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Case Studies

Learn how organizations ranging all sizes, industries, and levels of maturity have achieved stellar results with the help of Cprime.

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Case StudySAFe

Revitalizing Scaled Agility for a Leading Technology Company

An international telecommunications tech enterprise faced hurdles with their Scaled Agile Framework® (SAFe®) deployment, impeding optimal software development across their…

Case StudyProduct Agility

Texas Mutual Adopts a Product-led Approach

The CEO of Texas Mutual, a leading workers’ compensation insurance provider, saw the value of adopting a product-led approach, but…

Case StudyAgile

Upgrading the Enterprise: A SAFe© Portfolio Transformation at a Global P&C Insurance Provider

Faced with changing industry requirements and the challenges of profitably bringing complex products to market, this global insurance provider turned…

Case Study

Millions in Forecast Savings and a Whole New Way to Delight Customers at This Tech Giant: ITSM Using Jira Service Management

The client was seeking a more powerful, efficient means of harnessing the vast amount of data being collected through service…

Case StudyAgile

Creating Organizational Momentum for the Adoption of Agile in a Large Government Agency

This large government agency had been experimenting with the use of Agile for a number of years, with several teams…

Case StudyAtlassian

Cprime Leads Jira Service Management Customization for Global Lifestyle Retail Brand

This multinational lifestyle goods and services retailer partnered with Cprime to implement a customized Jira Service Management solution. Their goals?…

Case StudyAgile Hardware

A Lean-Agile Practice Accelerates Progress in this Luxury Auto Maker’s EV Production Facility

This leading British car maker saw the need for faster time-to-market and smoother collaboration between UK and China teams as…

Case StudyAgile

A Perfect Blend—Aligning Teams and Improving Throughput With Cprime Cloud Migration and Enterprise Agile Coaching

Following years of growth, this global communications leader struggled against a variety of development frameworks and project management tools. Seeking…

Case Studylearning

Cprime Creates Custom Training Pathways for a Multinational Consumer Electronics Icon

Looking to improve its internal mechanism for upskilling its workforce in the face of a global technology talent shortage, this…

Case StudyDevOps

Automation and Emulation Software Leader Streamlines Development Processes With Cprime’s Expert-Led GitLab Solutions and DevOps Services

An international warehouse automation specialist partners with Cprime and GitLab to streamline development processes, reduce proposal calculation times, and increase…

Case StudyGitlab

Exploring New Horizons with Cprime—Creating a Continuous Integration Testing Pipeline for Lunar Vehicle Development

Lacking a modern proactive testing process for the low-level firmware and embedded systems in its moon rover, a team of…

Case StudyAtlassian

Atlassian Cloud Migration Case Study – Business Value Derived by Georgia United Credit Union

  About Georgia United Credit Union (GUCU) Georgia United is one of the largest and strongest credit unions in Georgia.…

Case StudyAgile Transformation

A Leading Pharmaceutical Company Works With Cprime to Nearly Double Speed and Efficiency, Saving Billions

One of the company’s software development teams had been exploring better ways of working for some time in conjunction with…

Case StudyAgile Transformation

SAFe® Organizational Change — Achieving 70% Predictability at an International Lifestyle and Beauty Pioneer

Faced with information silos between its international offices and a sprawling collection of over 350 unstandardized, underperforming, and difficult-to-manage brand…

Case StudySAFe

A Leading Pharmaceutical Company Pursues Scaled Agile Excellence with the Help of Cprime

The life sciences leader’s R&D division had already been applying Agile principles to their workflow for some time, and had…

Case StudyCloud Migration

Cprime Cloud Migration Improves Action Camera Pioneer’s Internal Communications and Organizational Data Flow

Dissatisfied with poor performance and support from its legacy Jira and Confluence hosting vendor, this pioneering camera manufacturer took back…

Case StudyAgile

A Global Banking Leader Accelerates Digital Transformation Through a Custom Blended Learning Program

