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ITSM

ITSM

Learn more about IT Service Management (ITSM) and how your organization can benefit from ITSM and ITSM software.

Atlassian

Why Cprime Became a Certified Atlassian ITSM Specialization Partner

On April 5, 2022, Atlassian announced a new partner certification program for ITSM Specialization. Early in August, Atlassian awarded Cprime…

Atlassian

Jira Service Management Cloud: Standard vs Premium vs Enterprise

This article compares the three service tiers available for Jira Service Management on the Atlassian Cloud platform. If you’re also…

DevOps

Pulumi Boot Camp Part 2

To keep track of what's already created and what's missing in your infrastructure, Pulumi uses a state file. Every time…

DevOps

Pulumi Boot Camp Part 1

Defining infrastructure as code (IaC) with Pulumi is a great way of automating your infrastructure without having to deal with…

DevOps

Hidden Benefits of the Cloud for Government Agencies

When we look at what cloud computing offers any organization, there are some universal benefits. We all know that the…

Data & Analytics

Top 10 In-Demand Skills for IT & How L&D Can Help

A learning and development (L&D) team provides developers with the required budget and motivation to learn new skills or to…

Agile

Do Frameworks Like SAFe, DevOps, ITIL and CMMI Compete or Complement?

When you’re getting an enterprise to function in a more lean and efficient way, there are several frameworks like SAFe,…

Atlassian Jira

ITSM Series: How Business can Reap Benefits from ITSM

IT Service Management (ITSM) transformation is no longer a “nice to have” but a “necessity” for growth and business performance…