When a mission-critical DevOps platform becomes the business backbone
Across its global engineering organization, Nestlé depends on a unified DevOps ecosystem known internally as msetoolchain, a named internal platform supporting global software delivery. This platform underpins software delivery for teams spanning Europe, the Americas, and APAC. As adoption accelerated, the stakes rose quickly. Reliability, security, and performance became enterprise-level concerns rather than team-level optimizations.
The challenge extended beyond keeping systems online. Nestlé needed a partner capable of operating and evolving the entire DevOps environment end to end, while modernizing core components without disrupting developers or delivery velocity.
A partnership built around ownership, reliability, and flow
Nestlé engaged Cprime to take full operational ownership of the msetoolchain platform. The mandate focused on creating a resilient, scalable DevOps foundation that could evolve alongside Nestlé’s engineering ambitions.
This partnership emphasized continuous reliability, disciplined modernization, and proactive operations rather than one-time upgrades. The goal centered on sustained platform health, predictable delivery pipelines, and confidence at global scale.
Operating and modernizing the DevOps ecosystem as a single system
Cprime managed the underlying cloud infrastructure supporting msetoolchain across multiple development teams. This included ensuring AKS cluster availability, optimizing node pools, and maintaining workload reliability as usage patterns evolved.
Container platforms formed another critical layer. Cprime assumed ownership of Kubernetes and Docker environments, managing container workloads, image lifecycles, deployments, and automation. DaemonSets were implemented to preload images on new nodes, supporting smoother scaling and more consistent performance.
Modern CI/CD pipelines designed for reliability at scale
CI/CD reliability played a central role in the engagement. Jenkins was migrated into AKS, pipelines were optimized, and build stability was strengthened to support continuous delivery across the organization. Cprime also provided continuous availability and major incident troubleshooting, ensuring the platform remained dependable even during high-impact events.
Infrastructure-as-code governance further reinforced consistency. Terraform provisioning covered clusters, networking, storage, and tool integrations, improving auditability and reducing configuration drift across environments.
Toolchain operations with security and observability built in
Beyond core infrastructure and CI/CD, Cprime managed the broader DevOps toolchain. This included Nexus administration with cleanup policies and performance tuning, New Relic dashboards and alerting, and autoscaling management for cost-optimized compute. Ansible automation streamlined platform configuration and day-to-day operations.
As platforms evolved, Cprime addressed AKS modernization challenges, including upgrades from deprecated API versions. These efforts preserved platform continuity and prevented service disruption during mandatory lifecycle changes.
Long-term stability was reinforced through regular LTS upgrades across Jenkins, Nexus, SonarQube, and AKS components. Security posture improved through patching, vulnerability remediation, and governance enforcement, supported by timely root-cause analysis and preventive actions after incidents.
A stronger DevOps foundation for thousands of developers
With proactive observability and monitoring in place, Nestlé gained clearer insight into platform health and faster response to critical events. Improved monitoring coverage and alerting reduced mean time to resolution and supported continuous improvement across the DevOps environment.
The outcomes reflect a platform designed for enterprise scale: improved stability and performance for msetoolchain, more reliable CI/CD pipelines with fewer failures, stronger security through disciplined upgrades, and a modern DevOps foundation aligned to Nestlé’s long-term engineering vision.
Build a DevOps platform that scales with your ambitions
Nestlé’s experience shows what becomes possible when DevOps platforms are operated, modernized, and governed as a single, orchestrated system. A resilient foundation enables teams to deliver with confidence while the platform evolves continuously behind the scenes.
If your organization is ready to strengthen its DevOps backbone, modernize critical pipelines, and operate at global scale with confidence, the next step starts with a focused conversation about your platform’s future.
