Certified Technical Program Manager

Gain the expertise to lead large-scale technology programs with confidence. Learn advanced strategies, tools, and best practices from industry leaders. Earn a certification that validates your skills and boosts your career.

Overview

The Technical Program Manager course is intended for individuals looking for a career progression in the field of creative, technical problem solving, iterative value delivery, leading without managing and dealing with an ever-changing landscape of a technology program. An intensive, hands-on training program designed to equip participants with the skills and knowledge necessary to excel in technical program management roles. This bootcamp covers the fundamentals of technical program management, including project management methodologies, technical acumen, leadership, communication, and stakeholder management. Participants will engage in practical exercises, real world case studies, and collaborative projects to develop their competencies and earn a certification upon successful completion. In this course, we will cover the overall lifecycle of a program including detailed both high level and low-level technical system design, what challenges to expect and how to tactfully overcome them. At the end of this certification course, you will be able to design and lead the execution of highly scalable, extensible, analytical, microservice oriented, data driven programs in a strategic, goals-oriented manner.

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Full course details

Course outline

Section 1: Introduction to Technical Program Management

  • What is Program Management
  • What is different about Technical Program Management
  • Brief History of Technical Program Management
  • Technical Program Structure → Organizational overview, Team Structure, Roles &
  • Responsibilities
  • Role of a Technical Program Manager → Technical vs Non-Technical Orgs
  • Domain Oriented Technical Program Managers (Infrastructure, EBI, Ops, Cyber Security,
  • Mobile, Web, Backend etc.)
  • Team Exercise – Skills for Successful Technical Program Management

Section 2: Technology in Technical Program Management

  • Technical Capabilities of a TPM
  • Fundamentals of High-Level System Design → Scaling (Vertical vs. Horizontal) Processing
  • & Pre-processing, Queuing, Caching, Decoupling, Microservices, Load Balancing, Logging
  • & Metrics, noSQL, Sharding etc.
  • Low Level Design → Object Oriented Design, Design Patterns, Core Classes & Objects,
  • Relationships, Methods etc.
  • Building Large Scale Distributed Systems
  • Technical Goals in a Program Lifecycle
  • Team Exercise – Technical System Design Case Study

Section 3: Program Initiation (Requirements & Design)

  • Problem Statement – Defining the Program Vision
  • Pitfalls of Requirements (Agile & Waterfall) → Waterfall Too Much, Agile Too Little
  • User-Centric Functional & Non-Functional Requirements
  • Intrinsic & Extrinsic Technical Requirements & Architecture Design
  • Three Ts of Program Planning → Team, Technology & Time (TTT)
  • Scope Management & Common Program Mishaps
  • Theory of Estimation → Relative & Absolute
  • Political Management & Planning → Organizational Limitations,
  • Cadence & Artifacts Delivery Set-up
  • Team Exercise – Initiation of a Technical Program in a Non-Technical, Political Landscape

Section 4: Technical Program Execution

  • Agile Sprints Execution
  • Effective Communication within a Technical Program
  • Measuring Team Performance & Technical Progress
  • Responding to Program Management Bureaucracy
  • Program Execution Pitfalls – DSU Fails, No Retros, No POs, No Testing in Sprints, Backlog
  • Readiness, Vendor Management, Resource Sharing etc.
  • Management of Technical Debt
  • Technical Deployment Patterns, Roll-out & Release Management – Blue Green
  • Deployments, Dark Launches, A/B Testing, Canary Releases, Feature Flags etc.
  • Leading a DevOps, DevSecOps & Site Reliability Engineering Model
  • Gaining Business Intelligence – Telemetry, TDD, HDD, Logging, Monitoring
  • Team Exercise – Creation of a Robust Execution Structure across the SDLC

Section 5: Program Control & Reporting

  • Controlling & Reporting at Different Levels of a Program – Team vs Line Management vs
  • Senior Leadership
  • Technical Metrics Gathering & Reporting – Code Coverage, Automation, Deployment
  • Frequency, MTTR etc.
  • People Performance & Program Management Metrics Reporting – Statuses, RAG etc.
  • Reporting Frequency & Audience
  • Strategic & Political Escalation
  • Scaling, Expanding & Distributing the Technical Solution across the Organization
  • Team Exercise – Metrics & Reporting at All Levels of a Program

Section 6: Case Study Program

  • Technical Program Management Simulation
  • Team Exercise – Designing a modern application microservice from initiation to technical
  • execution, communication and reporting while dealing with challenges
Audience / prerequisites

This certification course is appropriate for anyone in the field of or aspiring to be a Technical Program Manager, including:

  • Project managers
  • Program managers
  • Customer service leaders
  • Technical leaders
  • Engineers
  • Engineering managers
  • Product owners
  • Product managers
  • Networking leaders
  • Technical project leads
In this class you will learn how to
  • Understand the role and responsibilities of a Technical Program Manager (TPM).
  • Apply project management methodologies to aid organizations deliver products and
  • services with increased efficiency
  • Importance of “technology” in the technical program manager role
  • Communicate effectively with technical and non-technical stakeholders.
  • Lead cross-functional teams and drive project execution.
  • Identify and mitigate risks in technical projects.
  • Utilize tools and technologies commonly used in technical program management.
  • Implement best practices for delivering high-quality technical solutions on time and
  • within budget.
  • Foster a culture of collaboration, innovation, and continuous improvement.

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