In an effort to constantly streamline and increase the value they deliver to their customers, this financial services leader launched…

Case StudyAgile

A Global Transportation Leader Stabilizes Large-scale Transformation Through Strategic Training

Amid a worldwide pandemic with tremendous ramifications for the airline industry, this transportation leader focused on an enterprise digital transformation…

Case StudyAtlassian Migrations

Collaboration: The Key to a Successful Atlassian Cloud Migration at Croesus

Croesus leveraged on-premise server-based instances of Jira and Confluence and saw the need for a change. They reached out for…

Case StudyAgile Transformation

SAFe® for Business Agility—A Cprime and Silicon Valley Transformation Partnership

This client was struggling with a history of siloed work, where everyone worked on everything. This worked as a startup,…

Case Studyagile team

Utility Company’s Agile Transformation Results in 30% Improvement and Reduced Overhead

Long cycle times and waterfall methodology hindered this utility company’s efforts to respond to change in the market and produce…

Case StudyAtlassian

Quantive Collaborates with Cprime on Powerful Custom Integrations for Jira Align, Miro, and Aha!

Quantive sought a streamlined, efficient system to help clients connect their OKRs with Jira Align, Miro, and Aha!. Speed was…

Case StudySAFe

Getting SAFe© off the Ground at a Major Global Airline Group

With over 58,000 employees, multiple airlines, and several operating companies to oversee, this air transportation giant turned to Cprime to…

Case StudyTech Talent Shortage

Global Talent Services Empowered a Major U.S. Retailer

This major retailer needed to hire a Project Manager. With the help of Cprime Global Talent Services, they saw very…

People putting sticky notes on a transparent white board
Case StudyAgile

A SAFe Vision — A Cprime Lean Agile Transformation with an Optical Imaging Innovator

As newer, low-cost competitors enter the medical optical imaging sector, this leading retinal scanning manufacturer partnered with Cprime to increase…

Case StudyAtlassian

Prepping for IPO: A Real Estate Juggernaut Achieves SOX Compliance Using Jira and Confluence

This large commercial real estate development company had grown very quickly in the years leading up to the decision to…

Case StudyITSM

Just the Ticket: Implementing Jira and IT Service Management at Iconic Luxury Retail Chain

This internationally recognized luxury retail icon turned to Cprime to modernize its failing legacy service management infrastructure with turnkey Jira…

Case StudyAgile

Agents of Change: Household UK Banking Leader Partners with Cprime to Transform Ways of Working

Under increasing pressure from disruptive, digitally-native cloud financial services, this long-standing UK banking institution partnered with Cprime to increase organizational…

Case StudyAgile Transformation

A Global Agile Transformation for a Telecom Pioneer

A large telecom pioneer had many teams and departments across the organization at various levels of agile maturity and many…

Case StudyAgile Adoption

Transforming a Major Diagnostic Imaging Device Manufacturer with Cprime and SAFe© Agile

With teams on multiple continents struggling to predictably deliver a complex product, this top medical imaging manufacturer turned to Cprime…

Case StudyAgile

Enabling Transformation: Creating a Global Agile Curriculum for a UK Banking Icon

As new technology and innovative financial products disrupted the traditional banking ecosystem, this major UK Bank turned to Cprime to…

Case StudyEnterprise Integrations

Enterprise Integration – Five Customer Success Stories

This is a compilation of the stories from five different clients who have benefited from the services provided by Cprime's…

Case Studyautomation

MuleSoft Engages Cprime for DevOps Transformation and New QA Automation

MuleSoft was growing quickly and needed to accelerate its time-to-market for each new release. They turned to Cprime to attack…

Case StudyDevOps

Telecom Pioneer Prioritizes DevSecOps Following an Agile Transformation

The company has focused on cyber security as a top priority for many years. However, as they pursued an enterprise-wide…

Case StudyAgile

Market-Leading Innovation at a Luxury Automaker by Introducing Agile Product Lifecycle Management

