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Case Studies

Learn how organizations ranging all sizes, industries, and levels of maturity have achieved stellar results with the help of Cprime.

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Programmers cooperating brainstorming at information technology company
Case StudyTech Talent Shortage

Global Talent Services Empowered a Major U.S. Retailer

This major retailer needed to hire a Project Manager. For various reasons, they were dissatisfied with the current staffing agency…

People putting sticky notes on a transparent white board
Case StudyAgile

A SAFe Vision — A Cprime Lean Agile Transformation with an Optical Imaging Innovator

As newer, low-cost competitors enter the medical optical imaging sector, this leading retinal scanning manufacturer partnered with Cprime to increase…

Case StudyAtlassian

Prepping for IPO: A Real Estate Juggernaut Achieves SOX Compliance Using Jira and Confluence

This large commercial real estate development company had grown very quickly in the years leading up to the decision to…

Case StudyITSM

Just the Ticket: Implementing Jira and IT Service Management at Iconic Luxury Retail Chain

This internationally recognized luxury retail icon turned to Cprime to modernize its failing legacy service management infrastructure with turnkey Jira…

Case StudyAgile

Agents of Change: Household UK Banking Leader Partners with Cprime to Transform Ways of Working

Under increasing pressure from disruptive, digitally-native cloud financial services, this long-standing UK banking institution partnered with Cprime to increase organizational…

Case StudyAgile Transformation

A Global Agile Transformation for a Telecom Pioneer

A large telecom pioneer had many teams and departments across the organization at various levels of agile maturity and many…

Case StudyAgile Adoption

Transforming a Major Diagnostic Imaging Device Manufacturer with Cprime and SAFe© Agile

With teams on multiple continents struggling to predictably deliver a complex product, this top medical imaging manufacturer turned to Cprime…

Case StudyAgile

Enabling Transformation: Creating a Global Agile Curriculum for a UK Banking Icon

As new technology and innovative financial products disrupted the traditional banking ecosystem, this major UK Bank turned to Cprime to…

Case StudyEnterprise Integrations

Enterprise Integration – Five Customer Success Stories

Company #1 Details Industry: Enterprise software Company Size: Over 200 employees serving over 1,000 clients Location: International, based in Colorado,…

Case StudyDevOps

MuleSoft Engages Cprime Studios for DevOps Transformation and New QA Automation

MuleSoft was growing quickly and needed to accelerate its time-to-market for each new release. They turned to Cprime Studios to…

Case StudyDevOps

Telecom Pioneer Prioritizes DevSecOps Following an Agile Transformation

The company has focused on cyber security as a top priority for many years. However, as they pursued an enterprise-wide…

Auto Manufacturing
Case StudyAgile

Market-Leading Innovation at a Luxury Automaker by Introducing Agile Product Lifecycle Management

This luxury automaker needed to achieve faster time to market, rapid value delivery, and increased innovation, with employees in the…

Case StudyAgile Adoption

Onboarding Agile: Streamlining the Annual Technical Talent Intake Process at a Global Investment Institution with Cprime

This major international financial institution had a global challenge — getting their talented new hires up to speed quickly across…

Agile Class
Case StudyManagement & Leadership

Global Casualty Insurance Leader Wins Big with Innovative New Upskilling Program for Agile Developers

The business environment we find ourselves in is one of consistent change. One of the biggest drivers of that is…

Finance people
Case StudyAgile Transformation

Beyond IT: An International Bank Empowers Its Marketing Teams with Agile

With regional marketing teams spanning the globe, the bank wanted to improve communications and increase productivity by adopting Agile for…

Scrum Kanban Post-its
Case StudyAgile

Insuring Agile: A SAFe Transformation at a Global Commercial P&C Solutions Provider

The commercial casualty and property insurance sector is highly dynamic. Influenced by external factors, including strict domestic and international regulation,…

training
Case StudyAgile

Agile Transformation under Regulation: Reducing Development Cycles in Big Pharma with Cprime

In a highly controlled industry with glacial development cycles, the company sought to align its process and make incremental improvements…

AWS partner logo
Case StudyAtlassian

Acoustic Leverages Cprime’s AWS & Atlassian Expertise to Migrate to the Cloud

About Acoustic Acoustic is an independent marketing cloud and analytics provider. Acoustic supports more than 3,500 brands, including Fortune 500…

AWS partner logo
Case StudyAtlassian

QuinStreet Leverages Cprime’s AWS & Atlassian Expertise to Migrate and Consolidate On-Prem Instances to the Cloud

About QuinStreet QuinStreet is an online performance marketing company providing technologies for businesses to identify their targeted audiences. This organization…

Case StudyCloud

Leveraging Information—Updating Infrastructure at a Medical and P&C Claims Processor

Overview This Cprime client offers a comprehensive suite of technical software solutions for medical and insurance claims management. They help…

