Slack Training for Teams

Quickly equip teams to use Slack best practices for distributed collaboration, productivity, and efficiency.

Slack offers much more than richly-featured messaging - it maximizes the value of a team. Slack integrations streamline the work environment, Slack commands make distributed work engaging and efficient. Communication is easier with Slack and, at the same time, simplifies complex workflows and collaboration.

This fast-paced workshop prepares you to leverage Slack’s key features while implementing. From commonly used commands to layering with other tools, we teach how to maximize utility out of everything Slack has to offer. In this four-hour training session, our experts demonstrate best practices and teach the important features of Slack.

By the end of this workshop, you will return to work ready to use Slack for more than just messaging. You’ll be ready to use a range of commands, more efficiently work with your colleagues, and seamlessly integrate your most commonly-used applications using Slack as a central platform.

1 day/4 hours of instruction
Education Credits
4 PDUs
4 Technical PDUs
4 PDUs
Public Classroom Pricing

Starting at: $395(USD)

GSA Price: $350

Group Rate: $350

Private Group Pricing

Have a group of 5 or more students? Request special pricing for private group training today.

Download the Course Brochure

Part 1: Introduction and Slack Overview

  1. Why Slack
  2. What is Slack best used for?
  3. Establishing context for remote & virtual enablement
  4. What do teams need?
  5. Responsibilities of the employer
  6. Responsibilities of the employee

Part 2: Getting Around the Slack UI

  1. The desktop app
  2. Browser version
  3. Mobile

Part 3: Channels

  1. Best practices for channels
  2. Public vs. private channels
  3. Admins and creating channels
    1. /#general
    2. /#help
  4. Channel naming conventions
  5. Channel sections
  6. Channel topics
  7. Channel sidebar
  8. Pinned Messages
  9. Searching within Channels
  10. Leaving a Channel 

Demo: Using channels 

Part 4: Messaging Features

  1. Shortcuts
  2. Slash commands
  3. Searching
  4. DMs
  5. Searching
  6. Attachment
  7. /@ mentions
  8. Formatting & editing
  9. Threads
  10. Emojis
  11. Starring messages or channels

 Demo: Messaging

Part 5: Overcoming Common Challenges

  1. Engagement
  2. Accountability
  3. Time & priority management
  4. Productivity
  5. Policy constraints and technical challenges

 Group Discussion: Where’s the water cooler? 

Part 6: Profile & Notifications

  1. Profile info
  2. Status
  3. General notifications
  4. Channel-specific notifications 

Demo: Configuring notifications 

Part 7: Slack Integrations

  1. Shortcuts Button
  2. Outlook
  3. Google Drive
  4. Google Calendar
  5. OneDrive
  6. Zoom calls
  7. Integration Best Practices (requesting) 

Demo: Common Slack integrations

Part 8: Q&A – Common Questions and Shortcuts

In this section, we'll open up the workshop to your questions, and do quick demos on popular shortcuts and features. Examples of demos may include (but not limited to): 

  1. How to join a channel
  2. How to join a workspace
  3. How to add someone to a conversation
  4. How to archive a channel
  5. How to appear offline
  6. How to create a group
  7. How to change password
  8. How to change status
  9. How to create a poll
  10. How to delete a workspace
  11. How to find archived channels
  12. How to find old direct messages
  13. How to hide channels
  14. How to hide status
  15. How to hide email
  16. How to join a call
  17. How to leave a channel
  18. How to make a channel private
  19. How to mark all messages as read
  20. How to notify everyone
  21. How to appear offline
  22. How to pin
  23. How to view reminders
  24. How to view downloads
  25. How to use video

No technical expertise is required to take this workshop. The class is designed for everyday users of Slack. This course does have an immediate benefit for professionals who are: 

  • Knowledge workers
  • Managers
  • Team leaders
  • Developers
  • Engineering teams
  • Technology departments
  • Distributed and geographically separated teams
  • Administrators

  • Efficiently use the most important features of Slack
  • Integrate Slack with other common applications
  • Use Slack to enable effective team environments
  • Share tips and tricks with your teams for effective remote work
  • Know what works well when using Slack, and manage expectations for what doesn’t work well
  • Map Slack usage to team psychology
  • Avoid common obstacles to distributed work 

Slack Training for Teams Schedule

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There are currently no scheduled classes for this course. Please contact us if you would like more information or to schedule this course for you or your company.

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