Course Taxonomy: Enterprise & Product Agility

SAFe® AI-Native Change Agent

Posted on October 29, 2025 by -

Lesson 1 – Change Agent: Guiding Your Organization to True AI Success

Focus: Orientation and foundational mindset

Key topics:

  • Course logistics, setup, and tools (Companion app, BYO-LLM)
  • Working agreements and safety: Be present, not perfect
  • Core skillset of an AI-Native Change Agent
    • AI Fluency
    • Value Maximization
    • AI-Powered Facilitation
    • Solution Lifecycle mastery
  • Course outcome: move projects beyond the “POC graveyard,” guide AI adoption, and amplify organizational impact

Lesson 2 – Advancing AI Fluency

Focus: Translate AI concepts into business language

You will learn to:

  • Translate technical AI trade-offs into business value
  • Differentiate core AI solution patterns:
    • Off-the-shelf vs. Custom build
    • Retrieval-Augmented Generation (RAG)
    • Fine-Tuning
    • AI Agents
  • Evaluate feasibility with filters and risk lenses
  • Identify technical and process red flags
  • Discussion: What gets lost in translation between business and technical teams?

Lesson 3 – Value Maximization

Focus: Unlock hidden value in existing AI assets

You will learn to:

  • Audit AI tools already in use
  • Activate underused capabilities by tracking AI evolution
  • Optimize to improve efficiency and ROI
  • Centralize best practices to scale success and prevent redundancy
  • Concepts introduced:
  • Audit → Activate → Optimize → Centralize framework
  • The 7 AI-Native Success Factors
  • When to build POCs vs. full solutions

Lesson 4 – AI-Powered Facilitation

Focus: Align people and resolve friction in AI initiatives

You will learn to:

  • Recognize stakeholder goals and fears
  • Use AI to generate powerful questions and manage conflict
  • Build psychological safety and constructive dialogue
  • Guide meetings with focus and clarity
  • WIIFM: Learn to keep initiatives moving forward when teams stall or disagree.

Lesson 5 – Sense & Discover

Focus: The first phase of the AI-Native Solution Lifecycle

You will learn to:

  • Identify and analyze key stakeholders
  • Uncover hidden risks and opportunities
  • Apply AI-assisted discovery to find the real business problem
  • Create a living AI-Native Solution Charter
  • Outcome: Get the right people focused on the right AI problem using AI as your discovery partner.

Lesson 6 – Design the Solution

Focus: Building the AI-Native Value Blueprint

Key components:

  • Value Proposal – The why: define success and outcomes
  • AI Solution – The what: approach and interaction design
  • Data Strategy – The fuel: sourcing, securing, managing data
  • Production Operations – The path to production: maintaining and scaling
  • Risk & Compliance – The guardrails: responsible AI and governance
  • Viability Assessment – The payoff: ROI and adoption readiness

Lesson 7 – Deliver the Solution

Focus: Execution and continuous learning

You will learn to:

  • Build resilient, adaptive AI roadmaps
  • Maintain momentum and remove blockers
  • Apply agile learning cycles for rapid iteration
  • Measure value and ensure readiness for deployment
  • Outcome: Confidently guide your team through AI implementation to successful launch.

Lesson 8 – Tell the Story

Focus: Amplifying success with AI-powered storytelling

You will learn to:

  • Identify impactful success stories within your organization
  • Use AI tools to adapt and scale those stories
  • Create narratives that inspire enterprise-wide adoption
  • Discussion: Why do successful AI pilots stay trapped in silos?
  • Outcome: Transform one AI win into a company-wide success story.

Lesson 9 – Expanding Your Impact

Focus: Career and organizational growth

You will learn to:

  • Create a personal roadmap as an AI-Native Change Agent
  • Align your learning and certification goals
  • Apply course tools in real projects
  • Facilitate AI-Native Value Process end-to-end
  • Phases of Impact:
  1. Foundation & Opportunity Identification – Audit readiness, find AI opportunities
  2. Propose & Prepare – Build business case and solution charter
  3. Deliver & Scale – Lead implementation and storytelling to amplify success

Advanced Scrum Master Certification Path (ASM)

Posted on October 29, 2025 by -

Throughout this blended learning pathway, learners will complete various activities to practice and apply knowledge, and the Learning Lab will cumulatively assess all skills gained. Those who complete all required elements will be eligible for the Advanced Scrum Master certification:

• Advanced Facilitator: Conflict and Collaboration

   • Self Paced Learning(2 hours)

   • Facilitated Workshop(4hours)

 • SAFe Skills(Self Paced)

   • Measuring Team and ART Flow( 1hour)

   • Accelerating Team Flow (1 hour) 

   • Cultivating High performing Teams(1 hour) 

 • 4 hour learning Lab

Professional Scrum with Kanban (PSK I)

Posted on July 23, 2025 by -

Part 1:

  • Introduction

Part 2:

