An efficient incident management process is critical for keeping your customers happy by ensuring that…
Improve your agility by moving towards automation and streamlined processes between your IT and dev teams. ITSM with Jira Service Management (JSM) can help optimize your processes and significantly reduce manual touch points, while change management minimizes risks and disruptions to your IT services.
In the first part of this series, we cover change management with Jira Service Management in depth. Join our ITIL-certified experts to learn how to manage changes to your software or infrastructure using Jira Service Management so that you accurately understand the impact and scope of changes up and downstream.
- How to get started with change management
- A demo of change management features in JSM
- Change management best practices and tips
Head of Atlassian Center of Excellence, Cprime
Atlassian Solutions Architect & Client Success Lead, Cprime
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