Case Studies
Learn how organizations ranging all sizes, industries, and levels of maturity have achieved stellar results with the help of Cprime.
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SAFe® for Business Agility—A Cprime and Silicon Valley Transformation Partnership
This client was struggling with a history of siloed work, where everyone worked on everything. This worked as a startup,…
Utility Company’s Agile Transformation Results in 30% Improvement and Reduced Overhead
Long cycle times and waterfall methodology hindered this utility company’s efforts to respond to change in the market and produce…
Gtmhub Collaborates with Cprime on Powerful Custom Integrations for Jira Align, Miro, and Aha!
Gtmhub sought a streamlined, efficient system to help clients connect their OKRs with Jira Align, Miro, and Aha!. Massive growth…
Getting SAFe© off the Ground at a Major Global Airline Group
With over 58,000 employees, multiple airlines, and several operating companies to oversee, this air transportation giant turned to Cprime to…
Global Talent Services Empowered a Major U.S. Retailer
This major retailer needed to hire a Project Manager. For various reasons, they were dissatisfied with the current staffing agency…
A SAFe Vision — A Cprime Lean Agile Transformation with an Optical Imaging Innovator
As newer, low-cost competitors enter the medical optical imaging sector, this leading retinal scanning manufacturer partnered with Cprime to increase…
Prepping for IPO: A Real Estate Juggernaut Achieves SOX Compliance Using Jira and Confluence
This large commercial real estate development company had grown very quickly in the years leading up to the decision to…
Just the Ticket: Implementing Jira and IT Service Management at Iconic Luxury Retail Chain
This internationally recognized luxury retail icon turned to Cprime to modernize its failing legacy service management infrastructure with turnkey Jira…
Agents of Change: Household UK Banking Leader Partners with Cprime to Transform Ways of Working
Under increasing pressure from disruptive, digitally-native cloud financial services, this long-standing UK banking institution partnered with Cprime to increase organizational…
Transforming a Major Diagnostic Imaging Device Manufacturer with Cprime and SAFe© Agile
With teams on multiple continents struggling to predictably deliver a complex product, this top medical imaging manufacturer turned to Cprime…
Enabling Transformation: Creating a Global Agile Curriculum for a UK Banking Icon
As new technology and innovative financial products disrupted the traditional banking ecosystem, this major UK Bank turned to Cprime to…
Enterprise Integration – Five Customer Success Stories
Company #1 Details Industry: Enterprise software Company Size: Over 200 employees serving over 1,000 clients Location: International, based in Colorado,…
MuleSoft Engages Cprime Studios for DevOps Transformation and New QA Automation
MuleSoft was growing quickly and needed to accelerate its time-to-market for each new release. They turned to Cprime Studios to…
Telecom Pioneer Prioritizes DevSecOps Following an Agile Transformation
The company has focused on cyber security as a top priority for many years. However, as they pursued an enterprise-wide…
Market-Leading Innovation at a Luxury Automaker by Introducing Agile Product Lifecycle Management
This luxury automaker needed to achieve faster time to market, rapid value delivery, and increased innovation, with employees in the…
Onboarding Agile: Streamlining the Annual Technical Talent Intake Process at a Global Investment Institution with Cprime
This major international financial institution had a global challenge — getting their talented new hires up to speed quickly across…
Global Casualty Insurance Leader Wins Big with Innovative New Upskilling Program for Agile Developers
The business environment we find ourselves in is one of consistent change. One of the biggest drivers of that is…
Beyond IT: An International Bank Empowers Its Marketing Teams with Agile
With regional marketing teams spanning the globe, the bank wanted to improve communications and increase productivity by adopting Agile for…
Insuring Agile: A SAFe Transformation at a Global Commercial P&C Solutions Provider
The commercial casualty and property insurance sector is highly dynamic. Influenced by external factors, including strict domestic and international regulation,…
Agile Transformation under Regulation: Reducing Development Cycles in Big Pharma with Cprime
In a highly controlled industry with glacial development cycles, the company sought to align its process and make incremental improvements…
Acoustic Leverages Cprime’s AWS & Atlassian Expertise to Migrate to the Cloud
About Acoustic Acoustic is an independent marketing cloud and analytics provider. Acoustic supports more than 3,500 brands, including Fortune 500…
QuinStreet Leverages Cprime’s AWS & Atlassian Expertise to Migrate and Consolidate On-Prem Instances to the Cloud
