Courses

Certifications

Instructors

Jira for Administrators

In large organizations, Atlassian’s Jira platform is the tool of choice for managing collaboration at scale. Few other platforms offer as effective an ability to manage complexity and workflow interdependency like Jira.

Whether you are in a full-time role dedicated to Jira Administration, or a role that includes some admin responsibilities. this course is a fast-paced, expert-led workshop that allows you to learn and practice critical administration skills. You will learn about the different configuration options available to the Administrator, then dig into each section of general Administration in JIRA which includes all there is to know about managing and configuring issues for your projects and teams. Additionally, the course covers how to create and edit workflows as well as use advanced features like workflow conditions and post functions.

Hands-on exercises accompany every section of this course. Please note this course focuses on Jira Server and Service Desk. If you have needs for Jira Cloud, please contact your learning advisor.

Duration

1 day/8 hours of instruction

Public Classroom Pricing

Starting at: $795(USD)

GSA Price: $580.35

Group Rate: $695

Private Group Pricing

Have a group of 5 or more students? Request special pricing for private group training today.

Download the Course Brochure

Part 1: JIRA Project Administration

Navigation and overview
Issue Type Schemes
Workflow Schemes
Screen Schemes
Roles
Field Configurations
Permission Schemes
Notification Schemes
Project creation

Part 2: JIRA General Administration

Application Management
Project Management
Issues Management
Add-on Management
User Management
System Management

Part 3: JIRA Workflow Essentials

Getting familiar with Workflows
Creating & Editing Workflows
Workflow Conditions and Post Functions
Creating Workflow Schemes

Part 4: Admin Troubleshooting & Best Practices

Jira Board Admins
Project Managers

· Navigate and facilitate all aspects of Jira

· Design, create, and edit Jira workflows

· Manage features and configuration of Jira

· Optimize Jira for your organization’s context and goals

· Learn troubleshooting best practices for Jira Admins

· Maintain the application health of Jira

· Enable agility and higher performance for teams throughout your organization