Cloud Managed Support
Technical expert support when you need it most
Expand what’s possible by leveraging our dedicated Technical Admin support to maintain and manage your cloud infrastructure.
Get access to a named expert who will provide ongoing support at the desired capacity
Get functional or technical capabilities based on your unique environment and needs
Our team works closely with customer stakeholders to implement solutions and provide guidance
Applications Errors and Outages
We are on board to help your team effectively troubleshoot any application error or outages that may occur due to configuration issues, incompatibilities, or other causes.
Our support provides insights into underperforming or slow-to-respond applications. We ensure your tools are running at maximum efficiency, and also make recommendations on optimizations for capacity.
We assess and execute version upgrades as desired. Upgrades are scoped based on the level of effort required, and varies depending on the customer’s installation and configurations.
Cloud expertise that’s certified
Watlow Migration: Atlassian Cloud to AWS Hosting
About Watlow Watlow designs and manufactures industrial heaters, temperature sensors, controllers, and supporting software as well as assemblies – all…
Cprime Cloud vs. Public Cloud vs. On-prem
There are a lot of hosting options out there and at Cprime, we can optimize and support any method you…
Company Spotlight: Making the Move From On-prem to AWS Cloud
Overview Many organization tout a migration to the Amazon Web Service (AWS) cloud platform as one of their main business/technology…
AWS Cloud Adoption Framework (Security Perspective)
The Amazon Web Services (AWS) Cloud Adoption Framework1 (CAF) provides guidance for coordinating the different parts of organizations migrating to…