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AI-powered Service Management
Streamlining Incident Management in JSM using Atlassian's Virtual Agent and Cprime's Custom AI Technology Sound incident management operations encompass activities…

Enterprise Migration from Data Center to Atlassian Cloud: Start with an Assessment
Large enterprises have unique needs and complexity when migrating Atlassian tools from Data Center to the Cloud. Whether you're exploring…

LPM in Practice: Participatory Budgeting with SAFe CoFund
Hosted by Scaled Agile, Inc. Presented by Cprime. The LPM in Practice series returns with an exciting view of Portfolio…

Brochure: Adopting a Product-Led Approach
Maximize product impact to surpass customer expectations and adapt to market demands Prioritizing what matters is hard. Translating priorities into…

Millions in Forecast Savings and a Whole New Way to Delight Customers at This Tech Giant: ITSM Using Jira Service Management
The client was seeking a more powerful, efficient means of harnessing the vast amount of data being collected through service…

The Agile Insurer: AI Strategies for Accelerating Operational Transformation
To stay competitive in today’s fast-changing business landscape, large enterprises across all industries face mounting pressures to become more nimble,…

AI for Everyone: Demystifying Large Language Models (LLMs) Like ChatGPT
We've only scratched the surface of realizing the full potential of ChatGPT and other Large Language Models (LLMs) in a…

The Non-Technical Product Manager’s Guide to Technical Product Management
This paper is geared toward Product Managers (PMs) in the software space who want to maximize the value their…

From Project to Product: The Need for Speed
As we look to enhance our ways of working and shift from project-based methodologies to product thinking, it's easy to…

We Need a Hero — How to Find and Support Your Next Superstar Product Owner
A Product Owner serves as the bridge between the development team and stakeholders, steering the product's vision and driving its…

Let’s Talk About How the Finance Department Fits Into a SAFe Enterprise with the Cprime SAFe Fellows
Let’s Talk About _____ with the Cprime SAFe Fellows is an ongoing global webinar panel series with Cprime’s SAFe Fellows…

Atlassian Cloud Security Features You Need to Understand
Whether you’re currently using Atlassian Cloud applications, or you’re planning to migrate before the Server platform is phased out, data…

How to Unlock Productivity and Innovation with Generative AI and ChatGPT
Doing more with less has become the mantra for success. Yet monotonous tasks and manual processes put undue strain on…

Creating Organizational Momentum for the Adoption of Agile in a Large Government Agency
This large government agency had been experimenting with the use of Agile for a number of years, with several teams…

Cprime Leads Jira Service Management Customization for Global Lifestyle Retail Brand
This multinational lifestyle goods and services retailer partnered with Cprime to implement a customized Jira Service Management solution. Their goals?…

The Risks of Delaying Your Atlassian Cloud Migration
Atlassian Server end-of-life is rapidly approaching and the race is on to get migrated to Atlassian Cloud (or, in some…

Perfecting Customer Management Using Jira Service Management
Tuesday August 15 | 2:00 PM ET An optimized ITSM practice using Atlassian Jira Service Management (JSM) has brought tremendous…

Atlassian Solutions Guide
As an Atlassian Platinum Solution Partner, Cprime helps customers realize the full potential of their Atlassian tools. With deep expertise…

Atlassian Migrations Solutions Guide
Looking to migrate your Atlassian tech stack? Cprime offers comprehensive solutions for Atlassian migrations, assisting organizations in smoothly transitioning their…

Modern Learning for Enterprises: How to Empower Your Teams
Today’s complex technology organizations need to deliver learning at the right time, to the right people, and on the right…

ESM Webinar Series Part 3 | Putting it All Together: Service Management for HR, Finance, Marketing, and More
Enterprise Service Management (ESM) is an optimized combination of the right software solution, well-thought-out processes and workflows, and customized automation…

Modern Learning for Modern Learners
Why Companies Need to Adapt, and How to Do It The traditional two-, three-, or four-day Instructor Led Training (ILT)…

A Lean-Agile Practice Accelerates Progress in this Luxury Auto Maker’s EV Production Facility
This leading British car maker saw the need for faster time-to-market and smoother collaboration between UK and China teams as…

A Perfect Blend—Aligning Teams and Improving Throughput With Cprime Cloud Migration and Enterprise Agile Coaching
Following years of growth, this global communications leader struggled against a variety of development frameworks and project management tools. Seeking…

Decentralizing Authority for Successful Digital Transformations
One of the most fundamental but overlooked aspects of effective digital transformation is the extent to which decision-making authority is…

Cprime Creates Custom Training Pathways for a Multinational Consumer Electronics Icon
Looking to improve its internal mechanism for upskilling its workforce in the face of a global technology talent shortage, this…

Automation and Emulation Software Leader Streamlines Development Processes With Cprime’s Expert-Led GitLab Solutions and DevOps Services
An international warehouse automation specialist partners with Cprime and GitLab to streamline development processes, reduce proposal calculation times, and increase…

ESM Webinar Series Part 2 | The Keys to Optimal ESM are Automation and Integration
Enterprise Service Management (ESM) is an optimized combination of the right software solution, well-thought-out processes and workflows, and customized automation…

Exploring New Horizons with Cprime—Creating a Continuous Integration Testing Pipeline for Lunar Vehicle Development
Lacking a modern proactive testing process for the low-level firmware and embedded systems in its moon rover, a team of…

Atlassian Cloud Migration Case Study – Business Value Derived by Georgia United Credit Union
About Georgia United Credit Union (GUCU) Georgia United is one of the largest and strongest credit unions in Georgia.…