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About Cprime Cprime, a Goldman Sachs and Everstone Capital portfolio company, is more than just a full-service consulting firm – we are your strategic partner for driving innovation and agility in your business. With over two decades of experience, we have honed our expertise to help organizations adapt at the speed the market demands.

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Resources > > The Future of IT Service Management
The Future of IT Service Management

The Future of IT Service Management

Stay ahead of the curve in IT automation, security, and ITSM processes.

As technology evolves, the demands placed on IT service management processes are constantly changing.

In this unique research report conducted by enterprise software provider Appfire and global consulting firm Cprime, in partnership with the market research experts at Adience, we’ll dive into pressing ITSM topics like:

  • Automation for ITSM processes
  • SLA management and improvement of KPIs
  • Why aren’t more organizations automating?
  • The benefits and challenges of distributed teams, and security in an increasingly remote world
  • Migrations from self-hosted servers to the cloud and other options
  • Unlocking business opportunities for growth with ITSM

 

Download the White Paper

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