Deeper thinking for smarter execution

Our thought leaders go beyond theory to help you understand what’s changing, and what to do about it.

Service Management
The Future of IT Service Management

Stay ahead of the curve in IT automation, security, and ITSM processes. As technology evolves,…

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Agile & DevOps, Strategic Portfolio Management (SPM)
Getting Started with Lean Portfolio Management (LPM)

Executive Summary Every organization’s goal is (or at least should be) to streamline their execution…

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Service Management
Your Practical Guide to Enterprise Service Management

The speed and complexity of modern businesses are always growing and change is the only…

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Agile & DevOps
Whitepaper: ART Metrics

A Train Leaves the City Traveling at 65 Miles Per Hour… An Argument for Baseline…

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Agile & DevOps
SAFe® Transformation with Cprime: Tools to Consider Before You Start

How to embrace the disruption that SAFe® Transformation brings to your teams and create a…

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Data, Integration & Governance
The Life of a Lead: A Study in Success With Enterprise Application Integration

Based on research by Bettercloud, organizations with more than 1,000 employees use over 150 different…

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Agile & DevOps, Organizational Change & Culture
Using Lean-Agile Principles to Execute Organizational Transformations

As the speed of business increases exponentially, many organizations find themselves in an awkward position:…

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Service Management
Cprime and ITIL: The Key to Unlock Optimized ITSM

The modern IT department manages a host of complex challenges on any given day; from…

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Agile & DevOps, Organizational Change & Culture
How to Align Organizational Culture with Agile Frameworks

Organizational culture can be defined as a set of values, behaviors, and beliefs that contribute…

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