Whitepapers
Our experts are continually creating webinars, articles, white papers and more, so that we can share our knowledge with our community and clients
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Lead with Intelligence. Operate Without Friction.
The Shift to AI-Native: A New Operating Reality for Enterprise Leaders AI-native enterprises are scaling faster, adapting smarter, and outperforming…
The AI–Native Imperative: Revolutionizing Customer Engagement in the AI Age
AI-native leaders are architecting experiences that adapt in real time. Campaigns, segments, and static cycles no longer deliver the speed…
Unlock the Power of Strategic Portfolio Management (SPM)
Discover how Strategic Portfolio Management can transform your organization, enabling agility, innovation, and sustained growth. In our white paper, “Strategic…
Key Considerations When Implementing ServiceNow CSM for Mature and Evolving Organizations
Unlock the full potential of your customer service management with ServiceNow CSM, tailored for both mature and evolving organizations. Mature…
How ServiceNow and HCM Platforms Work Together
Revolutionize Your HR Service Delivery Are your HR systems keeping pace with your workforce's expectations? In today's digital age, employees…
Accelerate Your Success With AI-Powered OKRs in Jira Align
Read the Guide “Misaligned to Mastered: How Cprime's AI-Powered OKR Solution Amplifies Atlassian’s Jira Align Features” Are you a Jira…
Enterprise Technology and Financial Management
ITFM Solutions to Optimize and Align Tech Spend What is keeping your CFO up at night? Inefficient management of cloud…
Cprime Learning Fuels Growth and Innovation
A Fully-Realized Continuous Learning Culture You know your teams need to constantly grow their skills and change with the times…
Optimize Your Tool Stack for Maximum Value
Tooling Solutions That Put People Before Tech What do you need? To speed up product delivery? To remove waste and…
Product-led Development For the Win
The Proven Approach to Quicker Value Delivery What do you need? To speed up product delivery? To remove waste to…
A New Way of Working, Optimized for Innovation
Get From Idea to Action to Value Faster What’s impeding innovation and wasting time and money? People? Process? Technology? All…
Innovative Product Engineering On-Demand
A Faster Way to Get From Idea to Code to Value What’s slowing you down? Not enough qualified developers? Lacking…
The HR Team’s Guide to Implementing Enterprise Service Management
Introduction Like nearly all organizations today, you’re struggling to streamline internal processes even as the speed and complexity of the…
How to Structure Your Lean Portfolio For LPM Success
Executive Summary Business agility: The ability to pivot quickly and efficiently based on customer feedback and changes in the market…
The AI Revolution in Financial Services: Which Side of History Are You On?
In an era where technology is the cornerstone of business innovation, the financial services industry is undergoing a transformative shift.…
Brochure: Adopting a Product-Led Approach
Maximize product impact to surpass customer expectations and adapt to market demands Prioritizing what matters is hard. Translating priorities into…
The Agile Insurer: AI Strategies for Accelerating Operational Transformation
Executive Summary To stay competitive in today's fast-changing business landscape, large enterprises across all industries face mounting pressures to become…
The Non-Technical Product Manager’s Guide to Technical Product Management
Executive Summary Why is everything moving so slow? Why are the engineers not finishing the work that’s planned? (Only five…
Atlassian Solutions Guide
As an Atlassian Platinum Solution Partner, Cprime helps customers realize the full potential of their Atlassian tools. With deep expertise…
Atlassian Migrations Solutions Guide
Looking to migrate your Atlassian tech stack? Cprime offers comprehensive solutions for Atlassian migrations, assisting organizations in smoothly transitioning their…
Modern Learning for Modern Learners
Why Companies Need to Adapt, and How to Do It The traditional two-, three-, or four-day Instructor Led Training (ILT)…
Decentralizing Authority for Successful Digital Transformations
One of the most fundamental but overlooked aspects of effective digital transformation is the extent to which decision-making authority is…
End-To-End ITSM Solutions Capabilities Guide
Put Your Customers First and Deliver ‘White Glove’ Service Embracing ongoing change with Agile and DevOps frameworks enables product development…
The Future of IT Service Management
Stay ahead of the curve in IT automation, security, and ITSM processes. As technology evolves, the demands placed on IT…
Custom Reporting in Jira Align – What, Why, and How?
