Jira Administration Part 1

Build Foundational Jira Administration Skills Through Real-World, Expert-Led Team Training Learn how to configure projects, manage permissions, and customize workflows with hands-on guidance and organization-specific support.

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Standard Delivery: 6 hours of instruction

$450 (USD)*

GSA: $328.5 USD*

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Live, Online Training

Jan 26th - 26th , 2026
8:00 AM - 12:00 PM

private group training

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Overview

An expert instructor will teach your team foundational Jira administration skills. Your team will learn how to configure Jira, apply global permissions, create new projects, update workflows, and control access to your products. The instructor will use real-world business scenarios to teach your team tips and best practices to ensure their success as Jira administrators.

Throughout the course, your team will be able to ask organization-specific questions in real-time and get the answers they need. The team learning environment delivers engagement, retention, and collaboration, extending the benefits of an instructor-led course beyond instruction time.

After completing this course, your team can continue their Jira administration education with Jira Administration part 2.

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Have a group of 5 or more students? Cprime also provides specialist private training with exclusive discounts for tailored, high-impact learning.

Full course details

Course outline

1. Course Overview

Learning objectives:
- Hierarchy of cloud administration
- Configure Jira settings
- Global permissions
- Company-managed projects
- Jira schemes basics
- Project permissions and roles
Prerequisites (Jira Essentials with Agile Mindset or equivalent)
Course schedule (4 hours total)

2. Configuring Jira

Jira administration hierarchy (Org, Site, User, Product Admin roles)
Key admin tasks:
- Integrating products & apps
- Branding look & feel
- Setting default language
- Time tracking configuration
- Audit log configuration

Lab 2 – Configuring Jira (20 min)

Exercise 1: Explore application links & apps
Exercise 2: Brand Jira
Exercise 3: Configure auditing
Optional Exercise 4: Explore configuration settings

3. Configuring Global Permissions

Difference between global vs. project permissions
Global permissions overview:
- Administer Jira
- Browse users & groups
- Share dashboards & filters
- Manage group filter subscriptions
- Make bulk changes
- Create team-managed projects
Assigning/removing permissions from groups
Risks of assigning to "Public"

Lab 3 – Configuring Global Permissions (15 min)

Exercise 1: Removing and adding global permissions

4. Jira Projects Overview

Company-managed vs. team-managed projects
Project templates (software, business, service management)
Jira project concepts:
- Work items & types (bug, task, story, epic, sub-task)
- Work item fields
- Workflows & boards
- Project categories
- Project trash & archiving

5. Creating & Configuring Company-Managed Projects

Creating projects (templates, naming, categories, shared configs)
Project workflows (simplified vs. complex)
Fields and screens (adding, editing, layouts)
Schemes overview (workflow schemes, reusability, project association)

Lab 5 – Creating & Configuring Company-Managed Projects (35 min)

Exercise 1: Create a project
Exercise 2: Edit project details
Exercise 3: Update workflow
Exercise 4: Update fields and screens
Exercise 5: Add work type

6. Configuring Company-Managed Project Permissions

Permission types (project, work items, comments, attachments, time tracking, etc.)
Permission schemes: structure, reuse, examples
Default permission schemes (software, business)
Open vs. restricted schemes
Public permissions considerations

Lab 6 – Configuring Project Permissions (30 min)

Exercise: Create and edit a permission scheme

7. Configuring Company-Managed Project Roles

Understanding roles (administrators, project leads, users, custom roles)
Role-based permission assignment
Best practices for managing roles across projects

Lab 7 – Configuring Project Roles (30 min)

Exercise: Add/remove project roles
Exercise: Assign permissions to roles

Audience / prerequisites

This course is designed for new Jira administrators who manage Jira or Jira Service Management, or administrators working in Jira Cloud.

In this class you will learn how to

Describe the hierarchy of cloud administration
Configure Jira settings and global permissions
Create and configure company-managed projects
Basics of Jira schemes
Configure project permissions and roles