Case Study: Jira Service Desk Implementation at The Trade Desk

At a Glance

Industry: Online advertising technology

Employees: 700+

Highlights of Engagement:

In the fall of 2015 Cprime completed a fast 120-day implementation of Atlassian Jira Service Desk at The Trade Desk, Inc. (Nasdaq:TTD), to automate workflow and management processes for Global Support, which supports its Client Services department. This case study documents the engagement, beginning state and results of the Cprime engagement.