Agile Coaching Skills - Certified Facilitator (ACS-CF)

Throughout the course all participants will have the opportunity to demonstrate their facilitation skills in a safe and fun environment, offering opportunities for feedback and growth.

Part 1: Setting the stage and defining facilitation- You will explore the purpose of facilitation, the facilitation mindset and core competencies.

Part 2: Understanding Group’s Context and Needs – You will be introduced to the process of facilitation and how to set conditions that foster Psychological Safety.

Part 3: Agile Framework Values and Principles- You will explore the Scrum Events and how effective facilitation can lead to successful outcomes.

Part 4: The Orientation of the Facilitator-From the Front- You will discover the benefits of divergent, emergent and convergent techniques before embarking on visual thinking and storytelling exercises designed to enhance your communication skills.

Part 5: The Orientation of the Facilitator-From the Back- You will be introduced to active listening techniques that will enhance your ability to understand and respond to the needs of a group, as well as how to receive and deliver feedback constructively.

Part 6: The Orientation of the Facilitator-From the Inside- You will be presented with the 4 dimensions of Emotional Intelligence, how to reflect on your emotions, as well as recognize and influence the emotions of those around you.

Part 7: Co-Facilitation- You will be introduced to the blend of practical and learning-enriching benefits co-facilitation can offer in the delivery of effective facilitation.

Part 8: Facilitating through Conflict- You will gain insight into group dynamics and learn strategies to constructively manage conflicts that may arise during facilitation sessions.

Part 9: Forwarding the action- You will identify effective ways to act on and implement agreed-upon outcomes, including the need to retrospect and identify measures for success

The ACS-CF course is right for:

• Anyone who wants to be an empowering and impactful facilitator

• Scrum masters on the path to Certified Scrum Professional® – ScrumMaster (CSP®-SM)

• Agilists on the path to Certified Agile Coach® (CEC or CTC)

• Anyone interested in growing their career with facilitation skills

• Anyone who believes in happier teams and better meetings

• Discover what a facilitator is and what they do
• Practice the mindset of a neutral facilitator
• Learn how to facilitate teams through conflict
• Understand the needs of different teams
• Gain social and self-awareness by exploring Emotional Intelligence
• Gain visual thinking, active listening and storytelling skills
• Apply the skillset before, during, and after a facilitation event

Participants requesting a cancellation or schedule change 5 business days or more prior to the start date of their virtual class will not be subject to a change fee. Requests made by participants within the 5-day window will be subject to a $200 change fee. Those who do not attend class, without prior written notice, will forfeit their tuition & no refund will be permitted