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Service Management
The Customer Journey is Key to ESM Success

Organizations today are constantly seeking ways to streamline operations, enhance customer experiences, and drive value.…

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Agile & DevOps
Product Owner or Product Manager in SAFe – Which Do We Really Need?

Some are confused by the terms “Product Owner” and “Product Manager” What are they, and…

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Agile & DevOps
The Sprint Backlog – An Actionable Plan to Deliver Value

The sprint is a container for Scrum events. It contains all the work a Scrum…

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AI-Ready Foundations, Learning
Unlock Productivity and Innovation With Our ChatGPT Primer

In today’s fast-paced digital landscape, efficiency and innovation are more than goals; they’re necessities. Generative…

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Company News
Former Senior Cognizant Executive to join Cprime as President and Member of the Board of Directors

Srinivasan Veeraraghavachary named Cprime’s President, bringing tech leadership experience to accelerate growth CARY, NC, September…

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Agile & DevOps
Validating Product Ideas Through a Startup Proof of Concept

In a new business where a lot of things are unpredictable, a startup proof of…

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Enterprise Operating Model, Platform Adoption & Governance
How to Streamline Strategic Planning in Jira Align – Part 1

Strategic planning is essential for companies to align on priorities, establish goals, and measure performance.…

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Service Management
What to Consider When Moving Your CMDB Into Jira Service Management Cloud

Migration of a Configuration Management Database (CMDB) from on-prem architecture to Jira Service Management (JSM)…

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Agile & DevOps
SAFe 6.0 Deep Dive – Flow Metrics (Part 2 of 2)

To quickly summarize Part One of this two-part series, we are looking into the recently…

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