The LPM in Practice series returns with an exciting view of Portfolio prioritization and Participatory Budgeting in SAFe organizations. In today’s business climate, organizations are continuously seeking innovative approaches to improve their responsiveness, and overall business outcomes. Lean Portfolio Management (LPM) has emerged as SAFe’s key strategy for achieving these goals. However, traditional funding models pose a challenge to realizing the promise of LPM and SAFe. Participatory budgeting is a collaborative portfolio event for allocating the portfolio budget to its value streams, and it’s adoption is increasing SAFe portfolios.
This panel discussion explores the integration of Participatory Budgeting and SAFe’s new application, SAFe CoFund, to advance LPM and enable focus on the right portfolio investments to achieve the strategy. The panelists feature industry experts from Cprime who have successfully implemented the shift and were the early adopters of CoFund.
Speakers:
Ken France
VP, Enterprise Agility, SAFe Fellow & SPCT
Cprime
Isaac Montgomery
SAFe Fellow & SPCT
Cprime
Neru Obhrai
SAFe SPCT
Cprime
Deema Dajani
SAFe Fellow and Product Manager
Scaled Agile, Inc
As we look to enhance our ways of working and shift from project-based methodologies to product thinking, it’s easy to overlook the technical aspects of this change. Let’s not make that mistake.
In this webinar, Ken Robinson, Technical Coach, and Anne Steiner, Chief Product Coach, delve into the technical aspects of switching from project to product. What does this mean for our engineers, testers, and product teams? Equally important, what does this mean to the health, resilience, and maneuverability of our codebases and environments?
We approach these topics across the following dimensions:
Development – new product development as well as maintenance and enhancements
Testing
Delivery Lifecycle
Lastly, we bring it all together to illustrate how engineering for speed + quality and the concept of “total product ownership” reduces time to market, enhances product quality, and fuels maneuverability.
A Product Owner serves as the bridge between the development team and stakeholders, steering the product’s vision and driving its success. An excellent product owner can elevate the entire product team. But how do you find the right person to take on this vital role?
Hiring external candidates with Product Owner expertise is an option, but many organizations overlook an often easier and more effective opportunity: to train or develop their internal employees for these crucial roles.
Upskilling your existing product professionals can be the most time- and cost-effective option. Plus, they offer in-depth domain knowledge—specific to your unique organization—no outside hire can match.
By the end of the webinar you will know:
How to identify existing employees that have the mindset and institutional knowledge to successfully fill the Product Owner role
How to determine what skills the new Product Owner needs to learn through a focused gap analysis
How to create an environment that encourages continuous learning so that they can grow into the role and help you and your team deliver great products over time
Let’s Talk About _____ with the Cprime SAFe Fellows is an ongoing global webinar panel series with Cprime’s SAFe Fellows and SPCTs that will cover a variety of advanced SAFe topics.
It’s impossible to remain competitive in today’s market without every business unit in your organization fully embracing the tools and ways of working that support speed to market, rapid innovation, and resilience to market conditions that are constantly changing.
That’s why so many organizations have embraced scaled agility using the Scaled Agile Framework® (SAFe®): its logical, scalable approach to complete business agility has proven exceptionally effective—even in the tricky realm of enterprise finance.
In this roundtable discussion, SAFe Fellows, Ken France, Darren Wilmshurst, and Isaac Montgomery, discuss how Finance fits into and supports a SAFe enterprise, and how change agents can partner with Finance to support business agility. You will learn:
How they have helped organizations move from traditional, project-based funding to lean, value stream funding
Tips for navigating a scaled Agile transition and pitfalls to avoid
How financial governance and control is enhanced through lean budgeting
The importance of partnering with Finance early-on and continuously during a transformation
Speakers:
Ken France
VP, Enterprise Agility, SAFe Fellow & SPCT
Cprime
Isaac Montgomery
SAFe Fellow & SPCT
Cprime
Darren Wilmshurst
Director, SAFe Fellow & SPCT
Cprime
Glenn Smith
SAFe Business Agility Consultant and Trainer, SPCT
Cprime
IT service management (ITSM) tools and solutions enable organizations to provide exceptional internal and external services with tightly integrated processes across the broader enterprise. What if you want to take the learnings and benefits of ITSM and integrate them into your non-IT teams?
