Intro to the Future of Work using AI Agents

Discover how AI agents are revolutionizing the workplace—and how you can start using them today.

Overview

Whether you're a technologist, strategist, manager, team lead or a professional looking to take the next leap in AI with AI Agents, this hands-on, beginner-friendly live course gives you the clarity, tools, and confidence to bring agentic AI into your daily workflow. Learn the difference between agents and traditional automation, see real-world use cases in action, and even prototype one yourself—no code required. If you're curious about the next big shift in work productivity, this course is your on-ramp. 

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Full course details

Course outline

Part 1: What Are AI Agents 

  • What is an AI agent? 
  • How agents differ from chatbots and traditional automation (e.g., RPA) 
  • Intro to agentic workflows and autonomy 
  • Overview of different AI Agentic frameworks and tools.  
  • Group Discussion: “Where could agents make your work easier or more powerful?” 
  • Live Q&A 

 

Part 2 – Anatomy of an AI Agent 

  • Core components: memory, planning, tool use, feedback 
  • Best practices for Agent design 
  • Multi-agent systems and Model Context Protocol 
  • Hands-On Exercise: “Map an agent architecture to a sample workflow”(e.g., lead follow-up, report generation, task triage) 
  • Live Q&A 

Part 3 – Real-World Use Cases + Tools 

  • Agents in ops, PM, research, sales, customer service 
  • Tool demo: no-code agent builder 
  • Tool stack examples using OpenAI and others 
  • Group Exercise: “Given a use case, choose the best tool and justify your pick” 
  • Discussion: “What blockers would you face deploying this in your org?” 
  • Live Q&A 

Part 4 – Strategy, Piloting & Ethics 

  • Prototyping your first agent 
  • Governance, trust, and AI feedback loops 
  • Measuring ROI, value, and readiness 
  • Hands-On Walkthrough: “Build and run a simple agent using a no code AI Agent tool” 
  • Observe and analyze output 
  • Live Q&A + Next Steps 
  • Summary of takeaways 

Audience / prerequisites

You will need basic AI/ML familiarity (no coding needed) and awareness of typical business or development workflows.

This course is great for 

  • Product managers and innovation leads exploring automation 
  • Business consultants, analysts, and strategists seeking a competitive edge 
  • R&D professionals and IT leaders piloting AI internally 
  • Anyone curious about next-gen digital productivity and AI-driven tools 

In this class you will learn how to
  • Identify what AI agents are—and how they go far beyond traditional automation or chatbots. 
  • Use the essential building blocks of agents: memory, planning, tool use, feedback. 
  • Evaluate and choose from frameworks like CrewAI, Relevance AI, and OpenAgents. 
  • Identify where agents are already creating value in business (ops, sales, PM, research). 
  • Prototype an agent with no-code tools and plan for real-world impact. 
  • Identify key considerations for responsible agent adoption: ethics, trust, and governance. 

Cancellation Policy

A full refund will be issued for class cancellations made at least 10 business days before the course begins. Payment is nonrefundable for cancellations or reschedules made within 10 business days from the course start date and for no-shows (students who do not attend class). For reschedules made within 10 business days from the course start date, students will be responsible for a $200 administrative fee.

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