Case StudyAgile

Partnering for Success—Fostering A New Way of Working at a Global Insurance Provider

Headquartered in London and Newark, NJ, with subsidiaries and offices in over 40 countries in the Americas, Asia, Africa, and…

Case StudyAgile Adoption

Food and Beverage Producer Brings Product Agility to Consumer Products With Stellar Results

Few industries can match the competitive nature of nondurable consumer goods. Even long-time international leaders must continually innovate and streamline…

Case StudyAgile

Evolving to Agile: Software Company Improves Organizational Efficiency with Cprime

A Time for Change—Identifying Impediments With a client list of over 1 million users, staying ahead of the curve is…

Case StudyAgile

Taking Agile to the Bank—Accelerating Software Deployment by 8,900%

Banking is a highly regulated and service-intensive industry. Behind the scenes, every bank depends on continuously developing and improving its…

Case StudyAgile

Global Aerospace Leader Nails Huge Agile Transformation

Case Study Details Industry: Aerospace Highlights the power of Cprime’s Agile and SAFe® training and coaching programs: In highly regulated…

cloud migration planning
Case StudyAtlassian Migrations

Jira Migration: A Utility Company’s Journey to Jira

This company needed to streamline the efforts of the 150-person DevOps teams responsible for the organization’s websites, payment portals, and…

Case StudyProduct Management

Leading Mortgage Company Achieves Outstanding Results from Ongoing Enterprise Dojos

The organization faced regulatory challenges and deadlines that limited its accomplishments and growth for several years. They made great strides…

Case StudyAtlassian

Cloud Migration Case Study

Watlow's Atlassian Suite on Cprime Managed Hosting (powered by AWS) The Benefits Flexibility to Meet Customer's Future Growth - With…

Case StudyAtlassian Migrations

Complex Slack Consolidation Strengthens Organizational Structure and Culture

After acquiring multiple companies, the organization needed help consolidating four Slack Workspaces into one. Each work space had been working…

Case StudyAgile

Harnessing the Atlassian Ecosystem for Agile Transformation at Utilities Company

Their teams began using Kanban to track projects and generate more and more reports. But while the new system prompted…

Case StudyAgile

Supporting an Urgent Migration to Cloud and Agile Transformation

This financial company wanted to improve the coordination of their work, help employees manage and release code in an organized…

Case StudyAgile

Achieving Agile 2.0: The Cprime Dojo Experience

In alignment with the company’s mandate for excellence in software development, a group of three executive sponsors sought to improve…

Case StudyJira Align

Visibility into Velocity: A Unifying Transformation

Within the organization, the product, operational, implementation, and engineering teams were operating in silos— the engineering teams were working in…

Case StudySlack

Slack Implementation at Richardson Sales Performance

Richardson, merged with Sales Performance International (SPI) in late 2019, becoming Richardson Sales Performance. In doing so, they faced the…

Case StudyAgile

Agile Transformation – Global P&C Insurance Leader

This global P&C insurance leader always believed in continuous innovation, but due to the speed of business change, they found…

Case StudyAgile

The Evolution of an Agile Energy Industry Leader

This energy industry leader was looking for assistance successfully adopting Scaled Agile and Lean Portfolio management practices. They faced challenges…

Case StudyAgile

MTM Inc: So Much More Than Just a Lift

By creating an ecosystem of collaborative partnerships fueled by innovation, MTM removes barriers and brings a whole-person approach to healthcare.…

Case StudyAtlassian

NCR: Scaled Agile Transformation with Atlassian and Cprime

NCR, a banking and commerce solutions leader, was looking for help scaling their agile practices. Atlassian called on Cprime to…

Case StudyBusiness Analysis

The Allscripts “Business Analysis (BA) Academy”

Allscripts' Business Analysis had all the right tools and processes but they were not aligned to the each other resulting…

Case Study

Georgia SRTA Case Study

Georgia State Road and Tollway Authority (SRTA) experienced challenges making real time decision. Project information was shared through weekly updates…

Case StudyConfiguration Management

Ansible Case Study with Verizon Media

With a continually growing business and a lean, 11-person team the Director of Infrastructure needed to minimize the amount of…

Denver International Airport Case Study
Case StudyMicrosoft SharePoint

Denver International Training Case Study

When Denver International Airport switched collaborative communication to SharePoint 2010, it became immediately clear that a large number of the…

Case StudyMicrosoft SharePoint

Case Study: US Office of the Inspector General (OIG)

After investing substantial time and effort into developing an internal training course for SharePoint the OIG quickly realized their employees…

Case Study

Case Study: The United States Patent & Trademark Office (USPTO)

Between utilizing the waterfall method and the lack of standard tools the USPTO was experiencing large amounts of institutional waste.

