Slack Training for Teams
Quickly equip teams to use Slack best practices for distributed collaboration, productivity, and efficiency.
Slack offers much more than richly-featured messaging - it maximizes the value of a team. Slack integrations streamline the work environment, Slack commands make distributed work engaging and efficient. Communication is easier with Slack and, at the same time, simplifies complex workflows and collaboration.
This fast-paced workshop prepares you to leverage Slack’s key features while implementing. From commonly used commands to layering with other tools, we teach how to maximize utility out of everything Slack has to offer. In this four-hour training session, our experts demonstrate best practices and teach the important features of Slack.
By the end of this workshop, you will return to work ready to use Slack for more than just messaging. You’ll be ready to use a range of commands, more efficiently work with your colleagues, and seamlessly integrate your most commonly-used applications using Slack as a central platform.
Duration
1 day/4 hours of instructionEducation Credits
4 PDUsPublic Classroom Pricing
Starting at: $395(USD)
GSA Price: $350
Group Rate: $350
Private Group Pricing
Have a group of 5 or more students? Request special pricing for private group training today.
Download the Course Brochure
Part 1: Introduction and Slack Overview
- Why Slack
- What is Slack best used for?
- Establishing context for remote & virtual enablement
- What do teams need?
- Responsibilities of the employer
- Responsibilities of the employee
Part 2: Getting Around the Slack UI
- The desktop app
- Browser version
- Mobile
Part 3: Channels
- Best practices for channels
- Public vs. private channels
- Admins and creating channels
- /#general
- /#help
- Channel naming conventions
- Channel sections
- Channel topics
- Channel sidebar
- Pinned Messages
- Searching within Channels
- Leaving a Channel
Demo: Using channels
Part 4: Messaging Features
- Shortcuts
- Slash commands
- Searching
- DMs
- Searching
- Attachment
- /@ mentions
- Formatting & editing
- Threads
- Emojis
- Starring messages or channels
Demo: Messaging
Part 5: Overcoming Common Challenges
- Engagement
- Accountability
- Time & priority management
- Productivity
- Policy constraints and technical challenges
Group Discussion: Where’s the water cooler?
Part 6: Profile & Notifications
- Profile info
- Status
- General notifications
- Channel-specific notifications
Demo: Configuring notifications
Part 7: Slack Integrations
- Shortcuts Button
- Outlook
- Google Drive
- Google Calendar
- OneDrive
- Zoom calls
- Integration Best Practices (requesting)
Demo: Common Slack integrations
Part 8: Q&A – Common Questions and Shortcuts
In this section, we'll open up the workshop to your questions, and do quick demos on popular shortcuts and features. Examples of demos may include (but not limited to):
- How to join a channel
- How to join a workspace
- How to add someone to a conversation
- How to archive a channel
- How to appear offline
- How to create a group
- How to change password
- How to change status
- How to create a poll
- How to delete a workspace
- How to find archived channels
- How to find old direct messages
- How to hide channels
- How to hide status
- How to hide email
- How to join a call
- How to leave a channel
- How to make a channel private
- How to mark all messages as read
- How to notify everyone
- How to appear offline
- How to pin
- How to view reminders
- How to view downloads
- How to use video
No technical expertise is required to take this workshop. The class is designed for everyday users of Slack. This course does have an immediate benefit for professionals who are:
- Knowledge workers
- Managers
- Team leaders
- Developers
- Engineering teams
- Technology departments
- Distributed and geographically separated teams
- Administrators
- Efficiently use the most important features of Slack
- Integrate Slack with other common applications
- Use Slack to enable effective team environments
- Share tips and tricks with your teams for effective remote work
- Know what works well when using Slack, and manage expectations for what doesn’t work well
- Map Slack usage to team psychology
- Avoid common obstacles to distributed work