Illuminate what moves business

Explore insights, strategies, and stories that sharpen decisions and accelerate enterprise performance.

Employee Experience (EX)
HR Reboot: Nebraska Methodist Unifies Support with ServiceNow

Nebraska Methodist implemented ServiceNow HRSD to transform HR delivery across hospitals and clinics, enhancing employee satisfaction, streamlining onboarding and transitions, and boosting workforce retention and patient care.

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AI-Ready Foundations
AI‑Native: The Next Gen Operating Model

Discover the four key pillars—Mindset, Mechanics, Machines, Mediums—that define AI-first enterprises, and how executives are architecting intelligence into every layer of the business .

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AI Transformation, Enterprise Operating Model
New Ways of Working: Driving Enterprise Transformation in the Digital Era

A leading financial services company has addressed delivery transparency, prioritization alignment, and automated reporting by…

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AI Transformation, Enterprise Operating Model
Outlearn. Outmaneuver. Outperform: How to win as an AI Native Enterprise in the VUCA World

In partnership with:     In a Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, Business…

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Enterprise Architecture, Financial Optimization / TBM / FinOps
INRY and Aon: Driving Market Leadership with ServiceNow Enterprise Architecture for Informed Investment

Market Leadership Through Informed Investment The Mission As a $12B insurance and risk management juggernaut,…

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Data, Integration & Governance
Baptist Health Maximizes the Impact of IT Assets with ServiceNow ITAM

INRY aligns Baptist Health’s IT assets investments with critical requirements to advance patient care quality…

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AI Transformation, AI-Ready Foundations
Build a Business That Learns in Real Time

Explore how to evolve beyond digital optimization, embracing an AI-first operating model with guided evolution, real-time orchestration, and continuous adaptation.

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AI Transformation, AI-Ready Foundations
The AI-First Imperative: Architect Always‑On, Intelligent CX

Executive guide on designing adaptive, agent-driven engagement: activating AI across systems, data, and content to orchestrate experiences that learn and respond instantly.

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Enterprise Operating Model
How to Master Resource Optimization: Balancing Capacity and Work in IBM Targetprocess

Having a unified view of demand and capacity can transform your ability to make proactive,…

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