Case Study

Case Study: Kent School District – Foundational ITIL Training

The Kent School District focuses on training and saw an opportunity to transition their teams informally adoption to ITIL practices…

Case StudyContainers

DevOps Learning Journey for Fortune 200 Fast Food Company

Highlighted Results for the DevOps Case study: 15% decrease in change failure rate Improved productivity and development pipeline through the…

Case StudyAgile

Agile Transformation for Fortune 500 Transportation Company

After being a strictly Waterfall organization for decades, a Fortune 500 Transportation organization decided it was time to implement Agile.…

Case StudyAgile

Onboarding Case Study for Fortune 200 Human Resource Software Company

This Fortune 200 human resource software company wanted to partner with a training vendor to develop and deliver a custom…

Case StudyContainers

Professional Certification Program for Brokerage Firm – DevOps Case Study

A Brokerage Firm was in the middle of being acquired by one of their larger competitors. As is common during…

Case StudyAgile

Adopting Agile in Marketing to Increase ROI

Cprime's marketing team was facing probelms of transparency into the rest of the company. This created accountability issues, a disorganized…

Case StudyAgile

Agile DevOps Transformation at Alegeus

When this leading benefits administration management organization recognized the need for an Agile/DevOps transformation at scale, they committed fully to…

Case StudyAtlassian

Medecision: Transforming Healthcare in the Age of the Coronavirus with Atlassian

Rick Koloski, group senior vice president of engineering and architecture at the healthcare firm Medecision, discusses how enterprise agility has…

Case StudyAgile

Agile Transformation on Tight Timeline: Agile + Jira + Jira Align

Change is always challenging, especially for large companies well-established in their markets. But change is a necessary obstacle for any…

Case StudyAgile Hardware

Scrum for Hardware: A Groundbreaking Experiment at Thermo Fisher Scientific Shows Promise

The world’s largest maker of analytical, diagnostic and laboratory equipment was looking to try Scrum in a hardware environment. Unfortunately…

Case StudyAtlassian Migrations

Case Study: Jira Cloud Implementation and Custom Workflows at Kairos Aerospace

Need for an internal system that could effectively track all ongoing issues and give the team insight into potential future…

Case StudyAWS

AWS Well Architected Review Case Study

Tricentis Flood needed to achieve SOC 2 compliance as a service provider. In preperation for this upcoming audit, they wanted…

Case StudyAtlassian

Watlow Migration: Atlassian Cloud to AWS Hosting

Due to significant growth in Atlassian usage, Watlow's Atlassian Cloud-hosted instance ran up against space and storage limitations. In addition,…

Case StudyAgile

Test-Driven Development at National MI

The turbulent environment in the mortgage industry continues to challenge mortgage lenders and servicers alike. Complex, inflexible and costly-to-maintain legacy…

Case StudyAtlassian

Carfax Case Study: How to Migrate with Efficiency and Visibility at all Levels

The Carfax delivery team doubled in just four years causing their work management issues to reach a tipping point. They…

Case StudyAtlassian

Company Spotlight: Making the Move From On-prem to AWS Cloud

For this rapidly expanding company, acquisitions and growth are the name of the game. The company onboards 250 new users…

Case StudyAtlassian

Jira Integration Boosts Productivity and Scalability Across Enterprise Software

Overview Customer needed to consolidate their business processes across functional departments and decided to integrate their CRM and ALM systems…

Case StudySAFe

BlueKit: A collection of tools and templates to amplify Agile adoption!

As the organization began to implement agile at scale, several challenges emerged, chief amongst them was knowledge management.

Case StudyAgile

Plantronics Applies Agile for R&D Teams: Agile for Hardware Case Study

With the shifting deadlines, changing priorities, and engineering unknowns that are common to any R&D department, a standardized but flexible…

Case StudyAtlassian

Optimized Customer Service migrating from ServiceNow to Jira Service Desk

For Client Services their issues were critical: slow workflows and process management could not keep up with growth.

Case StudyScaling Agile

Agilent Case Study: Going Agile on a Grand Scale

In early 2015, Agilent's Software & Informatics Division set a new priority: Improve the predictability of the group's performance.

Case StudySAFe

SAFe® Implementation for Global, Diversified Technology Company

Healthcare is big business, always changing, and rapidly accelerating. Technological advancements will continue to change how patient care is delivered…

Case StudySAFe

Value Stream Optimization: SAFe® Case Study with SK Hynix

SK Hynix wanted to optmizine their Value Streams by empowering people to self organize. They needed to improve product delivery…

Case StudyAgile

Interview with Financial Services Company About Their Agile Transformation

With the pressure of financial application complexities, this company realizes faster releases and predictability are needed in order to keep…

Case StudyAgile

Tech Firm Adopts Agile for a Better Customer Support Portal

One of the main issues that the CSP team wanted addressed with their move to Agile was delivering to their…

Case StudyAgile

Agile Transformation: Wiredrive Takes the Plunge from Waterfall to Scrum

In 2008, Wiredrive faced two major problems that had been years in the making. The first was that it had…