Revolutionizing PayPal: The Largest Atlassian Cloud Migration in History
PayPal, a global leader in online payments, faced significant challenges with their existing infrastructure, which…
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Enterprise Operating Model, Financial Optimization / TBM / FinOps
Cloud Currency: Using FinOps to Fund Innovation
In a world where AI demand is accelerating cloud adoption at breakneck speed, cloud spend…
Customer Experience (CX)
Private Health Management Creates Impactful Patient Experiences with ServiceNow HCLS
About the Customer Private Health Management (PHM) is a personalized healthcare provider focused on delivering…
Employee Experience (EX)
SCL Health Elevates the Provider Onboarding Experience
The Mission SCL Health, a $2.8B non-profit healthcare organization with 8 hospitals and over 150…
Employee Experience (EX)
Caregivers First: HRSD Delivered 80% Time Back to Patient Care
A leading Idaho healthcare provider stood up a ServiceNow HRSD Employee Service Center in 12 weeks—cutting manual work, boosting HR capacity, and lifting employee satisfaction.
Employee Experience (EX)
HR Reboot: Nebraska Methodist Unifies Support with ServiceNow
Nebraska Methodist implemented ServiceNow HRSD to transform HR delivery across hospitals and clinics, enhancing employee satisfaction, streamlining onboarding and transitions, and boosting workforce retention and patient care.
AI-Ready Foundations
AI‑Native: The Next Gen Operating Model
Discover the four key pillars—Mindset, Mechanics, Machines, Mediums—that define AI-first enterprises, and how executives are architecting intelligence into every layer of the business .
AI Transformation, Enterprise Operating Model
New Ways of Working: Driving Enterprise Transformation in the Digital Era
A leading financial services company has addressed delivery transparency, prioritization alignment, and automated reporting by…
AI Transformation, Enterprise Operating Model
Outlearn. Outmaneuver. Outperform: How to win as an AI Native Enterprise in the VUCA World
In partnership with: In a Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, Business…
Enterprise Architecture, Financial Optimization / TBM / FinOps
INRY and Aon: Driving Market Leadership with ServiceNow Enterprise Architecture for Informed Investment
Market Leadership Through Informed Investment The Mission As a $12B insurance and risk management juggernaut,…
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