Lesson 1 – Change Agent: Guiding Your Organization to True AI Success
Focus: Orientation and foundational mindset
Key topics:
- Course logistics, setup, and tools (Companion app, BYO-LLM)
- Working agreements and safety: Be present, not perfect
- Core skillset of an AI-Native Change Agent
- AI Fluency
- Value Maximization
- AI-Powered Facilitation
- Solution Lifecycle mastery
- Course outcome: move projects beyond the “POC graveyard,” guide AI adoption, and amplify organizational impact
Lesson 2 – Advancing AI Fluency
Focus: Translate AI concepts into business language
You will learn to:
- Translate technical AI trade-offs into business value
- Differentiate core AI solution patterns:
- Off-the-shelf vs. Custom build
- Retrieval-Augmented Generation (RAG)
- Fine-Tuning
- AI Agents
- Evaluate feasibility with filters and risk lenses
- Identify technical and process red flags
- Discussion: What gets lost in translation between business and technical teams?
Lesson 3 – Value Maximization
Focus: Unlock hidden value in existing AI assets
You will learn to:
- Audit AI tools already in use
- Activate underused capabilities by tracking AI evolution
- Optimize to improve efficiency and ROI
- Centralize best practices to scale success and prevent redundancy
- Concepts introduced:
- Audit → Activate → Optimize → Centralize framework
- The 7 AI-Native Success Factors
- When to build POCs vs. full solutions
Lesson 4 – AI-Powered Facilitation
Focus: Align people and resolve friction in AI initiatives
You will learn to:
- Recognize stakeholder goals and fears
- Use AI to generate powerful questions and manage conflict
- Build psychological safety and constructive dialogue
- Guide meetings with focus and clarity
- WIIFM: Learn to keep initiatives moving forward when teams stall or disagree.
Lesson 5 – Sense & Discover
Focus: The first phase of the AI-Native Solution Lifecycle
You will learn to:
- Identify and analyze key stakeholders
- Uncover hidden risks and opportunities
- Apply AI-assisted discovery to find the real business problem
- Create a living AI-Native Solution Charter
- Outcome: Get the right people focused on the right AI problem using AI as your discovery partner.
Lesson 6 – Design the Solution
Focus: Building the AI-Native Value Blueprint
Key components:
- Value Proposal – The why: define success and outcomes
- AI Solution – The what: approach and interaction design
- Data Strategy – The fuel: sourcing, securing, managing data
- Production Operations – The path to production: maintaining and scaling
- Risk & Compliance – The guardrails: responsible AI and governance
- Viability Assessment – The payoff: ROI and adoption readiness
Lesson 7 – Deliver the Solution
Focus: Execution and continuous learning
You will learn to:
- Build resilient, adaptive AI roadmaps
- Maintain momentum and remove blockers
- Apply agile learning cycles for rapid iteration
- Measure value and ensure readiness for deployment
- Outcome: Confidently guide your team through AI implementation to successful launch.
Lesson 8 – Tell the Story
Focus: Amplifying success with AI-powered storytelling
You will learn to:
- Identify impactful success stories within your organization
- Use AI tools to adapt and scale those stories
- Create narratives that inspire enterprise-wide adoption
- Discussion: Why do successful AI pilots stay trapped in silos?
- Outcome: Transform one AI win into a company-wide success story.
Lesson 9 – Expanding Your Impact
Focus: Career and organizational growth
You will learn to:
- Create a personal roadmap as an AI-Native Change Agent
- Align your learning and certification goals
- Apply course tools in real projects
- Facilitate AI-Native Value Process end-to-end
- Phases of Impact:
- Foundation & Opportunity Identification – Audit readiness, find AI opportunities
- Propose & Prepare – Build business case and solution charter
- Deliver & Scale – Lead implementation and storytelling to amplify success