Goals,Sprint Goals, Definition of Done
  • Product Backlog emergence
  • Attributes of a Product Backlog
  • Sprint and Increment relationship
  • Evolution of a Definition of Done
  • Multiple Teams working on one Product Backlog

 

Part 5: Scrum Master Core Competencies

  • Facilitation
  • Facilitating decision making
  • Teaching
  • Coaching
  • Mentoring

 

Part 6: Service to Scrum Team, Product Owner and Organization

  • How does a Scrum Master serve the Scrum Team
  • Explaining Technical Debt
  • Understanding development practices to improve quality and reduce technical debt
  • Supporting the Product Owner
  • Organizational impediments that affect Scrum Teams
  • Techniques for resolving impediments
  • Why are there no Project managers in Scrum?

 

Certified Scrum Product Owner® (CSPO®)

Part 1: Product Owner Core Competencies

  • Product Owner in different organizations
  • Demonstrate progress on goals to Stakeholders
  • Gathering insights
  • Product Owner Interaction with Scrum teams
  • Product Ownership of multiple teams
  • Owning the Product backlog 
  • Collaborating with the Scrum team

Part 2: Goal Setting and Planning

  • Defining Value
  • Product Visions and Product Goals
  • Creating a Sprint Goal
  • Product Planning and Release Planning
  • Identifying small valuable increments

Part 3: Understanding Customers and Users

  • Product Discovery
  • Segmenting customers and users
  • Conflicting customer needs
  • Defining Product Outcomes
  • Connecting developers to users

Part 4: Validating Product Assumptions

  • Validating Product assumptions in Scrum
  • Approaches to validate assumptions

Part 5: Working the Product Backlog

  • Outcome vs Output
  • Maximizing outcomes
  • Product economics
  • Describing and measuring value
  • Creating Product Backlogs, Product Goals, and Product Backlog Items
  • Refining a Product Backlog

Part 6: Scrum Theory

  • Empiricism and the three empirical pillars
  • Benefits of an iterative and incremental approach
  • The Scrum Framework
  • Scrum Values
  • Scrum alignment to the Agile Manifesto

Part 7: Scrum Teams 

  • The responsibilities of the Scrum Team
  • The responsibilities of the Product Owner, Developers, and Scrum Master
  • Working with stakeholders
  • Working with multiple teams

Part 8: Scrum events and activities

  • Benefits of timeboxing
  • Purpose of a Sprint
  • Define and perform Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective
  • Product Backlog Refinement

Part 9: Artifacts and commitments 

  • Purpose of the Product Backlog, Sprint Backlog, Increment
  • The commitments of Product Goals, Sprint Goals, and Definition of Done
  • Product Backlog emergence
  • Attributes of a Product Backlog
  • Sprint and Increment relationship
  • Evolution of a Definition of Done

Agile Boot Camp: ICAgile Fundamentals Certification (ICP)

Module 1: Why Agile? 

In today’s rapidly changing business environment, traditional methods of product development cannot always match the business needs. Businesses often experience delivery issues such as long delivery times and failure to adapt to the changing customer demands. We start by making the case for shifting to an Agile approach to solve problems and to gain an overall understanding of the principles and benefits of Agile approaches. 

  • Business turbulence
  • Agile Compared to Traditional Delivery
  • Benefits of Adopting Agile

Team Exercises: We will discuss the various challenges that drives business turbulence and how agility helps companies to adapt to changing circumstances. These challenges are tied back to the attendees’ own experiences in a changing environment. 

Module 2: Becoming Agile 

To learn more about Agile we review the Agile Manifesto, Principles, and the Agile Mindset. We start with Lean, which is a foundational component and influences all Agile methodologies. We will visit different agile approaches for both iterative development and continuous flow work and identify different types of work in their own context.

  • Agile Mental Models
  • Agile Manifesto and Principles
  • Types of Work
  • Agile Methods

Team Exercises: Teams will engage in a fun exercise that will improve understanding, and reinforce the importance of, the agile principles. We will also discuss the various types of work that they encounter in their own context.

Module 3: Agile Teams 

Agile focuses on creating a team that can deliver outstanding results on a consistent basis. In this section we will discuss what makes a high-performing team and how to build that team. The section will also cover the team roles associated with an Agile approach.

  • Attributes of Successful Teams
  • Agile Team Roles
  • Team as a System
  • Collaborative Team Environments

Team Exercises: As a class, we will discuss the attributes of a great team based on the attendees’ own experiences. The class will also identify components needed for collaborative environments – physical and virtual.

Module 4: Agile Product Planning 

A common myth is that Agile does not involve planning. In actually, there are five levels of planning on an Agile project including the Product Vision, Roadmap, Release Planning, Sprint Planning, and the Daily Standup. Utilizing team projects, we will take a hands-on look at the different levels of planning and how it applies to the team’s work. 

