Micron’s Story: Rapid Cloud Upgrades with Atlassian’s FastShift Program in a Complex Enterprise Landscape

Company details

Industry

Semiconductors

Company Size

Over 53,000 employees

Location

Global; headquartered in Boise, ID, USA

Products

Designing and manufacturing memory and storage solutions

CPrime Services

Executive summary

Micron partnered with Cprime and Atlassian’s FastShift program to migrate 60,000 users and 26 terabytes of data from Data Center to Atlassian Cloud. Through a phased, collaborative approach with rigorous testing and BYOK encryption, Cprime delivered a seamless transition with minimal disruption. The result: a scalable, secure, cloud-native foundation that enhances collaboration and positions Micron for AI-first innovation.

40%

performance improvement

99.9%

uptime guarantee

60,000+

existing and past users migrated

Under 8

hours of system downtime

Micron Technology had a bold vision: to see its operations in a new light as it became an AI-first enterprise. But their journey was constrained by the limits of on-premises infrastructure. With more than 60,000 users across global teams and 26 terabytes of Jira and Confluence data, their Atlassian Data Center environment had grown too large, too complex, and too costly to sustain. Scalability was slowing. Innovation was stalling. And the push toward AI adoption demanded a modern, cloud-based foundation. 

Cprime had been Micron’s trusted Atlassian partner for over a decade, managing licenses, delivering consulting engagements, and supporting platform growth at every step. When Micron committed to the move, they turned again to Cprime, partnering under Atlassian’s FastShift program to rearchitect their system of work for the next era. 

Designing a migration built for scale and certainty 

The challenge was to move a living ecosystem without disruption. Cprime developed a phased, full-service migration strategy centered on precision, collaboration, and resilience. 

Planning began with an on-site kickoff and strategy session to define every phase, role, and timeline. Cprime, Atlassian, and Micron formed a single integrated team operating within a shared Jira and Confluence Cloud workspace to maintain real-time visibility. Daily standups, weekly syncs, and steering committee meetings kept every decision transparent and every milestone accountable. 

To ensure reliability, Cprime executed extensive sandbox testing, dry runs, and add-on remediation to modernize integrations and eliminate technical debt before go-live. The migration was intentionally structured in two phases: external instances first, then internal, to minimize business risk and downtime. The solution also implemented Bring Your Own Key (BYOK) encryption to meet Micron’s stringent data security and compliance requirements. 

Engineering confidence through partnership 

At the heart of the engagement was collaboration. Cprime’s technical architects and project leads worked shoulder to shoulder with Micron’s internal experts and Atlassian’s FastShift team to anticipate challenges and adapt quickly. This integrated approach ensured decisions were made with full visibility and that stakeholders could resolve issues in real time. The result was a program that operated with the speed and clarity of a single, orchestrated team. 

Cprime also embedded enablement into every phase of delivery. From training and user acceptance testing to structured hypercare, the team ensured that Micron’s workforce could fully embrace the new environment from day one. The goal extended beyond migration, driving sustained momentum. 

A seamless transition to cloud-scale performance 

The results illuminated the impact of careful planning. Cprime successfully migrated four Atlassian Data Center instances—more than 60,000 users, 8 million issues and pages, and 26 terabytes of attachments—to Atlassian Cloud with under eight hours of total downtime. The new environment now operates with a 99.9% uptime guarantee and delivers up to 40% measurable performance improvement across teams. The cloud-native platform delivers faster response times, stronger security compliance, and seamless collaboration across global teams. 

Micron now operates on a unified, cloud-native Atlassian platform that accelerates visibility, reduces maintenance overhead, and positions the enterprise for AI-first innovation. With Cprime as a long-term partner, Micron has modernized its tools and redefined how its teams connect, create, and deliver value. 

The foundation for intelligent orchestration 

By transitioning to Atlassian Cloud, Micron brought new clarity to how its teams collaborate and advanced from static systems to dynamic orchestration. The migration eliminated silos, unlocked continuous scalability, and enabled data flow across systems, creating the environment needed for AI-driven efficiency and insight. 

As enterprises like Micron evolve toward AI-first operating models, Cprime continues to lead at the intersection of technology, strategy, and transformation, helping organizations rewire their systems of work into intelligent, adaptive, and future-ready ecosystems. 

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