Illuminate what moves business

Explore insights, strategies, and stories that sharpen decisions and accelerate enterprise performance.

Articles eBooks Videos Case Studies Events

Browse what’s new

Filter
Enterprise Operating Model
Rethinking the Operating Model for Value

This video explores a new approach to siloed stagnation: a modern enterprise operating model that connects strategy to execution through intelligent orchestration.

Watch Now
Enterprise Operating Model, Financial Optimization / TBM / FinOps
Realigning Finance to New Ways of Working: A Construction Industry Deep Dive

In an industry racing to catch up with digital transformation, many construction firms are still…

Watch Now
Employee Experience (EX)
Navigating Innovation: Clark County

Clark County partnered with INRY to deploy ServiceNow Workplace Service Delivery (WSD), streamlining allocation, enhancing visibility, and establishing a digital foundation for scalable workplace operations.

Learn More
Enterprise Operating Model, Financial Optimization / TBM / FinOps
Cloud Currency: Using FinOps to Fund Innovation

In a world where AI demand is accelerating cloud adoption at breakneck speed, cloud spend…

Watch Now
Customer Experience (CX)
Private Health Management Creates Impactful Patient Experiences with ServiceNow HCLS

About the Customer Private Health Management (PHM) is a personalized healthcare provider focused on delivering…

Learn More
Employee Experience (EX)
SCL Health Elevates the Provider Onboarding Experience

The Mission SCL Health, a $2.8B non-profit healthcare organization with 8 hospitals and over 150…

Learn More
Employee Experience (EX)
Caregivers First: HRSD Delivered 80% Time Back to Patient Care

A leading Idaho healthcare provider stood up a ServiceNow HRSD Employee Service Center in 12 weeks—cutting manual work, boosting HR capacity, and lifting employee satisfaction.

Learn More
Employee Experience (EX)
HR Reboot: Nebraska Methodist Unifies Support with ServiceNow

Nebraska Methodist implemented ServiceNow HRSD to transform HR delivery across hospitals and clinics, enhancing employee satisfaction, streamlining onboarding and transitions, and boosting workforce retention and patient care.

Learn More
AI-Ready Foundations
AI‑Native: The Next Gen Operating Model

Discover the four key pillars—Mindset, Mechanics, Machines, Mediums—that define AI-first enterprises, and how executives are architecting intelligence into every layer of the business .

Watch Now

See our videos

Watch transformation in action with expert panels, product walkthroughs, and real-world stories from the field.

See our events

Join us—virtually or in person—for conversations, connections, and breakthroughs that move transformation forward.

Bright ideas. Real results.

Dive into the thinking behind our boldest moves, sharpest strategies, and most impactful outcomes.

Having the ability to make decisions based on data everyone has access to is a real game-changer.

— Sarah M. Ricardo, VP Enterprise Transformation, Citizens Bank

800

hours saved per quarter on reporting tasks

1200%

increase in data visibility

Cprime's solution cut our budget finalization time by 66% and gave us unprecedented visibility into our technology investments. Their expertise and collaborative approach made the transition seamless

— James Hudson, Business Operations and Efficiency Lead, McGraw Hill

66%

reduction in budget finalization time

Their exceptional collaboration with our team .. has resulted in significantly improved project and resource visibility, and gaining a deeper understanding of the efforts of our teams.

PMO Lead, Wellstar

19%

increase in project yield

16%

decrease in budget overages

Awards & recognition

Strategic partnerships. Trusted delivery. Accolades that validate both.

Learning

See how we enable clients to build capabilities that scale, through training, coaching, and change.

Unleash brilliance.