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AI-infused operating model design
Design how your organization actually works in an AI‑driven world
AI is changing how decisions are made, how work flows, and how value is created. Many organizations respond by adding AI tools on top of existing structures. That approach limits impact.
AI-infused operating model design rewires team alignment, decision flow, and governance, embedding human-AI collaboration into daily work to create adaptive, scalable, intelligent execution.
Talk with an expert about your operating model:
Why operating models must evolve with AI
AI delivers value only when structure, governance, and ways of working evolve alongside it. When those elements fall out of sync, organizations experience stalled adoption, fragmented pilots, and slow realization of value.
An AI‑infused operating model aligns:
- Decision rights with real‑time intelligence
- Teams around value creation, not functional silos
- Governance that accelerates flow while managing risk
- Clear boundaries for where humans lead and where AI augments or acts
This alignment creates adaptability with clarity and speed, grounded in trust.
See what an AI‑ready operating model looks like in your organization:
Outcomes first. Structure second. Context always.
AI creates potential. Operating model design determines whether that potential translates into measurable results. The goal is simple: move from AI ambition to execution that actually holds.
What we mean by AI‑infused operating model design
AI‑infused operating model design is a co‑designed approach to shaping how your organization operates with AI embedded throughout, not bolted on at the end.
We work with your leaders and teams to design a future‑state operating model that reflects your context, constraints, and ambitions. AI capabilities inform the design from the start, shaping teaming models, governance, workflows, and decision mechanisms.
The outcome is a practical operating model that supports your strategy , integrates AI where it creates measurable value, and clarifies how people, process, and technology work together.
Who this is for
Common stakeholders include CEOs, CIOs, CTOs, CDOs, Chief Transformation Officers, and senior technology and product leaders.
This approach is designed for organizations at an inflection point with AI, where experimentation is underway, expectations are rising, and structure has not yet caught up.
AI‑infused operating model design supports organizations that:
- Are scaling AI and need structure to realize value
- Are experimenting with AI and seeking clarity on next steps
- Need to modernize governance, teaming, and decision‑making
- Operate in complex or regulated environments
The outcomes organizations achieve
This foundation accelerates adoption and reduces the friction that slows AI initiatives.
Organizations that invest in AI‑infused operating model design gain clarity and momentum:
- A shared vision for how AI supports strategy and execution
- Clear intent for how different AI capabilities are used across the organization
- Explicit understanding of where human judgment remains critical
- Alignment across leadership, teams, and governance
- An operating model designed to deliver value continuously, not episodically
Designed around your context
Every organization starts from a different place. We begin by understanding yours.
Our discovery examines leadership behaviors, delivery effectiveness, governance, culture, tooling, strategy execution, and existing AI capabilities. This creates a whole‑of‑organization view that highlights strengths, constraints, and opportunities.
Design decisions are grounded in reality, enabling confident progression toward a future‑ready operating model.
Core elements of an AI‑infused operating model
A strong operating model brings structure and flexibility into balance. AI capabilities shape every element:
Teaming models
Teaming models
How people organize around value, decisions, and specialized expertise, optimized to leverage AI and enable federated decision‑making.
Ways of working
Ways of working
Practical patterns for how work flows, decisions are made, and feedback loops operate with AI embedded in daily execution.
Modern governance
Modern governance
Governance designed alongside the model, providing guardrails that enable speed, accountability, and responsible AI use.
Constraints and transition paths
Constraints and transition paths
Design that accounts for existing skills, dependencies, and regulatory realities, supporting graceful evolution, not disruption.
Technology, product, and design management
Technology, product, and design management
Alignment between strategy, value creation, and AI‑enabled capabilities that support both current needs and future growth.
Co‑design creates lasting change
We co‑design operating models with your leaders and teams rather than delivering a predefined blueprint.
This approach builds:
- Shared ownership and commitment
- Context‑specific relevance
- Faster adoption and readiness for change
- Cross‑functional alignment
- Reduced risk during implementation
Co‑design ensures the operating model works in practice, not just on paper.
From design to execution
Design is only valuable when it leads to action. Our approach supports organizations from discovery through design, readiness, implementation, and ongoing capability uplift.
We help establish:
- Clear future‑state designs
- Implementation and change plans
- Governance and measurement approaches
- Capability uplift and coaching
This creates momentum while building internal capability to sustain the model over time.
Design your operating model for the AI era
AI changes how organizations work. Operating models determine whether that change creates advantage or friction.
Design an operating model that integrates intelligence into how decisions flow, teams collaborate, and value is delivered.