Education
Sharing thought leadership to help empower our clients and the Agile community
Refine by Topic
Refine by Type
Type in a search term
Subscribe to receive notifications for new resources
Featured Content
Atlassian Whitepapers 
Atlassian Webinars 
Jira Whitepapers 
Moving your organization towards site reliability engineering (SRE) may seem like a difficult task, if not impossible. There’s so much…
As the global economy continues to evolve into a complex and tightly integrated system, the popularity of a remote workforce…
Executive's Guide to Agile Transformation with Jira Align Join this Atlassian Team Talk with Cprime's Tina Behers, Delivery Director, Business…
Considering a switch from Zendesk to Jira Service Desk? Learn how our team of experts can assist you in this…
Migrating from ServiceNow to Jira Service Desk? Our team of experts is ready to assist clients with all types of…
To effectively scale and mature, you need the right Atlassian tool foundation in place from the outset and a clear…
In this webinar, we will look at how Atlassian’s new Jira Service Management (the next generation of Jira Service Desk)…
In this workshop, you will experience managing a project for a small team in Jira. Even though you will be…
Need to migrate from Rally to Jira, but not confident in how to proceed? Lean on our team of experts…
Migrating from Team Foundation Server to Jira? Our team of experts is ready to assist you with this process. To…
Many of us remember discussing the kinds of things computers would do in the far-off year of 2000. However, computers…
Tasktop Viz™ implements the Flow Framework® to enable organizations to measure business value and results, instead of projects and costs.…
Many organizations migrate to the Cloud to simplify, but deciding which of the 3 options offered by Atlassian is best…
As 135-year-old NCR, a leader in banking and commerce solutions, scaled their agile practices across their entire portfolio of products…
Surely, you’ve heard a lot about the cloud lately. An impressive variety of services are available, from storage, hosting, data…
In Part I of this series we focus on some of the key technical challenges that come with using Jira.…
Migrations are never quite as easy as they sound. The migration to cloud will unveil a world of benefit, but…
Know you want to migrate to the Atlassian cloud but don't know where to start? There are numerous factors to…
Design thinking is about more than design; it is about the work process involved in the design. Design thinking teaches…
A deep dive into the business analysis training solution that was built and delivered for Allscripts, a global healthcare IT…
The Georgia State Road and Tollway Authority successfully deployed the Microsoft Project Online platform, giving the organization full visibility and business…
Learn how Verizon Media increased efficiency by 65% in this Ansible case study. More 2,000 security bugs fixed through automated…
Highlighted Results: From the SharePoint training conducted, employee usage increased from negligible to 50% within the first two months following…
We helped Denver International Airport implement SharePoint. Learn how in this SharePoint case study. Onsite training and custom classes were…
USPTO moved beyond waterfall based requirement cycles and increased continuous improvement. Moved beyond waterfall-based predictive requirements cycles Broke down siloed development…
Kent School District increased cross-team collaboration and formally adopted ITIL practices. Improved help desk ticketing tool Developed a service catalog available…
Highlighted Results for the DevOps Case study: 15% decrease in change failure rate Improved productivity and development pipeline through the…
Highlighted Results of Onboarding Case Study: 16% increase in new hire retention 54% greater new hire productivity 17% increase in…
Highlighted Results for DevOps Case Study: 90% of learners rated their overall satisfaction as “Excellent” More than 80% of learners…
Highlighted Results for the Agile Transformation Case Study: Reduction in turnover of development staff by 25% from the previous year…
Human-centered design (HCD) is a mindset that approaches problem-solving with a focus on users. HCD requires designers to start projects from…
For those who are new to the cloud, this one-hour webinar covers some cloud and AWS basic terminology, as well…
COVID-19 is making more and more teams go remote until further notice and, in some cases, permanently. GitHub is a…
For many years, the Scaled Agile Framework® (SAFe) has been a leading scaling methodology for large enterprises wanting to apply…
In the first webinar of the "Rethinking BPMN" series, we talked about what GOOD Process Models are. In the second…
If you hold a Certified ScrumMaster® (CSM®) designation, you know how demanding the Scrum Master role can be. New Scrum…
Question: How often do you use or hear the words Agile or Scrum on a daily basis? Before “Agile” and…
ICAgile, a leading global agile certification and accreditation body, believes relentless learning is pivotal to unlocking the power of agility.…
Design Thinking is about more than design! The process helps anyone approach problems in a creative and innovative way. The…
You’ve been asked to learn more about Scrum for your current job or to land a new job. Great! Now…
Microsoft Teams is the hub for teamwork in Office 365 – a platform for communication, collaboration, and content management, all…
Your organization’s success depends on your ability to deliver value to your customers. This is true whether your organization is…
Learn how to effectively communicate in Microsoft Teams. We’ll guide you through the different ways to chat with one or…
OneDrive for Business is the Office 365 storage service for you and your files. With OneDrive for Business, you can…
New Agile teams with limited experience usually encounter many of the same challenges during initial stages of formation. One of…
Data analytics has rapidly become a key differentiator for businesses, but improving your practices or leveraging new technology can be complex. Cprime can help…
Cprime's comprehensive Business Analysis Capabilities Guide is designed to arm business analysts at all levels with the critical skills necessary to…
Learn what it takes to break into one of the fastest growing professions, Blockchain Development. The blockchain market, by all accounts,…
Learn what it takes to break into one of the most highly sought-after IT professions, DevOps Engineering. There are some…
