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Agile Infrastructure Boot Camp

Learn to apply Agile practices in downstream IT operations: infrastructure, hardware, and IT services.

In the quest for end-to-end value and the rise of infrastructure-as-a-service, agile practices are increasingly applicable to traditional hardware roles. Downstream operations also sorely need the political cover and WiP techniques promoted by agility.

You can’t talk about Agile infrastructure without talking about DevOps – the professional movement which is both a reaction to and an expansion of Agile success in software engineering. As agility increases speed and quality with which development teams produce features and products, it creates challenges for other departments tasked with deploying and maintaining them. DevOps and agile transformations are the keys to bridging these organizational gaps, bringing agility to areas of IT beyond the development shop, and resolving bottlenecks and handoff challenges in the downstream technology value chain.

Available formats for this course

In-Person

Live Online

Private Team Training

Duration

2 days/16 hours of instruction

Public Classroom Pricing

Starting at: $1750(USD)

$2250(CAD)

GSA Price: $1640

Group Rate: $1650

Get the full details on this course. Download the .PDF Brochure below:

Part 1: The Case for Agility and DevOps

The heritage of Agile and DevOps
The business case for DevOps
Common Agile DevOps principles
Goals of Agile DevOps
Understanding the overall value chain
Exercise: Defining your goals

Part 2: Critical Principles of Agile & Scrum

Effective and quick response to change
Feedback loops
Adaptation of work
Cross-functional roles
Continuous Integration
Timeboxing
Velocity tracking
Linking work to end value
Mindset and culture
Exercise: Assessing cultural profile

Part 3: Agile Infrastructure

Iterating operational work
Scrum in operational work
Unified IT retrospectives
Designing infrastructure goals
Matching infrastructure to application goals
Cloud engineering benefits
Reducing skills-based silos
Tools for implementing agile infrastructure

Part 4: Sprints – Agile Practices Applied

Planning
Vision
Roadmaps
Running a sprint
Maintaining a backlog
Grooming a backlog
Retrospectives
Velocity and velocity tracking
Stakeholder roles
Exercise: An operational sprint simulation

Part 5: Managing Work in Process (WIP)

Planned vs. Unplanned work
The danger of heroics
Queuing and slack
Prioritization heuristics
Preparing for and avoiding emergencies
Exercise: Understanding value streams and WiP

Part 6: Kanban – Tracking Operational and IT Service Work

The Kanban system
Kanban roots: gaining perspective
Visualizing work
Push vs. pull stimulus
Lean principles
Upper and lower work limits
Queues and buffers
Bottlenecks
Blocked Work

Part 7: Waste and Application of Lean Principles

Overproduction
Work in Progress (WIP)
Overburdening of teams
Time available (idle states or waiting)
Processing
Inventory, stock, unused assets
Handoffs and movement of work
Defects
Latent skill
Exercise: Identifying waste

Part 8: Scalability

Linking business value to operational work
Scaled Agile principles for increased capacity
Automation and scaled infrastructure
Prioritization
Throttling operational work
Dissolving operational silos

Part 9: Going Back to Work with a Plan

Identifying your goals
Next steps

IT operations professionals

Adopt agile practices for working with traditional IT hardware
Establish literacy with how agile practices apply to non-technology work
Apply agile methods for managing infrastructure-as-a-service and cloud services
Learn how agility can be adapted to work with networks, databases, routers, and other operational infrastructure
Better integrate upstream technology project work with downstream dependencies
Better manage work-in-process (WIP) through techniques like Kanban and WiP limits
Better processes for managing planned vs. unplanned work
Adopt agile practices for better avoiding emergencies and heroics
Learn what has worked well in other organizations