Part 1: Introduction        

1. DevOps Defined
2. High-Performance IT Organizations
3. Core Chronic Conflict
4. Exercise: Pain Points
5. Business Value of DevOps
6. Where DevOps Came From
   1. W Edwards Deming & Total Quality Management
   2. The Lean Movement & Toyota Production System
   3. The Agile Development & Infrastructure Movements
   4. Exercise: Agile Infrastructure
   5. The Continuous Delivery Movement
7. IT Service management & DevOps
8. End Goals of DevOps & CALMS

Part 2: Maturing a DevOps Practice in the Enterprise       

1. DevOps & Organizational Culture
2. Two Patterns You Can Follow
3. The Involvement Principle
   1. Information Security Principles
4. Exercise: The Involvement Principle
5. Scaling DevOps in the Enterprise

Part 3: The DevOps Journey – The Three Ways

The First Way: Optimize Flow

1. Principles of Flow
2. Infrastructure As Code
3. Infrastructure Configuration Mgmt & Tools
4. Deployment Pipeline & Tools
5. Shared Version Control & Tools
6. Build Quality In
7. Containerization
8. SOA and Microservices
9. Exercise: Optimizing Flow

The Second Way: Amplify Feedback

1. Principles of Feedback
2. Telemetry Principles
3. System Monitoring Tools
4. Log Aggregation & Tools
5. Use Telemetry to Anticipate Problems
6. Feedback For Safe Deployment of Code
7. Hypothesis-Driven Development
8. Exercise: Amplifying Feedback

The Third Way: Continual Learning & Experimentation

1. Learning Culture
2. Innovation Culture
3. Exercise: Learning & Innovation Culture

Part 4: Course Conclusion   

1. Q & A

This course is designed for anyone interested in learning more about DevOps. There are no prerequisites, but a general knowledge of Agile is helpful.

Professionals who find this course valuable include:

• Software Managers and Directors
• CIOs, CTOs and IT Executives
• Operations Managers
• QA/Test Managers
• Project Managers
• Release and Configuration Managers
• Developers and Application Team Leads
• ScrumMasters
• Product Owners and Managers

• Discover what DevOps is and is not
• Learn how other organizations are using DevOps concepts to gain a competitive advantage
• Understand tools that help you automate processes
• Learn tips and techniques for changing your culture to support DevOps
• Understand why DevOps is important and why high-performing IT organizations are rushing to implement DevOps concepts
• Review published industry statistics to understand exactly how companies are achieving DevOps success
• Optimize, rethink, and re-engineer your IT processes to deliver value to your customers faster than ever
• Take Agile to the next level – end to end processes with all IT groups
• Focus on metrics that coincide with organizational goals