Cloud Managed Support

Technical expert support when you need it most

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Expand what’s possible by leveraging our dedicated Technical Admin support to maintain and manage your cloud infrastructure.

Get access to a named expert who will provide ongoing support at the desired capacity

Get functional or technical capabilities based on your unique environment and needs

Our team works closely with customer stakeholders to implement solutions and provide guidance

Applications Errors and Outages

We are on board to help your team effectively troubleshoot any application error or outages that may occur due to configuration issues, incompatibilities, or other causes.

Performance Issues

Our support provides insights into underperforming or slow-to-respond applications. We ensure your tools are running at maximum efficiency, and also make recommendations on optimizations for capacity.


We assess and execute version upgrades as desired. Upgrades are scoped based on the level of effort required, and varies depending on the customer’s installation and configurations.

Cloud expertise that's certified

Watlow Migration: Atlassian Cloud to AWS Hosting

Watlow Migration: Atlassian Cloud to AWS Hosting

About Watlow Watlow designs and manufactures industrial heaters, temperature sensors, controllers, and supporting software as well as assemblies - all of the components of a thermal system. Since 1922, Watlow has served a variety of industries: semiconductor processing, environmental chambers,...

Cprime Cloud vs. Public Cloud vs. On-prem

There are a lot of hosting options out there and at Cprime, we can optimize and support any method you...

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Company Spotlight: Making the Move From On-prem to AWS Cloud

Overview Many organization tout a migration to the Amazon Web Service (AWS) cloud platform as one of their main business/technology...

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AWS Cloud Adoption Framework (Security Perspective)

The Amazon Web Services (AWS) Cloud Adoption Framework1 (CAF) provides guidance for coordinating the different parts of organizations migrating to...

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