Press Release: Cprime Recognized as Product Challenger in ISG’s ServiceNow Ecosystem 2025 U.S. Study

CARY, NC – May 5, 2025 – Cprime, a global leader in enterprise transformation and a ServiceNow Elite Partner, has been named a Product Challenger in ISG’s ServiceNow Ecosystem 2025 U.S. study. This recognition highlights Cprime’s commitment to driving transformation through comprehensive ServiceNow solutions with a customer-centric approach.

“We’re proud of our 12-year track record in the ServiceNow ecosystem,” said Krishna Indukumar, Senior Vice President at Cprime. “Our solutions deliver real results, from reducing operational time from days to minutes to increasing project yields by 19%. As an early adopter of AI, we integrate these capabilities across our service offerings.”

The ISG assessment highlights Cprime’s strengths in:

  • Consulting Services: Offering strategic guidance to help organizations realize the full potential of their ServiceNow investments.
  • Implementation Services: Delivering specialized solutions that maximize platform value and streamline operations.
  • Managed Services: Providing enablement services that ensure clients maintain optimal platform performance.

Cprime’s focus includes reimagining work processes with Agentic AI, reinventing customer and employee experiences, and unlocking productivity through intelligent automation. The company is dedicated to building AI-empowered cultures that enable teams and embrace intelligent technology.

For over 20 years, Cprime has partnered with more than 300 Fortune 500 companies to transform their operations through innovative technology solutions. As a leader in the adoption of AI, Cprime integrates these solutions within the ServiceNow platform to enhance efficiency and innovation.

 

About Cprime

In the Age of AI, Cprime reshapes operating models and rewires workflows to deliver enterprise transformation. As your Intelligent Orchestration Partner, Cprime combines strategic consulting with industry-leading platforms to drive innovation and shift enterprises toward AI-native thinking. For more information, visit www.cprime.com.

 

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm trusted by over 800 clients, including more than 75 of the world’s top 100 enterprises. ISG specializes in digital transformation services, automation, cloud and data analytics, sourcing advisory, and more. For more information, visit www.isg-one.com.