  • Using Scrum and Kanban Together

Part 3:

  • Optimize your Workflows by Adding Kanban

Part 4:

  • Visualizing the Sprint Backlog workflow on a Kanban board
  • Limiting Work in Progress (WIP)
  • Actively managing work items in progress
  • Continually inspecting and adapting the way the team uses flow optimization

Part 5:

  • Recap on how these methods improve transparency, collaboration, and self-management

Certified Technical Program Manager

Posted on June 25, 2025 by -

Section 1: Introduction to Technical Program Management

  • What is Program Management
  • What is different about Technical Program Management
  • Brief History of Technical Program Management
  • Technical Program Structure → Organizational overview, Team Structure, Roles &
  • Responsibilities
  • Role of a Technical Program Manager → Technical vs Non-Technical Orgs
  • Domain Oriented Technical Program Managers (Infrastructure, EBI, Ops, Cyber Security,
  • Mobile, Web, Backend etc.)
  • Team Exercise – Skills for Successful Technical Program Management

Section 2: Technology in Technical Program Management

  • Technical Capabilities of a TPM
  • Fundamentals of High-Level System Design → Scaling (Vertical vs. Horizontal) Processing
  • & Pre-processing, Queuing, Caching, Decoupling, Microservices, Load Balancing, Logging
  • & Metrics, noSQL, Sharding etc.
  • Low Level Design → Object Oriented Design, Design Patterns, Core Classes & Objects,
  • Relationships, Methods etc.
  • Building Large Scale Distributed Systems
  • Technical Goals in a Program Lifecycle
  • Team Exercise – Technical System Design Case Study

Section 3: Program Initiation (Requirements & Design)

  • Problem Statement – Defining the Program Vision
  • Pitfalls of Requirements (Agile & Waterfall) → Waterfall Too Much, Agile Too Little
  • User-Centric Functional & Non-Functional Requirements
  • Intrinsic & Extrinsic Technical Requirements & Architecture Design
  • Three Ts of Program Planning → Team, Technology & Time (TTT)
  • Scope Management & Common Program Mishaps
  • Theory of Estimation → Relative & Absolute
  • Political Management & Planning → Organizational Limitations,
  • Cadence & Artifacts Delivery Set-up
  • Team Exercise – Initiation of a Technical Program in a Non-Technical, Political Landscape

Section 4: Technical Program Execution

  • Agile Sprints Execution
  • Effective Communication within a Technical Program
  • Measuring Team Performance & Technical Progress
  • Responding to Program Management Bureaucracy
  • Program Execution Pitfalls – DSU Fails, No Retros, No POs, No Testing in Sprints, Backlog
  • Readiness, Vendor Management, Resource Sharing etc.
  • Management of Technical Debt
  • Technical Deployment Patterns, Roll-out & Release Management – Blue Green
  • Deployments, Dark Launches, A/B Testing, Canary Releases, Feature Flags etc.
  • Leading a DevOps, DevSecOps & Site Reliability Engineering Model
  • Gaining Business Intelligence – Telemetry, TDD, HDD, Logging, Monitoring
  • Team Exercise – Creation of a Robust Execution Structure across the SDLC

Section 5: Program Control & Reporting

  • Controlling & Reporting at Different Levels of a Program – Team vs Line Management vs
  • Senior Leadership
  • Technical Metrics Gathering & Reporting – Code Coverage, Automation, Deployment
  • Frequency, MTTR etc.
  • People Performance & Program Management Metrics Reporting – Statuses, RAG etc.
  • Reporting Frequency & Audience
  • Strategic & Political Escalation
  • Scaling, Expanding & Distributing the Technical Solution across the Organization
  • Team Exercise – Metrics & Reporting at All Levels of a Program

Section 6: Case Study Program

  • Technical Program Management Simulation
  • Team Exercise – Designing a modern application microservice from initiation to technical
  • execution, communication and reporting while dealing with challenges

Strategic Roadmapping Workshop

Posted on June 23, 2025 by -

Part 1: Collaborative Product Framing

  1. Gain a common understanding of the who? what? and why?
  2. Establish goals and success measures for the product/product line and map those to corporate initiatives
  3. Identify the target market segments and design targets
  4. Identify and document market conditions
  5. Discuss and document strengths and constraints that will be leveraged or need mitigation plans

Part 2: Market Segment/Design Target Definition

  1. Prioritize identified target design targets or market segments
  2. Identify design target’s desired goals and outcomes
  3. Define how to measure success in meeting the needs of the design targets
  4. Develop pragmatic personas for 1-2 design targets

Part 3: Visualize Your Candidate Initiatives (Large and Small)

  1. Apply techniques for visualizing our opportunities for solving user problems. It might look like one or more of the following:
    1. Story, opportunity, or value stream mapping
    2. Affinity mapping
    3. Work in progress (WIP) mapping
  2. Discuss balance of market needs, buyer needs, user needs, and product needs (e.g. KLO or technical health)

