Category: AI Center of Excellence

Architecting the Intelligent Enterprise: The Launch of a Catalyst for Real AI Transformation

AI is changing the game at every level of enterprise performance: how decisions are made, how work flows, and how experiences unfold in real time. But scaling that intelligence across the enterprise requires more than tools. It takes structure, clarity, and the ability to evolve with purpose.

That’s exactly what Cprime’s Global AI Center of Excellence was built to provide.

This cross-functional command center brings together solution architects, engineers, product strategists, and transformation leaders to guide enterprise-scale AI initiatives from strategy to value. It equips clients to modernize their operating models, orchestrate intelligence into workflows, and unlock AI-native execution with confidence.

The AI CoE draws on hands-on experience and executive oversight to support intelligent transformation with rigor and momentum. It doesn’t operate in the abstract. It operates where outcomes are measurable: within the systems of work, insight, and engagement that define how business actually runs.

Accelerating the Shift from AI Readiness to AI Results

Enterprise investment in AI is strong. But the return on that investment depends entirely on how well it integrates into core operations.

The AI CoE helps make that possible. It identifies high-impact use cases, accelerates implementation across complex ecosystems, and embeds intelligence directly into the platforms and processes already in use. For just one example, a leading superannuation firm saw an 1100% increase in AI platform engagement after our experts facilitated an AI workshop and developed their uplift journey strategy and roadmap.

Whether enhancing DevOps workflows, optimizing financial decision-making, or reshaping service management with AI agents, the CoE turns enterprise ambition into execution.

Clients benefit from:

  • Faster decision velocity
  • More adaptive workflows
  • Clear ROI at every stage of maturity

This is how enterprise AI becomes tangible. Repeatable wins, measurable efficiency gains, and intelligent systems that improve continuously.

A Structure Built for Scale, Not Just Speed

Sustainable AI transformation happens when business strategy, technical architecture, and operating behavior are aligned.

The AI CoE is organized to deliver that alignment from day one. Its methodology follows a strategic path to maturity, guiding organizations from experimentation to full-scale orchestration. At each step, transformation is activated through the 4Ms: mindset, mechanics, machines, and mediums.

And because the CoE is delivery-led—not isolated from client engagements—its insights reflect the realities of large-scale change.

Every solution is designed to scale:

  • AI agents deployed inside live platforms
  • Real-time data flows established across silos
  • Embedded governance for responsible adoption

This guided evolution starts where the client is now and helps them sustainably mature into an AI-native enterprise that operates through real-time adaptation, intelligent execution, and platform-enabled orchestration.

Executive Gravity, Platform Precision

The AI CoE is guided by an executive council composed of leaders across architecture, platform innovation, and AI governance. These leaders ensure strategic consistency across regions and industries while empowering teams to respond to specific client contexts with agility.

The council plays a critical role in:

  • Defining solution architecture standards
  • Aligning transformation to enterprise goals
  • Scaling delivery across technical and regional hubs

With strategic hubs in North America, ANZ, and the UK, and deep integration with Atlassian, ServiceNow, IBM, and several more carefully selected work, data, and AI platforms, the AI CoE operates as a distributed engine for enterprise evolution.

Every transformation is orchestrated for its environment, with a shared foundation that accelerates what works.

For a full explanation of the AI CoE’s mindset and process, read their new white paper: The Shift to AI-Native: A New Operating Reality for Enterprise Leaders.

The Shift Has Begun. Where Will You Be Standing?

Enterprises across every sector are activating real momentum through AI-native transformation. They’re orchestrating decision-making, embedding agents into their workflows, and modernizing how teams operate—starting now, and scaling with purpose.

The AI CoE exists to guide that journey. It brings the methodologies, leadership, and applied expertise to turn intelligence into enterprise performance.

Join our executive panelto see how it works in practice.

You’ll hear directly from members of the AI CoE Executive Council as they discuss how today’s leading enterprises are transforming with AI, and what your organization can do to move forward with clarity and confidence.

Press Release: Cprime Launches AI First to Accelerate Enterprise AI Transformation

CARY, NC – April 30, 2025 — Cprime, a global leader in enterprise transformation through intelligent orchestration, today announced the launch of AI First, a strategic initiative designed to help organizations unlock the full potential of AI across their operating models.

As enterprises seek to compete in an increasingly AI-powered economy, many face persistent challenges with productivity and efficiency gains from their AI initiatives. More than 70% struggle to achieve measurable ROI from AI due to fragmented data, inconsistent governance, and operational complexity. Cprime’s AI CoE directly addresses these critical barriers.

A coalition of executive business leaders, solution architects, and seasoned engineers that draws on more than 20 years of enterprise transformation expertise, Cprime’s AI First is uniquely built to move AI from isolated use into orchestrated enterprise intelligence. Unlike traditional advisory models that focus solely on strategy, the AI COE aligns strategy, execution, and enablement across teams, platforms, and functions to overcome the obstacles enterprises face. The group provides essential oversight when shaping an AI strategy and distinguishes itself by embedding intelligence directly into operational systems. By designing intelligent architectures and partnering with delivery teams, the AI COE helps enterprises rewire workflows, activate adaptive systems, and scale AI for measurable, real-world outcomes.

“Creating the AI CoE reflects our belief that AI adoption must be both purposeful and practical,” said Krishna Indukumar, Senior Vice President at Cprime. “With the AI CoE, we’re equipping organizations to rewire operations with intelligence—designing for scale, executing with precision, and measuring for value—ultimately injecting AI at the core of our clients’ businesses to optimize AI-human collaboration.”

Enabling AI-Ready Enterprises

The AI CoE supports transformation through a structured approach that includes:

  • Strategic AI Alignment – Opportunity exploration, readiness assessment, and roadmap creation to ensure AI initiatives align with business objectives.
  • Embedded Intelligence – Real-world solution design across the enterprise, spanning work, insights, and engagement, focused on enabling AI that adapts, automates, and scales. This includes the design, build, and deployment of Native AI solutions that integrate seamlessly into critical workflows.
  • Cross-Platform Enablement – Deep collaboration with platform partners like Atlassian, ServiceNow, and IBM to activate AI across the client ecosystem, enabling intelligence that aligns with existing systems, enhances workflows, and accelerates value at scale.
  • Innovation through Ecosystem Partnerships – Access to next-generation capabilities from select AI startups—like DevRev.ai, Glean, and Sedai—and co-innovation efforts across industries.

A Global Network Driving Unified Strategy

Operating across North America, the UK, Ukraine, India, and Australia, the AI CoE follows a core-hub model: driving shared practices and architectural leadership from a centralized team while tailoring execution to local market needs. Teams across engineering, governance, legal, and transformation collaborate to design and implement AI systems that align with strategic enterprise priorities, embedding ethical standards, regulatory compliance, and responsible AI practices into every solution.

This perspective is shaped by the AI COE Executive Council—an interdisciplinary group of domain leaders who guide enterprise AI transformation, oversee governance and capability development, and advise on complex solution design across industries.

About Cprime

In the Age of AI, Cprime reshapes operating models and rewires workflows to deliver enterprise transformation. ​ We are your Intelligent Orchestration Partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift your enterprise toward AI native thinking. For over 20 years, we’ve changed the way companies operate by transforming their people, process, and technology, including partnering with 300 of the Fortune 500 companies. In this new era, Cprime helps companies unlock unprecedented speed and efficiency by embedding AI at the core of their business and infusing it into every function, process, and team.

To learn more or speak with an AI CoE leader, email aicoe@cprime.com or visit www.cprime.com.