Revolutionizing PayPal: The Largest Atlassian Cloud Migration in History
PayPal, a global leader in online payments, faced significant challenges with their existing infrastructure, which…
Outcomes, not theories
See how leading enterprises are accelerating growth, reducing friction, and scaling performance with our solutions.
Browse what’s new
Topics
All Case Studies
Agile & DevOps
AI Transformation
AI-Ready Foundations
Customer Experience (CX)
Data, Integration & Governance
Employee Experience (EX)
Enterprise Architecture
Enterprise Operating Model
Financial Optimization / TBM / FinOps
Learning
Organizational Change & Culture
Platform Adoption & Governance
Service Management
Strategic Portfolio Management (SPM)
Platform Adoption & Governance, Service Management
By Yash Sutrave
Case Study: HR transformation for 23,000 employees with ServiceNow HRSD
A public safety agency modernized workplace operations with ServiceNow WSD, reducing manual work by 70% and improving visibility across 500+ facilities
By Yash Sutrave
Platform Adoption & Governance, Service Management
By Yash Sutrave
Case Study: Public safety operations modernization with ServiceNow WSD
A public safety agency modernized workplace operations with ServiceNow WSD, reducing manual work by 70% and improving visibility across 500+ facilities
By Yash Sutrave
Platform Adoption & Governance, Service Management
By Yash Sutrave
Case Study: Modern HR transformation with ServiceNow HRSD for a leading U.S. health system
A leading U.S. health system modernized HR with ServiceNow HRSD and human-first AI, creating a more efficient, connected employee experience.
By Yash Sutrave
Platform Adoption & Governance, Service Management
By Jason Francis
Case Study: Atlassian consolidation for a global healthcare company
See how a global healthcare company used Atlassian consolidation to unify software delivery and IT support, align ITSM with ITIL, and improve visibility across teams.
By Jason Francis
Service Management
By Elizabeth Walsh
Behavioral health leader accelerates IT service delivery with a modern ServiceNow ITSM foundation
When legacy ITSM limits growth and visibility This U.S.-based behavioral health and foster care leader, a 5,000-employee healthcare organization,…
By Elizabeth Walsh
Service Management
By Elizabeth Walsh
How ServiceNow HRSD Helped California DMV Reimagine Workforce Efficiency
Modernizing the backbone of California’s workforce The California DMV’s Field Operations Division manages one of…
By Elizabeth Walsh
Service Management
By Yash Sutrave
Millions in Forecast Savings and a Whole New Way to Delight Customers at This Tech Giant: ITSM Using Jira Service Management
The Client Over the course of four decades, this tech pioneer has grown steadily into…
By Yash Sutrave
Service Management
By Yash Sutrave
Cprime Leads Jira Service Management Customization for Global Lifestyle Retail Brand
The Client A multinational lifestyle retailer with a presence in North America, Europe, and the…
By Yash Sutrave