Building Emotional Intelligence – an ICAgile Micro-Credential

Learning is structured around key domains of Emotional Intelligence:

• Foundations of Emotional Intelligence
• Self-Awareness
• Self-Management
• Social Awareness
• Relationship Management
• Integration & Goal Setting

This learning is ideal for:

• Leaders and managers aiming to strengthen their people-focused leadership skills
• Individual contributors eager to enhance collaboration and build stronger professional relationships
• Emerging talent preparing to step into leadership positions
• Teams undergoing change or striving to boost their collective emotional intelligence
• Professionals in high-pressure roles seeking to develop greater emotional resilience

There are no prerequisites required for the Building Emotional Intelligence learning.

Upon completion of this learning, participants will be able to:

• Define emotional intelligence (EQ) and articulate its core components
• Explore and understand the multifaceted benefits of EQ, such as improved communication, enhanced problem-solving abilities, and stronger team morale
• Comprehend the crucial role of EQ in fostering healthy relationships and effective team dynamics
• Practice various self-awareness techniques and establish personal goals for ongoing EQ development
• Recognise and manage personal emotional triggers more effectively
• Apply strategies for self-regulation and responding constructively in challenging situations
• Enhance their ability to understand and empathise with the emotions of others
• Utilise tools and techniques to improve relationship management and build trust within teams

Although there is not an ICAgile official exam, ICAgile allows for their course accreditors to determine appropriate means for retention of the learning outcomes. Depending on your provider, there may be some type of assessment in order to earn certification.

Many providers assess via participation, activity and understanding conveyed via exercises and discussion, withholding certification when appropriate.