The Challenge: Lack of Alignment and Planning Struggles Slowed the Agile Scaling Journey As they…
Case Study
Denver International Training Case Study
Company Details
Industry: Transportation
Company Size: 30,000 Employees
Location: CO, US
Products: Consulting and Training
Cprime Services:
Executive Summary
When Denver International Airport switched collaborative communication to SharePoint, it became immediately clear that a large number of the airport’s employees needed training on the new version of SharePoint. The excellent experience offered by Cprime trainers led to a long-standing relationship lasting over a decade.
The Transformation Journey
Cprime Learning and Denver International Airport (DIA) have had a successful training partnership for over a decade. The relationship began when DIA sent one person to a series of public training courses. The idea was to take a “train the trainer” approach, imparting SharePoint skills to one key team leader who could return to the organization with the ability to pass the learning along to the rest
of the team.
When DIA was ready to upgrade SharePoint, it became immediately clear that a large number of the airport’s employees would greatly benefit from training on the new version of SharePoint. Working together, we created a structured curriculum of classes that were customized and tailored to DIA’s specific business needs. After building the curriculum we delivered the training onsite at DIA, training a large number of employees in a way that dramatically expedited the SharePoint competency of their teams.
The Results
As we delivered the training to DIA’s high volume of attendees, the training relationship developed. Denver International was aware that they also had skills gaps related to business analysis, project management, and other enterprise skills that were important to the airport’s operation. This led to DIA employees taking advantage of other training opportunities through Cprime Learning. The partnership is ongoing, and DIA’s administration has been extremely pleased with the results of their structured training rollout. As a fully satisfied customer, Denver International continues to keep Cprime Learning at the top of their list for training needs.
“Cprime Learning led instruction on 3 SharePoint classes at Denver International Airport. We found the classes to be informative, interactive, and tailored to our specific needs. Cprime Learning even worked with us to provide a session on a specific project to meet the needs of the business owners. This training allowed us to have a good overview of SharePoint prior to actual implementation; the instructor was very knowledgeable.” – Regina Quinn, Technologies Project Manager, DIA
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About Cprime
Cprime is an industry-leading, full-service global consulting firm with a focus on providing integrated and innovative solutions around digital transformation, product, cloud, and technology. With over 20 years’ experience, we provide strategic and technical expertise to businesses across more than 50 industries. Our team of advisors and technical experts have the know-how to meet organizations where they are to develop actionable solutions and solve business challenges. We also collaborate with our expansive network of partners to design, deploy, and harmonize technology stacks across organizations. Our mission is to empower visionary business leaders and teams to reimagine the future of work to achieve better outcomes.
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