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Bridging the gap between Scrum, UX and Design Practices


Professional Scrum with User Experience (PSU) is a 2-day hands-on course where students who already have a fundamental understanding of Scrum and some experience using it will learn how to integrate modern UX practices into the way they are working in Scrum and how to work most effectively within Scrum Teams. Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn’t the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in the class. The course also includes a free attempt at the globally recognized Professional Scrum with User Experience I certification assessment (PSU I).

Over the 2 days, students will learn UX techniques that work most effectively with Scrum Teams. In addition, you will learn practical tools and practices to best work with customers and their feedback to deliver higher value in the customer’s eyes with Scrum Teams without changing Scrum.

Students will leave the class understanding how to reconcile UX work with Scrum essentials like the Definition of “Done”, Backlog ordering, and delivering “Done” Increments every Sprint. You will learn how to handle design work that may extend beyond a single Sprint, continuing to deliver value to each and every Sprint using Scrum.

Professional Scrum with User Experience is an excellent training for everyone who works on a product team (engineers, product managers, etc): technology teams work better when they’re collaborating across disciplines and specialties. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.

Reserve Your Seat
$1295 (USD)
2 days/16 hours of instruction
Group (3+): $1195 USD
GSA: $945.35 USD

Next Upcoming Course

There are currently no scheduled classes for this course.
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Contact Us | Professional Scrum with User Experience (PSU I) Schedule

Reserve your seat
There are currently no scheduled classes for this course. Please contact us if you would like more information or to schedule this course for you or your company.

Full Course Details

Course Content

  • Understand how Scrum with UX enhances continuous learning
  • Framing work as problems to solve
  • Outcomes over outputs
  • Managing UX work in Scrum
  • Focus on users
  • Experimentation

Scrum Masters and Product Owners: Unlock the secret to seamlessly integrating UX expertise into your well-honed understanding of self-organizing, cross-functional teams. Empower your Development Teams to deeply understand customers, strategically plan learning, discovery, and design work, all while consistently delivering a polished, "Done" product each Sprint.

UX Professionals: Master the art of thriving within the Scrum framework, expertly managing work in Sprints and bringing it to life in the Product Backlog. Conquer even the most challenging Agile environments with finesse. Develop the skills to confidently lead cross-functional teams in discovery work, aligning their efforts to drive learning and deliver unmatched value to users.

Product Delivery Stakeholders: This course is a game-changer for anyone involved in product delivery, from engineers and product managers to other key players. Embrace the reality that technology teams excel when collaboration transcends disciplines and specialties. Shatter the silos that emerge from differing priorities, work types, and unique working rhythms within teams and organizations. Harness the power of the Scrum framework and UX techniques to unite your team, laser-focus on value, and cultivate a collaborative spirit that knows no bounds.

  • How a cross-functional Scrum Team can include UX specialists
  • How to account for, manage, prioritize and include UX work in the Backlog
  • How to balance discovery and delivery within a Scrum Team
  • How Scrum Teams create customer feedback loops within a Sprint
  • How to ensure customer insight is included in Scrum events and decision-making
  • What the Definition of “Done” is in a world of continuous learning
  • How UX can inform better development decisions

  • Passing score: 85%
  • Time limit: 60 minutes
  • Number of Questions: 60
  • Format: Multiple Choice, Multiple Answer and True/False
  • Difficulty: Intermediate
  • Language: English only

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