Orchestrating AI‑powered enterprise velocity

Cprime accelerates ServiceNow’s transformative platform to rewire operations, elevate experiences, and amplify value across IT, HR, Customer, and Strategy.

One ecosystem. Boundless operational impact.

With ServiceNow as the AI Operating System and Cprime as the orchestration engine, we embed intelligence into workflows, experiences, and outcomes across strategy, service, and workforce delivery.

ServiceNow HRSD ServiceNow CSM ServiceNow SPM ServiceNow ITSM / ITAM

ServiceNow HRSD

Reimagine workforce experience with intelligent HR workflows, AI-powered service delivery, and personalized support journeys.

Connected Cprime offerings
  • Enable productive workforces
  • Enable connected, intelligent foundations
Connected Cprime services
  • HR service delivery implementation
  • Deskless worker experience enablement
  • Intelligent EX journey mapping
  • Experience optimization with AI agents

ServiceNow CSM

Orchestrate adaptive, AI-enhanced customer service experiences that resolve needs faster and deepen engagement.

Connected Cprime offerings
  • Orchestrate customer experience
  • Enable connected intelligent foundations
Connected Cprime services
  • Customer service management implementation
  • Predictive support design with agentic AI
  • Intelligent contact center modernization
  • Experience personalization & feedback loop integration

ServiceNow SPM

Elevate strategic execution with real-time portfolio visibility, dynamic funding, and value-aligned planning.

Connected Cprime offerings
  • Accelerate strategic growth and value
  • Optimize enterprise performance and spend
  • Scale platform maturity and standardize governance
Connected Cprime services
  • Strategic portfolio management implementation
  • Lean portfolio operations enablement
  • AI-augmented investment planning
  • Value stream governance & roadmapping

ServiceNow ITSM / ITAM

Deliver modern, AI-optimized IT services and gain full visibility into technology assets across the lifecycle.

Connected Cprime offerings
  • Streamline service delivery
  • Optimize enterprise performance and spend
  • Scale platform maturity and standardize governance
Connected Cprime services
  • ITSM & ITAM platform implementation
  • AIOps & self-healing workflow design
  • Asset lifecycle visibility & optimization
  • Service resilience enablement

Explore what your ServiceNow toolstack can do

Free expert‑led workshops

Leverage immersive workshops tailored to the intelligence era of enterprise service. Each interactive session connects strategy to AI‑enabled execution, delivering actionable roadmaps and measurable momentum.

AI strategy & transformation workshop

Forge high-value use cases, align AI vision to execution, and build a scalable transformation roadmap.

sign up now
Deskless worker custom roadmap workshop

Shape a bespoke implementation plan addressing the unique realities of frontline, deskless teams.

sign up now
Workshop for strategic HR leaders

Envision HR from task execution to strategic workforce enablement—powered by unified journeys, real‑time insight, and rapid deployment.

sign up now

Recognized by ServiceNow. Proven across domains.

Our impact is backed by ServiceNow through awards, validations, and certifications that span functions, industries, and AI maturity.

Leveraging ServiceNow SPM in healthcare

Wellstar consolidated fragmented project requests into a strategic flow, improved transparency, and unlocked enterprise-wide alignment, transforming ServiceNow into an AI‑ready execution engine.

Let’s put this partnership to work

[ FORM ]