Revolutionizing PayPal: The Largest Atlassian Cloud Migration in History
PayPal, a global leader in online payments, faced significant challenges with their existing infrastructure, which…
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Service Management
What is ESM? Understanding Enterprise Service Management for Your Business
According to the Service Desk Institute, 68% of organizations had implemented Enterprise Service Management (ESM)…
Agile & DevOps
4 Industries That Have Benefited From the Lean-Agile Methodology
In today’s fast-paced and highly competitive business environment, teams increasingly emphasize efficiency, productivity, and customer…
Learning
“I Know Kung Fu” – the Power of Just-in-Time Learning
There’s a scene in the movie The Matrix. Trinity and Neo are on the top…
Platform Adoption & Governance
Cprime and Asana: Building a Bridge of Agility Using Work Management Software
Talent shortages, budget constraints, and a constantly changing market highlight the need for agility across…
Service Management
Jira Service Management Best Practices: Tips for Optimizing Service Desk Operations
Atlassian’s Jira Service Management (JSM) is a widely used IT service management (ITSM) and Enterprise…
Service Management
ITIL & ITSM Using Jira Service Management
The IT Infrastructure Library (ITIL) framework provides a series of best practices to help businesses…
Agile & DevOps
What’s New in SAFe® 6.0 and Why Does it Matter?
Since 2011, the Scaled Agile Framework® (SAFe®) has helped companies large and small organize and…
Service Management
How Jira Service Management Enables Agile ITSM
If you work in a fast-paced business environment, you know how important it is to…
Agile & DevOps
Develop a Winning Epic Hypothesis Statement that Captivates Stakeholders
Developed in 2011, the Scaled Agile Framework®, or SAFe, expanded on the traditional Agile manifesto…
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