Atlassian’s Jira Align is a powerful solution for enterprises that are scaling their Agile practice and want to get the…
Getting Started with Lean Portfolio Management (LPM)
Executive Summary Every organization’s goal is (or at least should be) to streamline their execution so they can get their…
Fleet Management Automation: Features, Benefits, Costs
Why do we recommend fleet management software? Because we believe that fleet management automation will make your fleet operation run…
Your Practical Guide to Enterprise Service Management
The speed and complexity of modern businesses are always growing and change is the only constant. To keep pace with…
Whitepaper: ART Metrics
A Train Leaves the City Traveling at 65 Miles Per Hour… An Argument for Baseline ART-Level Metrics That Actually Prove…
Prepare & Roadmap Capabilities Guide
What’s keeping your teams from achieving their goals? Is outdated technology holding you back? Disparate tooling? Is it your process?…
Atlassian Software Licensing Capabilities Guide
Expertise you can rely on for a smooth and cost-effective Atlassian software experience Your software licenses likely account for a…
SAFe® Transformation with Cprime: Tools to Consider Before You Start
How to embrace the disruption that SAFe® Transformation brings to your teams and create a sustainable enterprise-wide value? The decision…
Les cinq phases de l’agilité en entreprise
Dans ce livre blanc sur les cinq phases de l'agilité en entreprise, nous souhaitons partager cette carte : une…
The Life of a Lead: A Study in Success With Enterprise Application Integration
Based on research by Bettercloud, organizations with more than 1,000 employees use over 150 different apps, on average, to do…
Die fünf Phasen der Unternehmensagilität
In diesem Whitepaper möchten wir Ihnen diese Karte vorstellen: Eine klare Beschreibung dessen, was Sie in allen fünf Phasen…
Using Lean-Agile Principles to Execute Organizational Transformations
As the speed of business increases exponentially, many organizations find themselves in an awkward position: knowing they need to fundamentally…
Jira Align Foundation to Maturity
Where do you want to be in your Agile transformation at the end of the year? Do you have a…
Cprime and ITIL: The Key to Unlock Optimized ITSM
The modern IT department manages a host of complex challenges on any given day; from routine ad hoc hardware problems…
SAFe® Capabilities Guide
Scale your organization’s Agile practice with the proven Scaling Agile Framework (SAFe®) You’re looking at this guide because you’re feeling…
Enterprise Integration Capabilities Guide
Integrate your enterprise apps to fuel digital transformation Enterprise Integration with Cprime allows your team to focus on innovation and…
MakeDev Program Capabilities Guide
Transform Talent to Tech How are you addressing the global tech talent shortage? Cprime's MakeDev Program uses readily available non-technical…
The Five Phases of Enterprise Agility
Like a long and winding mountain road, the journey to enterprise agility is neither fast nor straightforward. And if you…
Whitepaper: Your Quick Hit Guide to Atlassian Cloud Security for Small and Medium Size Businesses
As a small or medium-sized business, you might be contemplating a move to Atlassian Cloud. It's no doubt that security…
Raconteur: Agile Business Report 2022
Applying agile development methodologies to the wider business is no new strategy, but it may hold the key to a…
How to Align Organizational Culture with Agile Frameworks
Organizational culture can be defined as a set of values, behaviors, and beliefs that contribute to the unique social and…
Five Keys to Strategic Alignment and Enterprise Agility Using OKRs
One of the most critical aspects of enterprise agility is alignment. If an organization is not strategically aligned at all…
Advanced Scrum Master Practice Guide
Within the world of Agile and Scrum development, the role of the Scrum Master is arguably the most complex and…
Whitepaper: Your Quick Hit Guide to Atlassian Cloud Security
As you contemplate a move to Atlassian Cloud, no doubt security is top of mind. That’s not only understandable but…
Effective Business Leadership Solutions to Common Boss Challenges
Business leadership is a subject that’s been studied, explored, and reimagined endlessly over the years. It's likely that you've seen…
The Mechanics of an Enterprise Atlassian Cloud Migration
In the first whitepaper in this two-part Cloud Migration series, we discussed the higher-level concepts behind migration. In this whitepaper,…
Data Analytics Capabilities Guide
Data analytics has rapidly become a key differentiator for businesses, but improving your practices or leveraging new technology can be complex. Cprime can help…
Advanced Kanban Practice Guide
Originally conceived by Toyota Motors in the 1950s, the Kanban method is a powerful set of tools that was designed…
Remote Business Analyst Guide: Collaboration Techniques in a Virtual World
How digital adoption of analog techniques kept business analysts productive during and after the COVID-19 pandemic Two of the business…
The Journey to Accelerated Learning with Enterprise Dojos: 5 Customer Success Stories
Enterprise Dojos are fast- paced, fully immersive learning experiences for software developers looking to accelerate their Agile journey and truly…
Business Analysis Capabilities Guide
Cprime's comprehensive Business Analysis Capabilities Guide is designed to arm business analysts at all levels with the critical skills necessary to…
The Definitive Guide to Atlassian Tool Governance
Why Governance is Vital for Your Atlassian Tech Stack, and How to Get Set Up for Success Your company is…
What Are Value Streams? And Why Should You Care?
