Overview
An expert instructor will teach your team the most advanced Jira administration tasks using a business case study. Your team will learn how to configure issue types, fields, screens, workflows, sprints, boards, and schemes to meet your business requirements.
Your team will learn applicable, real-world skills that they can start using at your organization immediately.
Throughout the course, your team will be able to ask organization-specific questions in real-time and get the answers they need. The team learning environment delivers engagement, retention, and collaboration, extending the benefits of an instructor-led course beyond instruction time.
Reserve Your Seat
$695 (USD)
Standard Delivery: 8 hours of instruction
GSA: $507.35 USD
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There are currently no scheduled classes for this course.
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Jira Administration Part 2 Schedule
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Reserve your seat
There are currently no scheduled classes for this course. Please contact us if you would like more information or to schedule this course for you or your company.
Full Course Details
1. Mapping Your Business into Jira
- Importance of business analysis before configuration
- Goals: reduce rework, improve efficiency, encourage adoption
- Approach: Discover → Map → Implement
- Stakeholder engagement: interviews, MoSCoW prioritization, process diagrams
- Case study: Teams in Space – cleanup and standardization of messy Jira instance
Lab 1 – Mapping Business Requirements into Jira
- Cloud: View Teams in Space requirements (5 min)
- Data Center: Start lab VM & view requirements (5 min)
2. Assigning Project Roles & Sharing Schemes
- Identifying Scrum vs. business team roles
- Jira roles: Administrators, Project Lead, Default Assignee, Board Administrators
- Mapping team roles to Jira roles & permissions
- Teams in Space case: restricting developer admin rights, designating Scrum Master as Lead
- Shared schemes: benefits (consistency, reduced admin overhead, performance) vs. drawbacks (less flexibility, stakeholder involvement)
Lab 2 – Assigning Roles & Sharing Schemes
- Assign project roles (40–50 min)
- Create a standard project as a baseline
- Share schemes across projects
3. Configuring Work/Issue Types, Fields & Screens
- Creating work/issue types and custom fields
- Best practices: reuse fields, avoid unnecessary customization
- Screen schemes and field configurations
- Mapping screens to operations (Create/Edit/View)
- Case study application: aligning Teams in Space work types to new schemes
Lab 3 – Configuring Work/Issue Types, Fields & Screens
- Cloud: 1h 20m
- Data Center: 2h 10m
- Create fields, configure screen schemes, apply field configurations
4. Configuring Screens & Schemes (Cloud only)
- Field configuration schemes
- Workflow schemes
- Notification & permission schemes
- Work item/issue security schemes
Lab 4 – Configuring Screens & Schemes (1h, Cloud only)
5. Creating & Configuring Workflows
- Workflow elements: statuses, transitions, conditions, validators, post functions
- Workflow schemes: associating workflows with work/issue types
- Best practices: keep workflows simple, avoid over-engineering, encourage reuse
Lab 5 – Creating & Configuring Workflows
- Cloud: 1h 15m
- Data Center: 1h 25m
- Build workflows for bugs, stories, and other issue types; implement workflow schemes
6. Configuring Board & Sprint Permissions
- Role of board administrators
- Configuring permissions for Scrum Masters vs. team members
- Aligning permissions with Teams in Space governance model
Lab 6 – Configuring Board & Sprint Permissions
- Cloud: 40 min
- Data Center: 1h
7. Configuring Email Notifications (Cloud only)
- Notification schemes overview
- Mapping project roles to notifications
- Balancing notification overload vs. missing key updates
Lab 7 – Configuring Email Notifications (25 min, Cloud only)
8. Applying New Configurations to Projects
- Applying schemes to new projects
- Migrating existing projects to new standardized schemes
- Cleaning up unused schemes
- Teams in Space: enforcing standardization going forward
Lab 8 – Applying New Configurations to Projects
- Cloud: 1h
- Data Center: 55 min
This course is designed for Jira administrators who manage Jira or Jira Service Management.
After this course, your team will be able to:
- Ask better questions to extract business requirements
- Map business requirements to Jira configurations
- Implement Jira administrator best practices and responsibilities