Revolutionizing PayPal: The Largest Atlassian Cloud Migration in History
PayPal, a global leader in online payments, faced significant challenges with their existing infrastructure, which…
Explore practical insights, strategic POVs, and emerging trends from the team driving enterprise transformation forward.
Migration of a Configuration Management Database (CMDB) from on-prem architecture to Jira Service Management (JSM)…
To quickly summarize Part One of this two-part series, we are looking into the recently…
Implementing Lean budgets is a crucial step for organizations adopting Agile practices in the context…
If you are applying SAFe® (Scaled Agile Framework®) or are considering doing so, you are…
Customer Management is a vital component of a thriving ITSM practice. But what is it?…
In the previous articles in this three-part series, we discussed facing the challenges standing in…
Learn how intelligent routing, automated triage, and proactive notifications deliver better service experiences with fewer bottlenecks.
Effective IT service management (ITSM) is critical for modern enterprises. Two key components of a…
In the fast-paced world of IT and software development, changes are inevitable. From software updates…
Explore actionable insights, expert perspectives, and proven strategies to help you lead with clarity in the age of AI.