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Slack Training for Teams

Quickly equip teams to use Slack best practices for distributed collaboration, productivity, and efficiency.

Slack offers much more than richly-featured messaging - it maximizes the value of a team. Slack integrations streamline the work environment, Slack commands make distributed work engaging and efficient. Communication is easier with Slack and, at the same time, simplifies complex workflows and collaboration.

This fast-paced workshop prepares you to leverage Slack’s key features while implementing. From commonly used commands to layering with other tools, we teach how to maximize utility out of everything Slack has to offer. In this four-hour training session, our experts demonstrate best practices and teach the important features of Slack.

By the end of this workshop, you will return to work ready to use Slack for more than just messaging. You’ll be ready to use a range of commands, more efficiently work with your colleagues, and seamlessly integrate your most commonly-used applications using Slack as a central platform.

Duration

1 day/4 hours of instruction

Education Credits

4 PDUs

Public Classroom Pricing

Starting at: $395(USD)

$550(CAD)

GSA Price: $350

Group Rate: $350

Private Group Pricing

Have a group of 5 or more students? Request special pricing for private group training today.

Get the full details on this course. Download the .PDF Brochure below:

Part 1: Introduction and Slack Overview

Why Slack
What is Slack best used for?
Establishing context for remote & virtual enablement
What do teams need?
Responsibilities of the employer
Responsibilities of the employee

Part 2: Getting Around the Slack UI

The desktop app
Browser version
Mobile

Demo: Using channels

Part 4: Messaging Features

Shortcuts
Slash commands
Searching
DMs
Searching
Attachment
/@ mentions
Formatting & editing
Threads
Emojis
Starring messages or channels

Demo: Messaging

Part 5: Overcoming Common Challenges

Engagement
Accountability
Time & priority management
Productivity
Policy constraints and technical challenges

Group Discussion: Where’s the water cooler?

Part 6: Profile & Notifications

Profile info
Status
General notifications
Channel-specific notifications

Demo: Configuring notifications

Part 7: Slack Integrations

Shortcuts Button
Outlook
Google Drive
Google Calendar
OneDrive
Zoom calls
Integration Best Practices (requesting)

Demo: Common Slack integrations

Part 8: Q&A – Common Questions and Shortcuts

In this section, we'll open up the workshop to your questions, and do quick demos on popular shortcuts and features. Examples of demos may include (but not limited to):

How to join a channel
How to join a workspace
How to add someone to a conversation
How to archive a channel
How to appear offline
How to create a group
How to change password
How to change status
How to create a poll
How to delete a workspace
How to find archived channels
How to find old direct messages
How to hide channels
How to hide status
How to hide email
How to join a call
How to leave a channel
How to make a channel private
How to mark all messages as read
How to notify everyone
How to appear offline
How to pin
How to view reminders
How to view downloads
How to use video

No technical expertise is required to take this workshop. The class is designed for everyday users of Slack. This course does have an immediate benefit for professionals who are:

Knowledge workers
Managers
Team leaders
Developers
Engineering teams
Technology departments
Distributed and geographically separated teams
Administrators

Efficiently use the most important features of Slack
Integrate Slack with other common applications
Use Slack to enable effective team environments
Share tips and tricks with your teams for effective remote work
Know what works well when using Slack, and manage expectations for what doesn’t work well
Map Slack usage to team psychology
Avoid common obstacles to distributed work