SAFe® Advanced Facilitator: Conflict & Collaboration

Develop advanced facilitation skills to navigate conflict and foster collaboration within SAFe implementations.

Overview

This SAFe Micro-credential Course - Advanced Facilitator: Conflict & Collaboration empowers enterprises and teams implementing SAFe with the essential skills and techniques for effectively navigating conflict and promoting collaborative decision-making. It is a part of our Advanced Facilitator series of SAFe Micro-credential courses.

Through immersive facilitated sessions, participants will explore the sources of conflict, learn strategies for managing conflict resolution, and practice tools and techniques to enhance collaboration within their organizations.

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Full course details

Course outline

Understanding Conflict in Agile Environments

    • Sources and impact of conflict in SAFe teams
    • Identifying conflict triggers and escalation points

Conflict Resolution Strategies

    • Techniques for managing and resolving conflicts effectively
    • Mediation and facilitation approaches for SAFe teams

Collaboration and Decision-Making in SAFe

    • Tools to foster collaboration across Agile Release Trains (ARTs)
    • Frameworks for structured decision-making

Interactive Learning and Real-World Application

    • Engaging discussions, real-world scenarios, and hands-on exercises
    • Application of SAFe-specific conflict resolution strategies

Audience / prerequisites

No formal prerequisites, but familiarity with SAFe and agile practices is beneficial.

Ideal for all agilists from beginner Scrum Master/Team Coaches to experienced SPCTs.

In this class you will learn how to
  • Practical strategies to address conflict challenges within SAFe environments
  • Techniques for fostering effective collaboration across Agile teams
  • Conflict analysis and resolution frameworks tailored for SAFe implementations
  • Hands-on experience with real-world scenarios and decision-making models

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