In this webinar we’ll explore practical ways to use Service Management principles in the context of Finance:
How do non-IT teams leverage ITSM concepts to improve their efficiency?
How can we most effectively triage and resolve common finance requests like budget allocations, policy reviews, and general finance questions?
How can we use service management tools like Jira Service Management (JSM) to manage a finance portal?
In this webinar you will:
Understand how ITSM concepts can boost efficiency in finance teams.
Learn to manage common finance requests using service management principles.
Get hands-on with Jira Service Management (JSM) for managing finance-related tasks.
Gain insights on integrating ITSM tools into existing finance operations.
An optimized ITSM practice using Atlassian Jira Service Management (JSM) has brought tremendous benefits to organizations seeking to cement a customer-centric approach to their service management processes.
In this webinar, we cover the vital topic of customer management. You will learn:
The importance of understanding the customer’s perspective and requirements
How to best use JSM for customer management—from portal design to automation and beyond
How to use JSM to empower your Shift Left—an integrated knowledge base, dynamic forms, intelligent queues, and more
How to measure customer management for reporting and data-driven decision making
Today’s complex technology organizations need to deliver learning at the right time, to the right people, and on the right topic, continuously. A unique concept—Learning Academies—blends on-demand bite-sized self-paced learning, more traditional instructor-led learning, and on-the-job learning through assignments reviewed by a skilled facilitator.
Cprime has been experimenting with this new learning delivery format with some of our most demanding customers, and we’re eager to share what we’ve learned.
Join Cprime to explore the range of learning tools your organization can leverage to equip and empower your people with the latest technology and team practice skills.
You will learn about:
What’s required to future-proof your organization’s learning initiatives
How to get the most bang for your buck by maximizing knowledge retention and application
The value of expert learning help and where to get it to meet your organization’s unique needs
Enterprise Service Management (ESM) is an optimized combination of the right software solution, well-thought-out processes and workflows, and customized automation that effectively supports a customer-centric approach to each service an internal business unit undertakes.
In this three-part webinar series, we will be focusing on those building blocks to provide a well-rounded understanding of ESM and how it can effectively uplevel your internal and external customer service processes.
In Part Three, Putting it All Together: ESM for HR, Finance, Marketing, and More, you will learn:
How an ESM implementation looks in each of the major business units
Why ESM can and should permeate the whole organization… eventually
Examples of successful implementations you can use as models for your own
Speakers:
Sneha Crews
Managing Director for Solutions Engineering, Cprime
Enterprise Service Management (ESM) is an optimized combination of the right software solution, well-thought-out processes and workflows, and customized automation that effectively supports a customer-centric approach to each service an internal business unit undertakes.
In this three-part webinar series, we focus on those building blocks to provide a well-rounded understanding of ESM and how it can effectively uplevel your internal and external customer service processes.
In Part Two, The Keys to Optimal ESM are Automation and Integration, you will learn:
The power of automation to streamline and optimize your ESM practice
Examples of apps, workflows, and integrations that have proven successful
How to map out your own workflows to optimize your unique ESM experience
Speakers:
Sneha Crews
Managing Director for Solutions Engineering, Cprime
An optimized ITSM practice using Atlassian Jira Service Management (JSM) has brought tremendous benefits to organizations seeking to cement a customer-centric approach to their service management processes.
In the first two parts of this webinar series, we discussed an introduction to change management, service catalogs, and CMDB, and how they can all be applied and optimized using JSM. In this third installment, we cover the vital topic of customer management. You will learn:
– The importance of understanding the customer’s perspective and requirements
– How to best use JSM for customer management—from portal design to automation and beyond
– How to use JSM to empower your Shift Left—an integrated knowledge base, dynamic forms, intelligent queues, and more
– How to measure customer management for reporting and data-driven decision making
