Managing Jira Service Projects (JSM) Certification (JSM)

Cprime learning currently offers courses Atlassian Training Partner has approved to provide the Managing Jira Service Projects (JSM) certification.

Managing Jira Service Projects (JSM)

Certifying Body

Atlassian Training Partner

Experience Level

Intermediate

Role/Function

Project Management

Certification Website

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Costs

Price: $249 + tax

Exam time: 180 minutes

Questions: Up to 75

Passing score: 66%

Products covered: Jira Service Management Cloud, company-managed projects

Location: Proctored online or in-person

Valid for: 24 months

Exam Details

The Managing Jira Service Projects for Cloud Certification is for Jira Service Management project admins who want to prove their expertise in configuring company-managed service projects.

When you earn a certification in Managing Jira Service Projects for Cloud, you demonstrate that you:

  • Manage and configure company-managed projects
  • Manage project role membership, customer permissions, and customer organizations
  • Enable features based on business requirements
  • Create and configure request types and forms, queues, SLAs, automation rules, and customer notifications
  • Configure on-call schedules, escalation policies, and alerts
  • Use object schemas, object types, objects, and attributes
  • Create and configure virtual agents
  • Create custom reports and dashboards

Courses offered towards this certification

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