Part 4: Techniques for Grouping and Sequencing Those Ideas – Affinity Mapping & Customer Journeys

  1. Discover horizontal paths through the experience or other logical groupings
  2. Identify areas with greatest need for minimal viable learning (MVL)
  3. Begin to order or “bucket” initiatives

Part 5: Roadmapping

  1. Relative sizing of initiatives
  2. Sequence based on cost/benefit analysis and release robustness
  3. Identify the MVP and subsequence release timing and form into a roadmap artifact

SAFe® Advanced Facilitator: Value Stream Mapping

Posted on June 23, 2025 by -

Master the Fundamentals of Value Stream Mapping: Understand the core principles and concepts of Value Stream Mapping to identify inefficiencies and streamline processes.

Facilitate Effective Value Stream Workshops: Develop the skills to confidently conduct workshops, engage stakeholders, and guide teams through the Value Stream Mapping process. ​

Identify and Eliminate Waste in Processes: Learn to recognize workflow inefficiencies and apply Lean principles to reduce waste and enhance productivity.

Create Future State Value Stream Maps: Gain the ability to design optimized future state maps that highlight opportunities for process improvement and enhance value delivery. ​

Utilize Data-Driven Decision Making: Leverage metrics and performance data to guide decision-making, ensuring improvements are based on measurable outcomes. ​

Foster Cross-Functional Collaboration: Develop techniques to encourage teamwork and collaboration across departments, ensuring alignment and smooth coordination throughout the value stream.

SAFe® Agile Contracting for Government

Posted on June 20, 2025 by -

Delivering Value in Government

  • Understand the concept of delivering value in a government context.
  • Apply Agile principles to government acquisitions.

Evaluating Effective Agile Contracts

  • Structure contracts that allow for adjustments and reprioritization throughout the product lifecycle.

Vendor Evaluation and Selection

  • Create a plan for evaluating vendors effectively, focusing on capabilities rather than just proposals.

Monitoring Performance

  • Identify key metrics to measure both the transformation and contractor performance in an Agile environment.

Pricing and Contract Types

  • Explore various Agile-friendly contract types.
  • Estimate the cost of an Agile Release Train (ART).

Overcoming Challenges

  • Develop strategies to address common obstacles in Agile acquisitions and contracting.

SAFe® Business Owner Micro-credential

Posted on June 20, 2025 by -

Supercharge Delivery:

  • A fully engaged Business Owner brings clarity of vision, faster decision-making, and unwavering strategic alignment to each Agile Release Train.

Boost ROI:

  • Understand how to focus on the highest-value work, apply lean portfolio principles, and reduce costly rework.

Enhance Collaboration:

  • Learn how to align teams, stakeholders, and portfolios around concrete, shared objectives.

Sustain Momentum:

  • Develop an environment where relentless improvement and innovative thinking become part of your organization’s DNA.

Advanced Certified ScrumMaster® (A-CSM®)

Posted on April 23, 2025 by -

Part 1 – Lean, Agile, and Scrum

  • Show how Scrum is aligned with the Agile Manifesto
  • Know the history of Scrum and Agile
  • Understand the value of other agile approaches
  • Analyze the personality traits of a ScrumMaster
  • Know when transparency inspection and adaptation are not working

Part 2 – Facilitation

  • Know how to recognize divergent and convergent thinking
  • Understand the challenges of integrating multiple perspectives
  • Use facilitative listening
  • Use alternatives to open discussion
  • Know when not to be a facilitator
  • Design a facilitated event
  • Create a working agreement

Part 3 – Coaching and Training

  • Understand the elements of a coaching stance
  • Use coaching techniques
  • Identify improvements to coaching interventions
  • Be able to explain Scrum and its benefits to a stakeholder

Part 4 – Service to the Scrum Team

  • Describe the qualities of a self-managing team
  • Use techniques to enable a team to improve its own effectiveness
  • Know different models for group development
  • Facilitate the creation of a Definition of Done
  • Explain development practices and how they are beneficial

Part 5 – Service to the Product Owner

  • Describe Product vision and Product Goals.
  • Know how to create a Product Goal with the Scrum Team and stakeholders.
  • Create and refine a Product Backlog that supports achieving a Product Goal.

Part 6 – Service to the Organization

  • Understand the organizational impediments that can affect your Scrum team
  • Practice how to resolve organizational impediments

Part 7 – Scaling Scrum

  • Recognize at least two approaches to scaling Scrum.
  • Techniques for visualizing, and reducing dependencies.
  • Benefits of feature teams versus component teams.

Part 8 – Organizational Change

  • Understanding complex systems.
  • Initiating organizational change.

Part 9 – Scrum Mastery

  • How you as a ScrumMaster fulfill the Scrum values
  • Recognize types of conflict
  • Patterns for responding to conflict
  • Effective leadership