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4 Insightful ServiceNow GenAI Use Cases to Reduce Manual Work for Agents with Case Summarization
4 Insightful ServiceNow GenAI Use Cases to Reduce Manual Work for Agents with Case Summarization
Case Summarization for IT workflows is the latest inclusion in the ServiceNow Vancouver release powered by GenAI. This feature helps…
Stop Accepting Defeat: Rejuvenate Your Digital Transformations Today With Financial and IT Portfolio Management
After so many years working with clients all over the world to establish new ways of working through impactful transformations,…
Revolutionizing Automotive Digital Transformation: The ETFM Advantage
Automotive digital transformation FAQs addressed in this article: What is ETFM in automotive digital transformation? - ETFM (Enterprise Technology &…
How to Maximize the Return on Your GitHub Copilot Investment
If you’re a software developer, you know the struggle: adapting to ever-changing market conditions, keeping up with new technologies, and…
Modern Business Demands Modern Ways of Working
Everything Must Change. Including YOU! I’ve spent much of my career—which has included five different C-level roles encompassing six different…
Unlocking Profitability: Strategic Portfolio Management and Systems Thinking Explained
Strategic Portfolio Management (SPM) FAQs addressed in this article: What is systems thinking in software business models? — Systems thinking…
From Guesswork to ROI: The Critical Role of Metrics in AI-Driven Development
Companies across the globe are eagerly experimenting with various AI solutions. Pilots abound, some of them costing millions. Enthusiasm for…
Achieve Greater Alignment with AI-Powered OKRs in Jira Align
OKRs in Jira Align FAQs addressed in this article: What are OKRs in Jira Align? — OKRs in Jira Align…
Embracing Agility: Dealing with Mid-PI Feature Changes in SAFe
Today I want to tackle a question that comes up all the time in my Implementing SAFe® class: "What do…
Integrating Your Atlassian Cloud Ecosystem: Expert Insights for Maximizing Tool Synergy
Atlassian ecosystem integrations FAQs addressed in this article: What is the value of integrating the Atlassian ecosystem? - Integrating…
Revving Up or Rolling Back: The “Secret” Solution to the Auto Industry’s Stalling Agile Transformations
The senior leader in charge of the transformation closed the door behind us and asked me to take a seat,…
Cprime Enhances Technology-Driven Business Solutions Capabilities with INRY Acquisition
Addition of ServiceNow® Elite Partner bolsters Cprime capabilities in HR workflow optimization and Customer Service Management (CSM) CARY, NC, May…