Overview
An expert instructor will teach your team foundational Jira administration skills. Your team will learn how to configure Jira, apply global permissions, create new projects, update workflows, and control access to your products. The instructor will use real-world business scenarios to teach your team tips and best practices to ensure their success as Jira administrators.
Throughout the course, your team will be able to ask organization-specific questions in real-time and get the answers they need. The team learning environment delivers engagement, retention, and collaboration, extending the benefits of an instructor-led course beyond instruction time.
After completing this course, your team can continue their Jira administration education with Jira Administration part 2.
Reserve Your Seat
$450 (USD)
Standard Delivery: 4 hours of instruction
GSA: $328.5 USD
Next Upcoming Course
There are currently no scheduled classes for this course.
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Jira Administration Part 1 Schedule
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Reserve your seat
There are currently no scheduled classes for this course. Please contact us if you would like more information or to schedule this course for you or your company.
Full Course Details
Course Overview
- Objective: Introduce foundational Jira administration concepts for new admins or teams transitioning into Jira admin roles.
- Format: Instructor-led sessions with real-world examples, interactive demos, and hands-on labs.
- Focus Areas: Global configurations, project-level settings, permissions, roles, and workflow customization for company-managed projects.
Configuring Jira
- Understand the administrative hierarchy in Jira (site-level, global settings, project-level).
- Learn how to:
- Set default user time zones and languages.
- Configure system settings (email notifications, time tracking, issue linking, priorities).
- Set up issue type schemes and field configurations.
Configuring Global Permissions
- Define the difference between global and project permissions.
- Learn how to:
- Assign global permissions such as Jira System Admin, Jira Admin, Browse Users, and Create Shared Objects.
- Manage access to shared dashboards, filters, and project visibility.
- Apply best practices for restricting and granting global access safely.
Jira Projects Overview
- Introduction to company-managed vs team-managed projects.
- Explore the structure of Jira projects:
- Issue types
- Workflows
- Screens and fields
- Permissions and roles
- Learn the lifecycle of a Jira project from creation to configuration and maintenance.
Creating and Configuring Company-Managed Projects
- Step-by-step walkthrough of creating a new company-managed project.
- Learn how to:
- Choose the right project template (Scrum, Kanban, Bug Tracking, etc.).
- Associate the project with correct schemes (issue type, screen, workflow).
- Configure key project settings: default assignee, notifications, and components.
Configuring Company-Managed Project Permissions
- Learn how Jira uses Permission Schemes to control project access.
- Understand:
- How to assign permissions to project roles, groups, and users.
- Key permissions like Browse Projects, Assign Issues, Transition Issues, etc.
- How to create, edit, and associate permission schemes.
Configuring Company-Managed Project Roles
- Explore how project roles support flexible user access.
- Learn how to:
- Add and remove users/groups from roles like Project Administrator, Developer, Viewer.
- Customize roles for unique team structures.
- Use roles in combination with permission schemes for scalable access management.
This course is designed for new Jira administrators who manage Jira or Jira Service Management, or administrators working in Jira Data Center.
- Describe the hierarchy of cloud administration
- Configure Jira settings and global permissions
- Create and configure company-managed projects
- Basics of Jira schemes
- Configure project permissions and roles