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    • ITSM

    Cprime > Resource Center > Blog > ITSM

    ITSM

    Learn more about IT Service Management (ITSM) and how your organization can benefit from ITSM and ITSM software.

    Atlassian Jira Service Management

    What to Consider When Moving Your CMDB Into Jira Service Management Cloud

    Migration of a Configuration Management Database (CMDB) from on-prem architecture to Jira Service Management (JSM) Cloud is a topic receiving…

    enterprise agility challenges
    ITSM

    Perfecting Your ITSM Customer Management Using JSM

    Customer Management is a vital component of a thriving ITSM practice. But what is it? Why is it vital? And…

    Artificial Intelligence

    AI-Powered Service Management: Increasing Efficiency, Enhancing Customer Experience

    Every business out there is on the journey to streamline processes, optimize resource utilization, and leave customers happy. The path…

    ITSM

    Streamline IT Service Management with Jira Service Management’s Service Catalog and CMDB

    Effective IT service management (ITSM) is critical for modern enterprises. Two key components of a mature practice are the ITSM…

    ITSM with Jira Service Management
    Atlassian Jira Service Management

    Enabling ITSM Change Management Using Jira Service Management

    In the fast-paced world of IT and software development, changes are inevitable. From software updates to infrastructure modifications, transitions can…

    DevOps

    ITSM and DevOps: Friends or Foes?

    Speaking to purists on both sides, you could easily come away believing that IT service management (ITSM) and DevOps are…

    Atlassian

    What is the difference between Atlassian Jira and Jira Service Management?

    When it comes to managing complex initiatives, businesses can often benefit from selecting the right collaborative software. Atlassian’s Jira and…

    Man Pointing Teamwork
    ITSM

    Jira Service Management Best Practices: Tips for Optimizing Service Desk Operations

    Atlassian’s Jira Service Management (JSM) is a widely used IT service management (ITSM) and Enterprise Service Management (ESM) tool. It…

    ITSM

    ITIL & ITSM Using Jira Service Management

    The IT Infrastructure Library (ITIL) framework provides a series of best practices to help businesses align their IT service delivery…

    ITSM

    How Jira Service Management Enables Agile ITSM

    If you work in a fast-paced business environment, you know how important it is to be responsive, collaborative, and efficient…

    Agile

    Customizing Atlassian Cloud Implementations — Part 1: Tools and Workflows

    Whether you’re implementing automation, collaboration across teams, or shortened release cycles, Atlassian Cloud offers a broad suite of integrated tools…

    Atlassian

    Cprime named Top Selling Partner of 2022 by Tempo

    Tempo software provides products for strategic roadmapping, time and capacity planning, and portfolio management. Cprime’s alliance with Tempo enables customers…