This luxury automaker needed to achieve faster time to market, rapid value delivery, and increased innovation, with employees in the…

Case StudyAgile Adoption

Onboarding Agile: Streamlining the Annual Technical Talent Intake Process at a Global Investment Institution with Cprime

This major international financial institution had a global challenge — getting their talented new hires up to speed quickly across…

Agile Class
Case StudyManagement & Leadership

Global Casualty Insurance Leader Wins Big with Innovative New Upskilling Program for Agile Developers

One of the biggest drivers of constant change is technology. As a result, there's always a need for more and…

Case StudyAgile Transformation

Beyond IT: An International Bank Empowers Its Marketing Teams with Agile

With regional marketing teams spanning the globe, the bank wanted to improve communications and increase productivity by adopting Agile for…

Case StudyAgile

Insuring Agile: A SAFe Transformation at a Global Commercial P&C Solutions Provider

The commercial casualty and property insurance sector is highly dynamic. Influenced by external factors, including strict domestic and international regulation,…

Case StudyAgile

Agile Transformation under Regulation: Reducing Development Cycles in Big Pharma with Cprime

In a highly controlled industry with glacial development cycles, the company sought to align its process and make incremental improvements…

Case StudyAtlassian

Acoustic Leverages Cprime’s AWS & Atlassian Expertise to Migrate to the Cloud

About Acoustic Acoustic is an independent marketing cloud and analytics provider. Acoustic supports more than 3,500 brands, including Fortune 500…

Case StudyAtlassian

QuinStreet Leverages Cprime’s AWS & Atlassian Expertise to Migrate and Consolidate On-Prem Instances to the Cloud

About QuinStreet QuinStreet is an online performance marketing company providing technologies for businesses to identify their targeted audiences. This organization…

Case StudyCloud

Leveraging Information—Updating Infrastructure at a Medical and P&C Claims Processor

This medical claims management software developer wanted to increase organizational and DevOps efficiency around planning, quantifying, and tracking work at…

Case StudyAgile

Partnering for Success—Fostering A New Way of Working at a Global Insurance Provider

As part of its ongoing efforts to gain a greater portion of the rapidly expanding online B2C insurance market, the…

Case StudyAgile Adoption

Food and Beverage Producer Brings Product Agility to Consumer Products With Stellar Results

Few industries can match the competitive nature of nondurable consumer goods. Even long-time international leaders must continually innovate and streamline…

Case StudyAgile

Evolving to Agile: Software Company Improves Organizational Efficiency with Cprime

The traditional waterfall development method and information silos were creating a competitive disadvantage for this software company. Following an Agile…

Case StudyAgile

Taking Agile to the Bank—Accelerating Software Deployment by 8,900%

Banking is a highly regulated and service-intensive industry. As a result of pressure to deliver continuously under these circumstances, the…

Case StudyAgile

Global Aerospace Leader Nails Huge Agile Transformation

Case Study Details Industry: Aerospace Highlights the power of Cprime’s Agile and SAFe® training and coaching programs: In highly regulated…

Case StudyAtlassian Migrations

Jira Migration: A Utility Company’s Journey to Jira

This company needed to streamline the efforts of the 150-person DevOps teams responsible for the organization’s websites, payment portals, and…

Case StudyProduct Management

Leading Mortgage Company Achieves Outstanding Results from Ongoing Enterprise Dojos

The organization faced regulatory challenges and deadlines that limited its accomplishments and growth for several years. They made great strides…

Case StudyAtlassian

Cloud Migration Case Study

Watlow's Atlassian Suite on Cprime Managed Hosting (powered by AWS) The Benefits Flexibility to Meet Customer's Future Growth - With…

Case StudyAtlassian Migrations

Complex Slack Consolidation Strengthens Organizational Structure and Culture

After acquiring multiple companies, the organization needed help consolidating four Slack Workspaces into one. Each work space had been working…

