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Get $250 OFF select training courses for a limited time with code CPL250.*
*Offer available until 12/31/2020. Some exclusions apply. Not valid for eLearnings, SAFe®, or Scrum Certification courses.

Lean Product Development & Management Workshop

Learn how to use product value as your key to innovation and lean development.

This fast-paced, two-day course teaches you skills and tools for lean, value-driven product practices. Whether you are a traditional product line manager, an IT or software product owner, or a product marketer — this expert-led class uses a combination of engaging presentation and hands-on group activities to get you up to speed fast with lean product management techniques.

Come prepared to learn, work, and leave with hands-on experience using best practices you can immediately apply in your organization.

Available formats for this course
In-Person
Live Online
Corporate
Corporate Online
Duration
3 days/24 hours of instruction

Starting at: $1750

Get the full details on this course Download the .PDF Brochure

Part 1: Understanding Product

  1. Non-IT Products
  2. Software Products
  3. Other Technology Products
  4. IT Services
  5. Products vs. Projects

Review: A Product Manager's Traditional Duties

Part 2: What is Value

  1. The Sources of Value
    • Business Value
    • Customer Value
    • Time Value
    • Monetary Value
  2. Prioritizing Customer-Driven Value
  3. How Do Large Organizations Create Value?
  4. Mapping Value Streams
  5. Organizational Antipatterns

Part 3: Flow in Organizations

  1. What Do We Mean by "Flow?"
    • Applied to Information
    • Applied to Value
    • Applied to Money
  2. Factors Impacting Flow
    • Bottlenecks
    • Constraints
    • Bernoulli's Principle

Part 4: Product Life Cycles

  1. The Product S-Curve
  2. Innovation vs. Scalability
  3. Three Waves of Product Adoption
  4. Different Stages, Different Strategies
  5. Mapping Actions to the Life Cycle
  6. Different Lean Practices for Different Life Cycle Phases

Part 5: Designing and Developing Products

  1. Traditional Product Development
  2. Waterfall R&D
  3. "Big Bang" Products
  4. Technology and Systems
  5. Useful Examples

Part 6: Problem Framing

  1. Understanding the Customer
  2. Defining Customer Pain
  3. Identifying Needs
  4. Design Thinking for Needs Identification
  5. Making Problem-Solving Repeatable

Exercise: Who is Your Customer?

Part 7: How to Apply Creativity Scientifically

  1. Minimum Viable Product
  2. Designing Experiments for Testing
  3. Exploiting Variability
  4. Continuous Improvement
  5. Transitioning to Scale
  6. Feedback and Feed-Forward Loops

Case Study: Bing A/B Testing and Microsoft

Part 8: Understanding Quality

  1. Defining Quality
  2. Why is Quality Important?
  3. Quality as an Economic Framework
    • How Quality Impacts Cost
    • Quality and Departmental Decision-Making
    • Quality and Constraints
  4. Designing for Quality
  5. Testing for Quality

Part 9: Product Metrics

  1. Technology Metrics
  2. Customer Metrics
  3. Vanity Metrics
  4. Leading vs. Lagging Metrics

Exercise: The One Metric that Matters

Part 10: Understanding Delivery

  1. Delivery's Relationship to Value
  2. Early Deliveries vs. Full Production
    • Goals of Early Deliveries
    • Differences in Methodology
    • Making the Transition
  3. Towards Continuous Delivery
  4. Who is Responsible for Delivery

Exercise: Design a Delivery Framework

Part 11: Prioritization and Planning Decision Frameworks

  1. Intuition
  2. HiPPO
  3. ROI
  4. WSJF
  5. Cost of Delay
  6. CD3 Score

Part 12: Scaling Product Delivery

  1. Frameworks for Scale
    • Lean Startup/Lean Experience
    • SAFe
    • LeSS
    • Arnold's BSF Practices
    • Continuous Improvement (Kaizen)
  2. Quality vs. Efficiency
  3. Common Lean Principles

Part 13: Class Conclusion

  1. What concepts will help?
  2. What concepts aren't helpful?
  3. Expert Q and A

Thought Leaders for Further Reading

  • Don Reinersten
  • W. Edwards Deming
  • Jez Humble
  • Joshua Arnold
  • Mike Rother
  • Eric Ries

This product management training course is a great skills update for anyone who has a stake in the outcome of product life cycles. Whether you work with internal products or external customer-facing products, you will find the techniques taught in this class useful.

This workshop is highly valuable for:

  • Product Owners
  • Product Managers
  • Designers & Architects
  • Functional Leaders
  • Project & Program Managers
  • Application Engineers
  • Scrum Masters
  • Anyone who wishes to practice Agility at scale

Lean Product Development & Management Workshop Schedule

Location
Date
Price
Register
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Live, Online Training
Nov 18th - 20th 8:30 AM - 4:30 PM ET
$1750

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