Value Streams are dynamic tools that supercharge your team's ability to adapt and thrive amidst change. They unlock the secrets…
The Journey to Enterprise Agility with Jira Align: 5 Customer Success Stories
For an organization to be successful in today’s high-speed economic environment, efficiency and streamlined performance are vital. Adopting an Agile…
Scrumban Practitioner’s Guide
Scrum has become the most popular Agile method, currently utilized by millions of practitioners around the world. Given its evolution…
Microsoft 365 and SharePoint Capabilities Guide
Equip your teams with the skills and knowledge needed to get the most out of your Microsoft 365 and SharePoint…
Can you keep up with the speed of Agile + DevOps?
Minimize complexity with a single, complete DevOps platform. Learn how you can make a measurable impact, increase operational efficiencies, deliver…
[Audio Whitepaper] Project to Product: Building the Right Thing in the Right Way
Back in the days before agile really took hold in the software development world, workflow processes were dominated by project…
Agile Solutions Guide
Your Partners in Pursuit of Enterprise Agility “Going Agile” is easier said than done. And, achieving scaled enterprise agility can…
Building a Learning and Development Strategy for an Agile Organization
As the business landscape has changed over the past few years, learning and development (L&D) has grown into a massive…
Setting Up Machines and Scripting for Terraform in Azure
Terraform is an open-source infrastructure as code software tool. It is controlled through a simple command line interface. All the…
Product Management: Guide to Thriving as a Product Manager
Being a Product Manager can be incredibly rewarding. In the best of scenarios, they craft their product’s vision, influence the…
A Practical Guide to Scaling Agile with Jira/Jira Align
Discover the “Sweet Spot” for Overcoming Challenges and Achieving Your Business Goals Agile methodologies have successfully enhanced productivity for individual…
Stop Second-Guessing Your Move to Atlassian Cloud
Leverage Accelerated Innovation, Enhanced Security, Lower Costs, Streamlined Operations, and Maximum Flexibility While Solving Business Challenges Many companies are benefiting…
Project to Product: Building the Right Thing in the Right Way
Back in the days before Agile really took hold in the software development world, workflow processes were dominated by project…
3rd Annual Agile at Scale Report 2020
The 2020 Agile at Scale Survey provided us, once again, some valuable and interesting insights into the state of our…
A Complete Guide to Managing Agile Teams in a Remote World
As the global economy continues to evolve into a complex and tightly integrated system, the popularity of a remote workforce…
Zendesk to Jira Capabilities Guide
Considering a switch from Zendesk to Jira Service Desk? Learn how our team of experts can assist you in this…
ServiceNow to Jira Capabilities Guide
Migrating from ServiceNow to Jira? Our team of experts is ready to assist clients with all types of Atlassian-related migrations,…
TFS (Azure DevOps Server) to Jira Capabilities Guide
Migrating from Team Foundation Server to Jira? Our team of experts is ready to assist you with this process. To…
Extending and Improving Cloud Adoption
Surely, you’ve heard a lot about the cloud lately. An impressive variety of services are available, from storage, hosting, data…
How Design Thinking Can Help Improve Team Collaborations
Design thinking is about more than design; it is about the work process involved in the design. Design thinking teaches…
Human Centered Design: Structuring the Creative Process to the User
Human-centered design (HCD) is a mindset that approaches problem-solving with a focus on users. HCD requires designers to start projects from…
Kanban Quick Start Guide
New Agile teams with limited experience usually encounter many of the same challenges during initial stages of formation. One of…
10 Steps to Become a Blockchain Developer
Learn what it takes to break into one of the fastest growing professions, Blockchain Development. The blockchain market, by all accounts,…
10 Steps to Become a DevOps Engineer