Case StudyAgile

Harnessing the Atlassian Ecosystem for Agile Transformation at Utilities Company

Their teams began using Kanban to track projects and generate more and more reports. But while the new system prompted…

Case StudyAgile

Supporting an Urgent Migration to Cloud and Agile Transformation

This financial company wanted to improve the coordination of their work, help employees manage and release code in an organized…

Case StudyAgile

Achieving Agile 2.0: The Cprime Dojo Experience

Consulting in partnership with senior leaders, the Cprime training team tailored and conducted a highly successful bespoke Dojo program focusing…

Case StudyJira Align

Visibility into Velocity: A Unifying Transformation

A marketing tech leader needed increased visibility and a common Agile framework. Cprime provided careful guidance, helping establish product agility…

Case StudySlack

Slack Implementation at Richardson Sales Performance

Richardson, merged with Sales Performance International (SPI), becoming Richardson Sales Performance. In doing so, they faced the issue of creating…

Case StudyAgile

Agile Transformation – Global P&C Insurance Leader

This global P&C insurance leader always believed in continuous innovation, but due to the speed of business change, they found…

Case StudyAgile

The Evolution of an Agile Energy Industry Leader

This energy industry leader was looking for assistance successfully adopting Scaled Agile and Lean Portfolio management practices. They faced challenges…

Case StudyAgile

MTM Inc: So Much More Than Just a Lift

By creating an ecosystem of collaborative partnerships fueled by innovation, MTM removes barriers and brings a whole-person approach to healthcare.…

Case StudyAtlassian

NCR: Scaled Agile Transformation with Atlassian and Cprime

NCR, a banking and commerce solutions leader, was looking for help scaling their agile practices. Atlassian called on Cprime to…

Case StudyBusiness Analysis

The Allscripts “Business Analysis (BA) Academy”

Allscripts' Business Analysis had all the right tools and processes but they were not aligned to the each other resulting…

Case Study

Georgia SRTA Case Study

Georgia State Road and Tollway Authority (SRTA) experienced challenges making real time decision. Project information was shared through weekly updates…

Case StudyConfiguration Management

Ansible Case Study with Verizon Media

With a continually growing business and a lean, 11-person team the Director of Infrastructure needed to minimize the amount of…

Case StudyMicrosoft SharePoint

Denver International Training Case Study

When Denver International Airport switched collaborative communication to SharePoint, it became immediately clear that a large number of the airport’s…

Case StudyMicrosoft SharePoint

Case Study: US Office of the Inspector General (OIG)

After investing substantial time and effort into developing an internal training course for SharePoint the OIG quickly realized their employees…

Case Study

Case Study: The United States Patent & Trademark Office (USPTO)

Between utilizing the waterfall method and a lack of standard tools the USPTO was experiencing large amounts of institutional waste.…

Case Study

Case Study: Kent School District – Foundational ITIL Training

The Kent School District focuses on training and saw an opportunity to pursue a full ITIL adoption so that everyone…

Case StudyContainers

DevOps Learning Journey for Fortune 200 Fast Food Company

A Fortune 200 Fast Food Company was developing a new Learning Journey and identified Cprime as the optimal partner to…

Case StudyAgile

Agile Transformation for Fortune 500 Transportation Company

After being a strictly Waterfall organization for decades, a Fortune 500 Transportation organization decided it was time to implement Agile.…

Case StudyAgile

Onboarding Case Study for Fortune 200 Human Resource Software Company

This Fortune 200 human resource software company wanted to partner with a training vendor to develop and deliver a custom…

Case StudyContainers

Professional Certification Program for Brokerage Firm – DevOps Case Study

A Brokerage Firm was in the middle of being acquired by one of their larger competitors. As is common during…

Case StudyAgile

Adopting Agile in Marketing to Increase ROI

Cprime's marketing team was facing problems of transparency into the rest of the company. This created accountability issues, a disorganized…

Case StudyAgile

Agile DevOps Transformation at Alegeus

When this leading benefits administration management organization recognized the need for an Agile/DevOps transformation at scale, and the move from…

