Revolutionizing PayPal: The Largest Atlassian Cloud Migration in History
PayPal, a global leader in online payments, faced significant challenges with their existing infrastructure, which…
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Enterprise Architecture
Rewiring the Business of IT at an International Airline
The challenge: fragmentation slowing decisions and obscuring value The airline managed mature processes across architecture,…
Platform Adoption & Governance
Case study: Micron's Atlassian cloud migration story
Discover how Cprime led Micron’s Atlassian Cloud migration, moving 60K users securely to the cloud to enable scalability and AI-driven innovation.
Employee Experience (EX)
A Leading Healthcare Provider Delivers World-class Employee Experience with INRY and ServiceNow
The Mission The customer is a fast-growing healthcare network comprised of clinics, outpatient centers, and…
Employee Experience (EX)
Transforming Caregiver Experience: 62‑Point IT NPS Jump & Nurse Turnover Halved with ServiceNow
A home health leader used ServiceNow to boost IT NPS by 62 points, cut nurse turnover nearly in half, and free up caregivers to focus on patients—not platforms.
AI Transformation
Scaling AI with Purpose
We delivered a stakeholder-driven AI adoption roadmap that sparked cross-functional engagement and drove 1100% growth in platform usage while establishing an enterprise-wide foundation for future AI initiatives.
Employee Experience (EX)
Navigating Innovation: Clark County
Clark County partnered with INRY to deploy ServiceNow Workplace Service Delivery (WSD), streamlining allocation, enhancing visibility, and establishing a digital foundation for scalable workplace operations.
Customer Experience (CX)
Private Health Management Creates Impactful Patient Experiences with ServiceNow HCLS
About the Customer Private Health Management (PHM) is a personalized healthcare provider focused on delivering…
Employee Experience (EX)
SCL Health Elevates the Provider Onboarding Experience
The Mission SCL Health, a $2.8B non-profit healthcare organization with 8 hospitals and over 150…
Employee Experience (EX)
Caregivers First: HRSD Delivered 80% Time Back to Patient Care
A leading Idaho healthcare provider stood up a ServiceNow HRSD Employee Service Center in 12 weeks—cutting manual work, boosting HR capacity, and lifting employee satisfaction.
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