Learn what it takes to break into one of the most highly sought-after IT professions, DevOps Engineering. There are some…
Agile Retrospective Quick Start Guide
Within the context of Agile development, the Sprint Retrospective is a powerful technique that was designed to enable teams to…
Identifying Project Stakeholders and Personas
Whatever the project justification and the goal, many things need to be done to ensure success. As Business Analysts, we…
AWS Well-architected Review
Amazon Web Services (AWS) is quickly growing and continues to introduce so many new features that it becomes challenging just to…
Scrum Master Practitioner’s Guide
The role of the “Scrum Master” is one of the most sought-after job roles in recent years due to the…
DevSecOps Playbook
In the IT industry, practicing DevOps has become a predominant way to improve the efficiency of teams. DevOps isn’t just…
PMO Practitioner’s Guide
This project management guide contains valuable lessons to help you expedite your learning, maximize the value delivered to customers, and reap the benefits…
Why I HATE SharePoint eBook
Why is SharePoint so frustrating? From its unusual search function to its seemingly limited compatibility, there's a lot to make…
DevOps in Action – Ops on Dev Teams
While the term DevOps was coined in 2009, it wasn't until recently that the DevOps community started focusing more on…
Creating and Using in Personas
Why They Are Important to Business Analysts Regardless of the Approach Personas are one method to better understand what needs…
Advice for New Business Analysts
This whitepaper provides invaluable advice for anyone who is new, or sort of new, to the Business Analyst career. Anyone…
Selling Agile Transformation to Upper Management
Although most organizations know that the ability to release a new product or new feature is imperative to their success,…
10 Steps to Become a Data Scientist
Every day, there is more and more news confirming that data science is one of the fastest growing job markets. The…
Rethinking BPMN (Part 1): How to Build GOOD Process Models Using BPMN
Business Process Model and Notation (BPMN) has become the ‘de facto’ standard for modeling business processes. BPMN’s main goal is…
Problem Solving Techniques: Key Skills for BAs
Requirements elicitation happens at the beginning of a project, making it a critical phase that will make or break the…
Getting Started with Continuous Delivery using SAFe®
Software has become critical to almost every organization’s success. In order to stay relevant and useful, your software development teams…
Rethinking BPMN (Part 2): The Process to Model Processes
In our last whitepaper (Rethinking BPMN (Part 1): What is a GOOD Process Model), we discussed what makes a process…
5 Absolutely Non-Negotiable Prerequisites to Getting DevOps Right
DevOps and “DevOps-like” practices are going mainstream, and few high-performing IT teams have not implemented at least some processes and…
SAFe® vs. DevOps
On the surface, comparing a productized program management framework like SAFe® and an open community-driven movement like DevOps may seem like…
DevOps from 30,000 feet
DevOps is a complex system that is shaped from a variety of different innovators and contributors. Because of this, it…
DevOps in an ITIL Shop
Can DevOps and ITIL coexist? This is a reasonable question when you compare the dynamism of DevOps with the methodical,…
DevOps Enterprise eBook
DevOps enables companies to deliver IT products and services - internal or external - with higher quality and speed. It's…
The Ultimate Guide to Reporting in Jira Align
The goal of this white paper is to explore the robust reporting capabilities offered through Jira Align by Atlassian. It…
The Engaged Enterprise’s Guide to Scaling with Jira Align: Part 2 (Scaling from the Top Down)
In this two-part series of white papers, we’re exploring how organizations can scale Agile most effectively. It requires both a…
The Engaged Enterprise’s Guide to Scaling Agile with Jira Align – Part 1
Scaling from the Bottom Up In this white paper we’re going to dive deep into how organizations can scale Agile…
Slack to the Future: How to get the most from your tech stack