About QuinStreet QuinStreet is an online performance marketing company providing technologies for businesses to identify their targeted audiences. This organization…
Leveraging Information—Updating Infrastructure at a Medical and P&C Claims Processor
Overview This Cprime client offers a comprehensive suite of technical software solutions for medical and insurance claims management. They help…
Partnering for Success—Fostering A New Way of Working at a Global Insurance Provider
Headquartered in London and Newark, NJ, with subsidiaries and offices in over 40 countries in the Americas, Asia, Africa, and…
Food and Beverage Producer Brings Product Agility to Consumer Products With Stellar Results
Few industries can match the competitive nature of nondurable consumer goods. Even long-time international leaders must continually innovate and streamline…
Evolving to Agile: Software Company Improves Organizational Efficiency with Cprime
A Time for Change—Identifying Impediments With a client list of over 1 million users, staying ahead of the curve is…
Taking Agile to the Bank—Accelerating Software Deployment by 8,900%
Banking is a highly regulated and service-intensive industry. Behind the scenes, every bank depends on continuously developing and improving its…
Global Aerospace Leader Nails Huge Agile Transformation
Case Study Details Industry: Aerospace Highlights the power of Cprime’s Agile and SAFe® training and coaching programs: In highly regulated…
Jira Migration: A Utility Company’s Journey to Jira
This company needed to streamline the efforts of the 150-person DevOps teams responsible for the organization’s websites, payment portals, and…
Leading Mortgage Company Achieves Outstanding Results from Ongoing Enterprise Dojos
The organization faced regulatory challenges and deadlines that limited its accomplishments and growth for several years. They made great strides…
Cloud Migration Case Study
Watlow's Atlassian Suite on Cprime Managed Hosting (powered by AWS) The Benefits Flexibility to Meet Customer's Future Growth - With…
Complex Slack Consolidation Strengthens Organizational Structure and Culture
After acquiring multiple companies, the organization needed help consolidating four Slack Workspaces into one. Each work space had been working…
Harnessing the Atlassian Ecosystem for Agile Transformation at Utilities Company
Their teams began using Kanban to track projects and generate more and more reports. But while the new system prompted…
Supporting an Urgent Migration to Cloud and Agile Transformation
This financial company wanted to improve the coordination of their work, help employees manage and release code in an organized…
Achieving Agile 2.0: The Cprime Dojo Experience
In alignment with the company’s mandate for excellence in software development, a group of three executive sponsors sought to improve…
Visibility into Velocity: A Unifying Transformation
Within the organization, the product, operational, implementation, and engineering teams were operating in silos— the engineering teams were working in…
Slack Implementation at Richardson Sales Performance
Richardson, merged with Sales Performance International (SPI) in late 2019, becoming Richardson Sales Performance. In doing so, they faced the…
Agile Transformation – Global P&C Insurance Leader
This global P&C insurance leader always believed in continuous innovation, but due to the speed of business change, they found…
The Evolution of an Agile Energy Industry Leader
This energy industry leader was looking for assistance successfully adopting Scaled Agile and Lean Portfolio management practices. They faced challenges…
MTM Inc: So Much More Than Just a Lift
By creating an ecosystem of collaborative partnerships fueled by innovation, MTM removes barriers and brings a whole-person approach to healthcare.…
NCR: Scaled Agile Transformation with Atlassian and Cprime
NCR, a banking and commerce solutions leader, was looking for help scaling their agile practices. Atlassian called on Cprime to…
The Allscripts “Business Analysis (BA) Academy”
Allscripts' Business Analysis had all the right tools and processes but they were not aligned to the each other resulting…
Georgia SRTA Case Study
Georgia State Road and Tollway Authority (SRTA) experienced challenges making real time decision. Project information was shared through weekly updates…
Ansible Case Study with Verizon Media
With a continually growing business and a lean, 11-person team the Director of Infrastructure needed to minimize the amount of…
Denver International Training Case Study
When Denver International Airport switched collaborative communication to SharePoint 2010, it became immediately clear that a large number of the…
Case Study: US Office of the Inspector General (OIG)
After investing substantial time and effort into developing an internal training course for SharePoint the OIG quickly realized their employees…
Case Study: The United States Patent & Trademark Office (USPTO)
Between utilizing the waterfall method and the lack of standard tools the USPTO was experiencing large amounts of institutional waste.