Learn what it takes to break into one of the most highly sought-after IT professions, DevOps Engineering. There are some…
Within the context of Agile development, the Sprint Retrospective is a powerful technique that was designed to enable teams to…
Amazon Web Services (AWS) is quickly growing and continues to introduce so many new features that it becomes challenging just to…
Whatever the project justification and the goal, many things need to be done to ensure success. As Business Analysts, we…
The role of the “Scrum Master” is one of the most sought-after job roles in recent years due to the…
Equip your teams with the skills and knowledge needed to get the most out of your SharePoint platform. SP expert…
This guide is designed to help you understand the components of your DevOps transformation and provides guidance on your next steps in…
In the IT industry, practicing DevOps has become a predominant way to improve the efficiency of teams. DevOps isn’t just…
While the term DevOps was coined in 2009, it wasn't until recently that the DevOps community started focusing more on…
Why They Are Important to Business Analysts Regardless of the Approach Personas are one method to better understand what needs…
This whitepaper provides invaluable advice for anyone who is new, or sort of new, to the Business Analyst career. Anyone…
Although most organizations know that the ability to release a new product or new feature is imperative to their success,…
This project management guide contains valuable lessons to help you expedite your learning, maximize the value delivered to customers, and reap the benefits…
Why is SharePoint so frustrating? From its unusual search function to its seemingly limited compatibility, there's a lot to make…
Where are you on the DevOps Maturity Model Curve? Are you not sure how to measure the maturity of your…
In our last whitepaper (Rethinking BPMN (Part 1): What is a GOOD Process Model), we discussed what makes a process…
Every day, there is more and more news confirming that data science is one of the fastest growing job markets. The…
Business Process Model and Notation (BPMN) has become the ‘de facto’ standard for modeling business processes. BPMN’s main goal is…
Requirements elicitation happens at the beginning of a project, making it a critical phase that will make or break the…
Software has become critical to almost every organization’s success. In order to stay relevant and useful, your software development teams…
DevOps and “DevOps-like” practices are going mainstream, and few high-performing IT teams have not implemented at least some processes and…
On the surface, comparing a productized program management framework like SAFe® and an open community-driven movement like DevOps may seem like…
DevOps is a complex system that is shaped from a variety of different innovators and contributors. Because of this, it…
Can DevOps and ITIL coexist? This is a reasonable question when you compare the dynamism of DevOps with the methodical,…
There is an obvious divide between a good developer and a bad developer. Although it may seem like some software…
Software Development Life Cycle best practices are spread out amongst different areas of professional knowledge. As a project manager, are…
Agile development has made great strides delivering new market-ready products that customers want and need. But just as new technologies…
DevOps has been reshaping how we work in IT for nearly the past decade. And now there’s AIOps. While AIOps…
Kanban gets a reputation as being the most simple of Agile methodologies to adopt. While for some, that very well…
The importance of the Inspect & Adapt ceremony In SAFe™ cannot be understated. It enables every Agile Release Train (ART)…
Using Jira to implement SAFe® (or any other form of Scaled Agile framework) can be challenging. It's more than just…
These downloable "Kanban Team Launch Cards" help newly forming Kanban teams to make sure that all acceptance criteria is satisfied…
How can you consistently plan and deliver product value once you have clear product/products determined? Join Cprime experts Devin Anderson,…
DevOps enables companies to deliver IT products and services - internal or external - with higher quality and speed. It's…
Highlighted Results for the Agile Marketing Case Study: Significant increase of return in time Higher ROI with digital campaigns Increased…
ONE GIANT LEAP TOWARD BUSINESS AGILITY Alegeus operates the industry’s largest and most comprehensive consumer healthcare funding platform. Its proprietary…
The goal of this white paper is to explore the robust reporting capabilities offered through Jira Align (formerly Agilecraft) by…
Often we hear about the rising cost of fixing software bugs. In the world of hardware, however, the cost is…
Alex Yakyma, long-time thought leader in organizational change, is joined by SAFe Fellow Ken France and Regional Delivery Director Marc…
COVID-19 has fundamentally changed the speed at which the healthcare sector innovates. Rick Koloski, group senior vice president of engineering…
In this closing keynote from Cprime Aperture 2020, G.T. Sweeney, CIO of Healthfirst, chats with Enterprise Agile Consultant Dan Teixeira…
In this demo from Aperture 2020, Solutions Engineer Sneha Crews shows how Jira Align helps the enterprise through strategic alignment…
In this demo from Cprime Aperture 2020, learn how Jira can help your non-IT teams collaborate and prioritize work, while…
In this demo from Cprime Aperture 2020, Matthijs van Leeuwen, Solutions Engineer, helps users discover incident management tips and tricks…
In this session recorded live from Cprime Aperture 2020, Tim Reiking, Automation Engineer, dives into best practices for health and…
In this session from Aperture 2020 with Solutions Architect Lisa Barton, uncover the necessary bases to support a successful SAFe…
In this session recorded from Aperture 2020, Pavel Fomin, Director of Cloud Migrations, demystifies cloud strategy by helping attendees understand…
In this session from Aperture 2020, Devin Anderson, Strategic Product Coach, and Jesse Pearlman, Business Agility Consultant, explain how businesses…
In this session recording from Cprime Aperture 2020, Product Manager Jonathan Muse explores how businesses can provide value at low…
Overview Industry: Financial services Company Size: 15,000 Employees Location: U.S. Products:Financial services in the academic, research, medical, cultural and governmental…
Many companies spend considerable resources on initiative such as cybersecurity and disaster recovery, but fall short when it comes to…