Resource Type: Ebook

Ebook – Your Path to Execution Excellence with ServiceNow SPM

How ServiceNow SPM powers enterprise agility and strategy execution

Disruption is now the norm. The enterprises thriving in this environment aren’t reacting faster—they’re orchestrating smarter. Strategic Portfolio Management (SPM) has become the new operating system for aligning strategy, funding, and execution in real time.

This exclusive ebook reveals how leading organizations use ServiceNow SPM—guided by INRY, a Cprime Company—to turn strategic intent into measurable outcomes.

You’ll learn how to:

  • Reconnect siloed investments to enterprise priorities for visible, measurable value.
  • Build adaptive systems that evolve with shifting business demands.
  • Integrate financial planning, resource management, and agile delivery in one flow.
  • Apply proven practices from healthcare, government, and retail to accelerate ROI.
  • Use post-implementation adoption strategies that sustain transformation.

Download the ebook to see how modern enterprises are using ServiceNow SPM to transform disruption into a competitive advantage.

AI That Works: A Pragmatic Guide for Service Management Leaders 

Turn everyday service management into an engine of intelligent flow. 

AI is redefining how service teams operate, cutting resolution times by up to 50%, automating 70% of routine requests, and freeing talent for higher-value work. 
But success doesn’t begin with a grand AI strategy. It begins by solving real service challenges: faster triage, continuous coverage, unified knowledge, and actionable insights. 

This practical guide shows how to use Atlassian Jira Service Management and Rovo to: 

  • Automate repetitive requests and reduce backlog
  • Extend coverage without expanding headcount 
  • Surface answers instantly across systems 
  • Predict and prevent recurring issues 
  • Deliver insights leaders can act on without analyst support 

Written for ITSM and service management leaders, this ebook translates AI potential into measurable outcomes you can activate today. 

Ready to see what AI can do for your service organization? 
Fill out the form to get your copy of AI That Works and start building a smarter, more resilient service operation. 

Ebook: The Enterprise Operating Model, powered by TBM

Uncover how a connected operating model—powered by TBM—turns transformation into measurable momentum.

You’ve invested in agile, cloud, and customer experience. But without a connected operating model, even the smartest initiatives stall. Strategy gets stuck. Funding moves slower than the market. Results fall short of expectations.

This executive ebook introduces a new way forward: an enterprise operating model designed to accelerate value flow by linking planning, funding, execution, and measurement in one adaptive system. And at the heart of that system? Technology Business Management (TBM), the value governance engine that makes strategy measurable, spending accountable, and performance visible in real time.

Most enterprises are filled with strong capabilities that simply aren’t working together. The result: stalled momentum, slow adaptation, and wasted investment.

What you’ll discover inside:

  • Why transformation efforts stall, and what actually unlocks enterprise ROI
  • How TBM powers smarter decisions, faster funding, and measurable results
  • The three-layer operating model that aligns your teams, systems, and investments
  • Examples of how leading enterprises orchestrate execution at scale

If you’re looking to move faster, lead smarter, and drive growth with confidence, this model is built for you.

Rewire Your Portfolio. Orchestrate Intelligence. Scale Impact. 

Discover how AI‑augmented Lean Portfolio Management transforms strategy into measurable results across your enterprise. Enterprises today face a new portfolio imperative—speed, precision, and adaptability at scale. Traditional portfolio management struggles to keep pace. This white paper explores how AI‑augmented LPM reshapes the portfolio into a living system that senses change, predicts outcomes, and orchestrates work in real time. 

Inside, You’ll Learn How To: 

• Identify misaligned investments and reallocate funding with confidence 

• Shift from static annual planning to real-time orchestration 

• Build the foundations for an AI‑first operating model using a five‑stage maturity framework 

• Amplify human leadership by pairing foresight with intelligent execution 

Building an AI Enabled Tech Stack with Atlassian

This guide shows how to build AI maturity with Atlassian’s Rovo, moving from quick-win use cases to enterprise-wide intelligence. It outlines a phased approach—starting small, expanding through smart integrations, and embedding AI into everyday operations—while ensuring governance, security, and team adoption for long-term impact.

3 Key Takeaways:

  1. Begin with focused, high-value AI use cases to prove ROI quickly.

  2. Scale results by integrating AI across your full tech stack.

  3. Sustain success with clean data, strong governance, and skilled teams.

5 Critical Decision Points for AI Adoption with AI-Powered Tools from Atlassian

Don’t waste this opportunity!

Unlock the secrets to AI transformation success in Atlassian with this essential guide that reveals the five game-changing decision points every forward-thinking organization needs to master.

Discover how industry leaders are leveraging Atlassian Rovo and AI-ready ecosystem to drive 40% higher productivity, 70% faster decision-making, and revolutionary business outcomes that leave competitors behind.

Download your copy of 5 Critical Decision Points for AI Adoption with AI-Powered Tools from Atlassian now!

Lead with Intelligence. Operate Without Friction.


The Shift to AI-Native: A New Operating Reality for Enterprise Leaders

AI-native enterprises are scaling faster, adapting smarter, and outperforming the competition.

This white paper reveals how to move beyond digital optimization and architect a business that learns, adapts, and orchestrates in real time.

  • Discover the five stages of AI evolution—plus how to identify where you are now
  • Learn the structural shifts that separate AI-native enterprises from everyone else
  • See how Guided Evolution helps scale AI without disruption
  • Understand the operating model behind real-time intelligence, agent execution, and continuous optimization

“AI-native enterprises orchestrate work across systems and teams. They operate in real time, responding to signals as they emerge. They scale intelligence across the operating model—embedding AI into every function, not just isolated touchpoints.”

Authored by members of the AI Center of Excellence Executive Council, this paper reflects the vision and experience of the leaders driving Cprime’s most ambitious enterprise AI transformations.

Download the executive white paper!

Fill out the form to receive your copy and take the first step toward operating with intelligence.

The AI–First Imperative: Revolutionizing Customer Engagement in the AI Age

AI-first leaders are architecting experiences that adapt in real time.

Campaigns, segments, and static cycles no longer deliver the speed or relevance customers expect. Customer engagement now demands continuous orchestration, powered by AI agents that act, learn, and optimize on their own.

This white paper maps the path forward for executives who are ready to scale personalization, speed up decision-making, and unlock value across every customer touchpoint.

“AI agents are already researching, scripting, designing, deploying, and refining, with minimal human input.”

Inside, you’ll learn how to:

  • Activate agentic AI to elevate experience across the full journey
  • Orchestrate content, data, and systems into intelligent customer flows
  • Rewire engagement models for speed, relevance, and adaptability

“This shift  goes far beyond tools. It’s about rethinking how you create, connect, and deliver.”

AI-first transformation starts at the edge, where your customers are.

Let this be your blueprint for intelligent, always-on engagement.