Case Study: Kent School District – Foundational ITIL Training
The Kent School District focuses on training and saw an opportunity to transition their teams informally adoption to ITIL practices…
DevOps Learning Journey for Fortune 200 Fast Food Company
Highlighted Results for the DevOps Case study: 15% decrease in change failure rate Improved productivity and development pipeline through the…
Agile Transformation for Fortune 500 Transportation Company
After being a strictly Waterfall organization for decades, a Fortune 500 Transportation organization decided it was time to implement Agile.…
Onboarding Case Study for Fortune 200 Human Resource Software Company
This Fortune 200 human resource software company wanted to partner with a training vendor to develop and deliver a custom…
Professional Certification Program for Brokerage Firm – DevOps Case Study
A Brokerage Firm was in the middle of being acquired by one of their larger competitors. As is common during…
Adopting Agile in Marketing to Increase ROI
Cprime's marketing team was facing probelms of transparency into the rest of the company. This created accountability issues, a disorganized…
Agile DevOps Transformation at Alegeus
When this leading benefits administration management organization recognized the need for an Agile/DevOps transformation at scale, they committed fully to…
Medecision: Transforming Healthcare in the Age of the Coronavirus with Atlassian
Rick Koloski, group senior vice president of engineering and architecture at the healthcare firm Medecision, discusses how enterprise agility has…
Agile Transformation on Tight Timeline: Agile + Jira + Jira Align
Change is always challenging, especially for large companies well-established in their markets. But change is a necessary obstacle for any…
Scrum for Hardware: A Groundbreaking Experiment at Thermo Fisher Scientific Shows Promise
The world’s largest maker of analytical, diagnostic and laboratory equipment was looking to try Scrum in a hardware environment. Unfortunately…
Case Study: Jira Cloud Implementation and Custom Workflows at Kairos Aerospace
Need for an internal system that could effectively track all ongoing issues and give the team insight into potential future…
AWS Well Architected Review Case Study
Tricentis Flood needed to achieve SOC 2 compliance as a service provider. In preperation for this upcoming audit, they wanted…
Watlow Migration: Atlassian Cloud to AWS Hosting
Due to significant growth in Atlassian usage, Watlow's Atlassian Cloud-hosted instance ran up against space and storage limitations. In addition,…
Test-Driven Development at National MI
The turbulent environment in the mortgage industry continues to challenge mortgage lenders and servicers alike. Complex, inflexible and costly-to-maintain legacy…
Carfax Case Study: How to Migrate with Efficiency and Visibility at all Levels
The Carfax delivery team doubled in just four years causing their work management issues to reach a tipping point. They…
Company Spotlight: Making the Move From On-prem to AWS Cloud
For this rapidly expanding company, acquisitions and growth are the name of the game. The company onboards 250 new users…
Jira Integration Boosts Productivity and Scalability Across Enterprise Software
Overview Customer needed to consolidate their business processes across functional departments and decided to integrate their CRM and ALM systems…
BlueKit: A collection of tools and templates to amplify Agile adoption!
As the organization began to implement agile at scale, several challenges emerged, chief amongst them was knowledge management.
Plantronics Applies Agile for R&D Teams: Agile for Hardware Case Study
With the shifting deadlines, changing priorities, and engineering unknowns that are common to any R&D department, a standardized but flexible…
Optimized Customer Service migrating from ServiceNow to Jira Service Desk
For Client Services their issues were critical: slow workflows and process management could not keep up with growth.
Agilent Case Study: Going Agile on a Grand Scale
In early 2015, Agilent's Software & Informatics Division set a new priority: Improve the predictability of the group's performance.
SAFe® Implementation for Global, Diversified Technology Company
Healthcare is big business, always changing, and rapidly accelerating. Technological advancements will continue to change how patient care is delivered…
Value Stream Optimization: SAFe® Case Study with SK Hynix
SK Hynix wanted to optmizine their Value Streams by empowering people to self organize. They needed to improve product delivery…
Interview with Financial Services Company About Their Agile Transformation
With the pressure of financial application complexities, this company realizes faster releases and predictability are needed in order to keep…
Tech Firm Adopts Agile for a Better Customer Support Portal
One of the main issues that the CSP team wanted addressed with their move to Agile was delivering to their…
Agile Transformation: Wiredrive Takes the Plunge from Waterfall to Scrum
In 2008, Wiredrive faced two major problems that had been years in the making. The first was that it had…