Medecision
Case StudyAtlassian

Medecision: Transforming Healthcare in the Age of the Coronavirus with Atlassian

In its own operations, Medecision has put agile principles into action both before and during the pandemic. Partnering with strategic…

Case StudyAgile

Agile Transformation on Tight Timeline: Agile + Jira + Jira Align

Change is always challenging, especially for large companies well-established in their markets. But change is a necessary obstacle for any…

Case StudyAgile Hardware

Scrum for Hardware: A Groundbreaking Experiment at Thermo Fisher Scientific Shows Promise

The world’s largest maker of analytical, diagnostic and laboratory equipment was looking to try Scrum in a hardware environment, something…

Case StudyAtlassian Migrations

Case Study: Jira Cloud Implementation and Custom Workflows at Kairos Aerospace

Need for an internal system that could effectively track all ongoing issues and give the team insight into potential future…

Case StudyAWS

AWS Well Architected Review Case Study

Tricentis Flood needed to achieve SOC 2 compliance as a service provider. In preparation for this upcoming audit, they wanted…

Case StudyAtlassian

Watlow Migration: Atlassian Cloud to AWS Hosting

Due to significant growth in Atlassian usage, Watlow's Atlassian Cloud-hosted instance ran up against storage and security limitations. With the…

Case StudyAgile

Test-Driven Development at National MI

The turbulent environment in the mortgage industry continues to challenge mortgage lenders and servicers alike. Complex, inflexible and costly-to-maintain legacy…

Case StudyAtlassian

Carfax Case Study: How to Migrate with Efficiency and Visibility at all Levels

The Carfax delivery team doubled in just four years causing their work management issues to reach a tipping point. They…

Case StudyAtlassian

Company Spotlight: Making the Move From On-prem to AWS Cloud

For this rapidly expanding company, acquisitions and growth are the name of the game. The company onboards 250 new users…

Case StudyAtlassian

Jira Integration Boosts Productivity and Scalability Across Enterprise Software

This customer needed to consolidate their business processes across functional departments and decided to integrate their CRM and ALM systems…

Case StudySAFe

BlueKit: A Collection of Tools and Templates to Amplify Agile adoption!

As the organization began to implement agile at scale, several challenges emerged, chief amongst them was knowledge management. With the…

Case StudyAgile

Plantronics Applies Agile for R&D Teams: Agile for Hardware Case Study

With the shifting deadlines, changing priorities, and engineering unknowns that are common to any R&D department, a standardized but flexible…

The Trade Desk inc.
Case StudyAtlassian

Optimized Customer Service migrating from ServiceNow to Jira Service Desk

For Client Services at The Trade Desk, their issues were critical: slow workflows and process management could not keep up…

Case StudyScaling Agile

Agilent Case Study: Going Agile on a Grand Scale

Agilent's Software & Informatics Division set a new priority: Improve the predictability of the group's performance. With the help of…

Case StudySAFe

SAFe® Implementation for Global, Diversified Technology Company

Healthcare is big business, always changing, and rapidly accelerating. Technological advancements will continue to change how patient care is delivered…

Case StudySAFe

Value Stream Optimization: SAFe® Case Study with SK Hynix

SK Hynix wanted to optimize their Value Streams by empowering people to self organize. They needed to improve product delivery…

Case StudyAgile

Interview with Financial Services Company About Their Agile Transformation

With the pressure of financial application complexities, this company realizes faster releases and predictability are needed in order to keep…

Case StudyAgile

Tech Firm Adopts Agile for a Better Customer Support Portal

One of the main issues that the CSP team wanted addressed with their move to Agile was delivering to their…

Case StudyAgile

Agile Transformation: Wiredrive Takes the Plunge from Waterfall to Scrum

Wiredrive needed to resolve competing business focuses and their traditional "waterfall" created inefficiencies. Cprime consultants and trainers helped them with…