Leverage Slack enterprise collaboration to drive better investment and outcomes from your tools while focusing on your mission critical objectives.…
2nd Annual Agile at Scale Report 2019
The Agile at Scale Survey for 2018 includes a number of new and exciting insights as well as confirmations for…
The Business Value of AWS
In this whitepaper, you’ll see how you can use AWS to adapt to a changing interconnected market, and take advantage…
AWS Security Best Practices
This whitepaper is intended for existing and potential customers who are designing the security infrastructure and configuration for applications running…
How AWS Pricing Works
WAmazon Web Services (AWS) helps you move faster, reduce IT costs, and attain global scale through a broad set of…
AWS Cloud Adoption Framework (Security Perspective)
The Amazon Web Services (AWS) Cloud Adoption Framework1 (CAF) provides guidance for coordinating the different parts of organizations migrating to…
Overview of Amazon Web Services (AWS)
Amazon Web Services (AWS) is the leading cloud services platform that offers computing power, database storage, content delivery and tons…
Scaling Agile with Atlassian and SAFe®
Together, with Atlassian, we are proud to release the “Scaling Agile with Atlassian and SAFe®” white paper This solution…
Tips to Make a Lean, Mean ITSM Machine with Atlassian
The ITSM mindset is shifting. In response, IT teams are switching to leaner, more agile approaches that value ease of…
Contested Development: Finding Pragmatism in Agile & DevOps
Our task is to deconstruct the what and why of Agile and DevOps. We’ll tackle Agile and DevOps in nine…
Scaling Agile Survey 2017
Scaling Agile Report 2017” surveys professionals interested in Agile practices to see how companies view the importance of scaling their…
Agile Vox: Scrum for Hardware?
This article was released in the Scrum Alliance's very first edition of Agile Vox Magazine, and is based on Cprime's…
An Introduction to Software Services Lifecycle Management (SSLM)
How SSLM Can Help Your Team Reach Peak Efficiency More and more, software is at the root of many businesses…
11 Lessons Learned from Agile Hardware Development
Abstract A previous paper by the author, Agile Processes for Hardware Development, argued that a Scrum process should be effective…
2017 State of DevOps Report
Today, DevOps is an understood set of practices and cultural values that has been proven to help organizations of all…
Agile Processes for Hardware Development
Hardware and software development are quite different, in terms of the concrete developmental activities. Thus it might seem that…
Harvard Business Review: Agile Practices
By: Harvard Business Review Agile development practices have steadily risen to become a trusted and preferred method of development for…
UX in an Agile World
In a traditional waterfall work flow, User Experience (UX) specialists have plenty of time up front to research and incorporate…
A Real Release Planning Experience
Medium to large-size organizations that develop software products with a Scrum process typically have multiple Scrum Teams that must collaborate.…
Solutions for Agile Governance in the Enterprise
Author: Kevin Thompson, Ph.D., PMP, ACP, CSP Agile Practice Lead Cprime Paper Abstract: The term governance refers to a formalized…
When Scrum Isn’t Agile Enough
Article from Cprime's Agile Coach, Jeff Howey, on matters of Scrum and Agile I’ve rarely run into scenarios where a…
Scrum in the Enterprise: Common Issues
Free Scrum White Paper. Download Today! "Scrum in the Enterprise" is a white paper written by Kevin Thompson, one of…
How Agile should your Project be? A Mathematician Derives the Answer
Abstract Advocates of agile development claim that agile software projects succeed more often than classic plan-driven projects. Unfortunately, attempts to…
Scrum FAQ
The everything you need to know guide! Scrum differs from traditional "waterfall" approaches to project management in many ways, but…
Agile PMO
Download the Agile PMO WhitePaper Learn How Enterprise Companies Adopt Agile at the Portfolio, Program & Project Management. Abstract: The…
The Price of Uncertainty
The Price of Uncertainty: All estimates are subject to uncertainty, and project schedules are no exception. A schedule consists of…