Revolutionizing PayPal: The Largest Atlassian Cloud Migration in History
PayPal, a global leader in online payments, faced significant challenges with their existing infrastructure, which…
Orchestrating AI‑powered enterprise velocity
Cprime accelerates ServiceNow’s transformative platform to rewire operations, elevate experiences, and amplify value across IT, HR, Customer, and Strategy.
One ecosystem. Boundless operational impact.
With ServiceNow as the AI Operating System and Cprime as the orchestration engine, we embed intelligence into workflows, experiences, and outcomes across strategy, service, and workforce delivery.
ServiceNow HRSD
Reimagine workforce experience with intelligent HR workflows, AI-powered service delivery, and personalized support journeys.
Connected Cprime offerings
- Enable productive workforces
- Enable connected, intelligent foundations
Connected Cprime services
- HR service delivery implementation
- Deskless worker experience enablement
- Intelligent EX journey mapping
- Experience optimization with AI agents
ServiceNow CSM
Orchestrate adaptive, AI-enhanced customer service experiences that resolve needs faster and deepen engagement.
Connected Cprime offerings
- Orchestrate customer experience
- Enable connected intelligent foundations
Connected Cprime services
- Customer service management implementation
- Predictive support design with agentic AI
- Intelligent contact center modernization
- Experience personalization & feedback loop integration
ServiceNow SPM
Elevate strategic execution with real-time portfolio visibility, dynamic funding, and value-aligned planning.
Connected Cprime offerings
- Accelerate strategic growth and value
- Optimize enterprise performance and spend
- Scale platform maturity and standardize governance
Connected Cprime services
- Strategic portfolio management implementation
- Lean portfolio operations enablement
- AI-augmented investment planning
- Value stream governance & roadmapping
ServiceNow ITSM / ITAM
Deliver modern, AI-optimized IT services and gain full visibility into technology assets across the lifecycle.
Connected Cprime offerings
- Streamline service delivery
- Optimize enterprise performance and spend
- Scale platform maturity and standardize governance
Connected Cprime services
- ITSM & ITAM platform implementation
- AIOps & self-healing workflow design
- Asset lifecycle visibility & optimization
- Service resilience enablement
Explore what your ServiceNow toolstack can do
Free expert‑led workshops
Leverage immersive workshops tailored to the intelligence era of enterprise service. Each interactive session connects strategy to AI‑enabled execution, delivering actionable roadmaps and measurable momentum.
AI strategy & transformation workshop
Forge high-value use cases, align AI vision to execution, and build a scalable transformation roadmap.
Deskless worker custom roadmap workshop
Shape a bespoke implementation plan addressing the unique realities of frontline, deskless teams.
Workshop for strategic HR leaders
Envision HR from task execution to strategic workforce enablement—powered by unified journeys, real‑time insight, and rapid deployment.
Recognized by ServiceNow. Proven across domains.
Our impact is backed by ServiceNow through awards, validations, and certifications that span functions, industries, and AI maturity.
Leveraging ServiceNow SPM in healthcare
Wellstar consolidated fragmented project requests into a strategic flow, improved transparency, and unlocked enterprise-wide alignment, transforming ServiceNow into an AI‑ready execution engine.
Insights That Drive Strategic Execution
Ramp into AI-first operations with deep insights across every ServiceNow domain.
AI Transformation, Platform Adoption & Governance
Service Management
Customer Experience (CX), Service Management
AI-First Ops: ServiceNow’s Blueprint for Intelligent Scale
Highlights ServiceNow’s AI-driven orchestration for intelligent scaling across ops.
May 21, 2025
Office in Your Pocket: ServiceNow Empowers Deskless Teams
Redesign service delivery for 80% of your workforce. Learn how to streamline support, cut friction, and empower deskless workers at scale.
July 7, 2025
Make CSM Work for Enterprise‑Scale Complexity
Explore critical factors for implementing ServiceNow Customer Service Management in large, evolving organizations, from data architecture to change readiness.
August 22, 2024
Let’s put this partnership to work
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