ITIL
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Using a Service Catalog and CMDB to Standardize Change Management in Jira Service Management
A streamlined and optimized ITSM practice offers tremendous benefits to your IT teams and your entire organization. But, the vital…
Cprime and ITIL: The Key to Unlock Optimized ITSM
The modern IT department manages a host of complex challenges on any given day; from routine ad hoc hardware problems…
Setting Up Machines and Scripting for Terraform in Azure
Terraform is an open-source infrastructure as code software tool. It is controlled through a simple command line interface. All the…
DevOps in an ITIL Shop
Can DevOps and ITIL coexist? This is a reasonable question when you compare the dynamism of DevOps with the methodical,…