  • 5 Levels of Planning
  • Product Visions
  • Product Roadmaps
  • User Roles and Personas

Team Exercises: Teams will identify a team project and use that project for many upcoming exercises. They will practice creating a Product Vision, identifying Roadmap components, and turn User Roles into full-fleshed personas.

Module 5: Product Backlog 

The Product Backlog contents represent all the work of the Agile Team. We will investigate the different types of items represented in the Product Backlog including how those items are refined over time.

  • Product Backlog Items
  • Writing User Stories
  • Acceptance Criteria
  • Story Reviews

Team Exercises: The class will discuss Product Backlog components and how to break Epics into smaller User Stories. Teams will conduct a User Story Writing Workshop to create initial User Stories for their team project. Each team will present examples of their user stories and the Instructor will lead a discussion about where teams hit the mark and areas for improvement (Instructor will not have all of the ideas, this is a great opportunity for team dynamics).

Module 6: Prioritization and Estimation

The Product Backlog contains the work but the way the Backlog is prioritized and estimated is key to building a successful product. We will look at agile practices for prioritization and team estimation. In addition, we will better understand how we deliver product increments through Releases.

  • Prioritization
  • Estimating
  • Story Points
  • Release Planning

Team Exercises: We will review a retailer case study and their approach to prioritization key system features. Team will practice Story Point estimation. Project teams will identify needs for their first product release.

Module 7: Sprint Planning and Execution

In iterative development, the team works in a series of time-boxed events to deliver incremental value. These timeboxes are called “Sprints”. We will look inside the Sprint to understand the way the team works to produce value.

  • Sprint Planning
  • Product Increment
  • The Daily Standup
  • Agile Metrics

Team Exercises: Teams for define a Definition of Done for their team project. Teams will also identify key learnings and critical points about sprint execution. 

Module 8: Inspect and Adapt

The power of Agile comes from the fact that continuous improvement is built into the Agile system. In this section, we will review how People, Product and Process improve through a frequent inspect and adapt process. We will discuss the main Agile ceremonies that help us accomplish this: Sprint Review, Demo and the Retrospective.

  • Sprint Review
  • Demo
  • Retrospective

Team Exercises: The class will engage in an exercise to summarize the key events and artifacts within the Scrum framework. Teams will discuss how they could apply what they have learned to their current work and what they can start doing now so they do not lose what they have learned.

Module 9: Kanban Systems

Not all work fits well into a Scrum framework. Kanban is an Agile method that helps us to improve a delivery process with a focus on continuous improvement. We will cover the foundation of Kanban concepts, properties, and terminology. We will also understand the philosophy behind the Kanban framework and how it originated. The best way to understand Kanban is to go through the process of implementing it. This section goes through the various techniques and ceremonies associated with Kanban.

  • Kanban's Core Practices
  • Kanban Concepts, Principles, and Terminology
  • Visualization of Work
  • Managing Work-in-Progress

Team Exercises: We will use new team projects based on continuous flow types of work. Teams will engage in several exercises to build their own Kanban board that clearly communicates their commitments, encourages collaboration, and enables continuous improvement. We will also engage in discussions on key Kanban concepts and how Kanban may apply to their types of work.

Module 10: Adoption and Scaling

Agile Adoption can be accomplished with different approaches and at different speeds. We will review the best practices of Organizational Change Management as it applies to an Agile adoption and consider some of the primary reasons for adoption failure.  

  • Organizational Change Models
  • Scaling Methods
  • Delivery Self-Assessment

Team Exercises: We will wrap-up the course and attendees will identify concepts they can apply to improve their own product delivery.

Advanced Certified Scrum Product Owner® (A-CSPO®)

Part 1: Product Owner Core Competencies

  • The importance of the product ownership
  • The mindset and Actions of a Product Owner
  • Interacting with Stakeholders
  • Product Owners as facilitators
  • Facilitation techniques
  • Facilitation of conversations with Stakeholders
  • Understanding the risk of technical debt
  • Understanding the importance of development practices
  • Recognize approaches to scaling scrum
  • Visualizing and reducing dependencies
  • Benefits of Feature Teams

Part 2: Advanced Goal setting and planning

  • Operationalizing Product Strategy
  • Approaches to define product strategy
  • Product Planning
  • Visualizing and communication Strategy, ideas, and features

Part 3: Empathizing with Customers and Users

  • Connecting Developers with Customers
  • Customer product discovery techniques

Part 4: Advanced Product Assumption Validation

  • Recognize cognitive biases
  • Improving your Sprint Review
  • Defining Hypotheses
  • Planning how to test hypotheses
  • Validating assumptions in Scrum

Part 5: Product Backlog Management

  • Techniques for measuring value
  • Techniques for ordering Product Backlogs
  • Getting enough Product Backlog items ready
  • Improving Product Backlog Refinement