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JIRA Basics

JIRA Basics Training Course

This JIRA Training course provides an understanding of basic JIRA concepts including working with issues, searching and reporting. At the end of the course, users will be able to use JIRA to work with issues and provide change tracking and control for software development projects.

Course Length

The course lasts a full day (up to 8 hours) and comprises of 8 Modules each with a lab exercise.

Lab Exercises

The lab environment (an instance of JIRA) gives users a practical working area to engage with. This enables them to benefit from seeing JIRA in action with real world settings and examples, translating the theory from the course into practical knowledge.


Basic knowledge of Windows interfaces No previous Atlassian JIRA experience is required

Course Outline

Module 1: JIRA Key Concepts

• Change & Defect Tracking. • Introduction to JIRA • What is an Issue? • Issue Attributes • What is a Project? • What are Components and Versions? • What is a Workflow?

Module 2: Getting Started with JIRA

• Logging in • Exploring the JIRA workspace • Managing your user profile • Customizing your Dashboard • Shared Dashboards • Activity Streams • Choosing a language • Choosing a time zone • Shortcuts

Module 3: Introduction to Issues

• Recap of • Issues Types • Resolutions • Priorities • Statuses • Creating an Issue • Viewing Issues • Editing Issues • Attachments ________________________________________ Lab Exercises: Creating Issues, Creating an Issue, Adding Attachments, Editing Issues

Module 4: Introduction to Workflows

• Steps • Transitions and Screens • Moving through workflows • The Workflow Viewer ________________________________________ Lab Exercises: Workflows, Identify your current status Identify possible transitions, Progressing Issues

Module 5: Working with Issues

• Collaboration • Commenting on Issues • Sharing Issues • Mentions • Voting • Watching • Issue Operations • Assigning Issues • Logging work • Moving Issues • Issue linking • Cloning • Labels • Creating a sub-task ________________________________________ Lab Exercises: Working with Issues, Modify an issue Assign an issue to another user, Understand about comments, Clone an Issue, Create a Sub task, Log work and Resolve an Issue

Module 6: Searching and Filters

• Quick Search • Basic Search • Advanced Search (JQL) • Issue Navigator • Detail View • Configuring Filters • Shared Filters • Email Filter Results • Advanced Searches ________________________________________ Lab Exercises: Searching and Filters, Search for an Issue, Use a Quick Search to locate Issues, Create a filter

Module 7: Reporting

• Standard Reports • Custom Reports • Utilizing Reports ________________________________________ Lab Exercises: Reporting, Gain experience of Reports Generate Reports, Use the charting Plug-in, Add a chart to your Dashboard

Module 8: Add-ons

• Key Concept : Add-ons • The Atlassian marketplace • Using Add-ons • Common Add-ons
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