Part 1: Welcome and Introductions

Summary: General logistics for the class

Topics covered:

1. Housekeeping
2. Course Objectives
3. Introductions
4. Instructor Bio
5. Agenda
6. Kanban Parking Lot

Part 2: The Case for Change

Summary: Gain an overall understanding of the basic principles, and benefits of Kanban along with how it differs from other development methodologies. Review similar methodologies practiced in organizations today. Show how it differs from Scrum as an example.

Topics Covered:

1. What is Lean
2. What is Agile
3. What is Kanban
4. Why Kanban
5. How Kanban differs from other methodologies
6. Difference from Scrum
7. Kanban Team and Roles

Objectives from Summary:

1. Benefits of Kanban
2. How Kanban differs from other Agile methodologies

Part 3: Kanban Overview and Concepts

Summary: Learn the foundation of Kanban concepts, properties, and terminology. Understand the philosophy behind the Kanban framework and how it originated.

Topics Covered:

1. Kanban's 5 Core Properties
2. Kanban Emergent Behaviors
3. General Concepts at High Level

Objectives from Summary:

1. Kanban Origins and Evolution
2. The Kanban Concepts, Principles, and Terminology
3. Understand the Kanban Core Principles

Part 4: Implementing Kanban

Sumamry: The best way to understand Kanban is to go through the process of implementing it. This section goes through the various techniques and ceremonies associated with Kanban.

Topics Covered:

1. Work Item Types
2. Card Walls
3. Workflow
4. Queues and Buffers
5. Cadences
6. Work-In-Progress
7. Bottlenecks
8. Issues and Blocked Items

Objectives from Summary:

1. Visualization of Work
2. How to Set Up a Card Wall
3. Setting Work-In-Process
4. Limiting Work-In-Process
5. Analyzing the Flow of Work
6. Learn to Build Visualization Methods like a Kanban Board
7. Understand Implementation Approaches
8. How to use Work Item Types
9. Setting Input and Output Limits

Part 5: Metrics and Reporting

Summary: Kanban needs to report slightly different metrics than traditional or Agile project management. Understand how metrics and reporting differs in Kanban.

Topics Covered:

1. Metrics Overview
2. Tracking Work-In-Process
3. Cumulative Flow Diagram
4. Lead Time
5. Trends
6. Throughput

Objectives from Summary:

1. Kanban Metrics and Management Reporting
2. How to use Metrics and Tracking Methods
3. How to Optimize the Flow of Work

Part 6: Scaling Kanban

Summary: Applying Kanban techniques to other types of efforts. How to track requirements, decouple work, and leverage the Minimal Marketable Release.

Topics Covered:

1. Scaling Kanban for Different Size Efforts
2. Minimal Marketable Release
3. Two-Tiered Card Walls
4. Swim Lanes

Objectives from Summary:

1. Understand Considerations for Scaling Kanban
2. Learn how Kanban is used by Software Development Teams
3. Using the Minimum Marketable Release to Break Work Down

Part 7: Improvements

Summary: Learn how to recognize opportunities for improvement in your Kanban system and what to do about them.

Topics Covered:

1. Three Types of Improvement Opportunities
2. Estimations
3. Class of Service
4. Service Level Agreements
5. Policies
6. Issue Management and Escalation Policies

Objectives from Summary:

1. Optimizing Your Kanban System
2. Practices to Improve Kanban Team Performance
3. Understand Service Level Ageements

Part 8: Kanban Change Initiative

Summary: Understand the cultural change components of Kanban. Understand the goals behind the Kanban approach to change.

Topics Covered:

1. Kaizen Culture
2. Kaizen Mindset
3. Agile Leadership
4. Servant Leader
5. Kotter's Model

Objectives from Summary:

1. Continuous Improvement Culture
2. Learn the Role of Continuous Improvement

Part 9: Summary

Summary: Summarize key takeaways.

Topics Covered:

1. Review Key Takeaways
2. Review Kanban Objectives Board
3. Survey Information

Exercises

Summary: In-class exercises help to reinforce the fundamental principles of Kanban and the techniques that will increase its effectiveness. With our exercises, you will learn ways to leverage Kanban and lead your project to success.

Topics Covered:

1. Review Kanban Emergent Behaviors
2. Building a Kanban Board
3. Documenting a Work Flow
4. Change a Workflow into a Kanban System
5. Kanban Simulation

Videos

1. Kanban Pronunciation
2. High Performing Tree
3. Building a Kanban Board
4. Six Sigma Career Day
5. Changing the World

This is an immersion course and the intent is to engage in the practices every team will employ, this course is recommended for all team members responsible for delivering outstanding software. That includes, but is not limited to, the following roles:

• Business Analyst
• Technical Analyst
• Project Manager
• Software Engineer/Programmer
• Development Manager
• Product Manager
• Product Analyst
• Tester
• QA Engineer
• Documentation Specialist

This Kanban training Workshop is a perfect place for cross-functional teams to familiarize themselves with Kanban and learn the basics of how to function as an Agile team. It's also a wonderful springboard for team building & learning. We invite you to bring your team and a team project to work on in class.

• Kanban origins, evolution, and benefits
• Kanban concepts, principles, and terminology
• Visualization of Work
• Limiting Work-In-Process
• Analyzing the Flow of Work
• Optimizing your Kanban system
• Continuous improvement culture
• Common misunderstandings and pitfalls of Kanban
• Experiments and analysis to improve team performance
• Kanban Metrics and Management Reporting